ทั่วประเทศ × ที่พักฐานการเดินทางเพื่อพบชิมาเอนางะการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I wasn’t sure where to go in Hokkaido this time, but I decided on “Yoroushi” because I’d wanted to visit for over 30 years! Just as the Reviews said, everything was wonderful—the Room, the Onsen, and the meals. For the past few years, every time I come to Hokkaido I’ve felt that Japan’s hospitality industry is being supported by an aging workforce and by staff from overseas. I’d give it all 5s, and everyone served us with a smile and worked very hard, which was truly appreciated. That said, personally I think it would have been fine without a welcome greeting or being shown to our Room. I can talk about meals or work-related matters, but being able to have natural conversation is also a priority for me, so it was somewhat disappointing not to have that. This is not meant as criticism of foreign staff. Their Japanese was good and their service was genuinely excellent. Still, speaking honestly as someone visiting an Onsen, I felt a sense of loneliness that’s different from how things used to be.

This was my first visit. Perhaps due to the season, there were no guests with children, and the Accommodation was very quiet. When I stayed at other Kyukamura properties in the past, most guests were families, so I was used to a lively atmosphere; it made me wonder whether it is usually this quiet here. The calmness was truly pleasant. The staff’s hospitality was excellent, which also made my stay very comfortable. The meals were delicious, and I enjoyed them at a relaxed pace. I would also like to thank the staff member who kindly joined me on short notice and enthusiastically helped with my search for shimaenaga (long-tailed tits). I’m happy to have found another Accommodation I’d like to visit again. Thank you for a wonderful time.

I stayed at this Accommodation to meet friends. From arriving in the lobby through check-in and check-out, the staff’s courteous and pleasant service was truly wonderful, and thanks to them I was able to spend my entire stay comfortably. For dinner, I had the “Tanchou” course. Enjoying a meal with wine while watching Sapporo’s beautiful evening sky shift into the night view was exceptional. After dinner, I finished the night at the “SKY J” bar. When I visit Sapporo again, I would definitely like to stay here.

I stayed one night in a Superior Room. At 43 m², it was spacious and very relaxing. The bed and pillows were comfortable and made for a great night’s sleep. I also enjoyed unwinding in the Room bath with the Hotel’s bath salts. I had both dinner and breakfast at “Tateru Yoshino.” Dinner was a full-course French meal, and it was delicious again this time. Breakfast was quiet and leisurely, which I really liked. The Hotel’s signature curry was excellent. Once again, I had a relaxing stay and was very satisfied.

The staff’s hospitality, attentive care down to the smallest details, delicious meals, and well-maintained Facility all made this an outstanding Ryokan with nothing to fault. The Onsen was wonderfully smooth, free-flowing from the source, and because the temperature is relatively low, you can enjoy it again and again. We had a truly elegant stay. Highly recommended. Thank you to all the staff—we would love to visit again.

The building is showing its age, but it is carefully cleaned, and the furniture and furnishings are well maintained. The ikebana arrangements are beautifully displayed and are said to be rearranged each time by the staff. The chef is from Nemuro and sources fresh seafood from there. The vegetables and meat are locally sourced from within Hokkaido. Every time, both the presentation and the flavor are excellent, and we enjoy our meal with genuine admiration. We plan to visit again next year to celebrate our wedding anniversary.

While looking for a Hotel around Lake Toya where we could stay with our dog, we chose this Hotel—and it was truly an amazing experience. Both breakfast and dinner were exceptionally delicious, and we were more than satisfied. The facilities were clean and new, and all the staff were wonderful. The only thing that stood out was that although you should be able to enjoy the beautiful view of Lake Toya from the bath, the outside view was blocked for privacy reasons. That part was a little disappointing. Other than that, everything was perfect, and we had a very comfortable stay with our dog. We would definitely love to visit again!

In every respect—service, rooms, cleanliness, and location—this is an outstanding Hotel. While many Hotels offer simplified service these days, it was wonderful to experience traditional Japanese hospitality here. The breakfast was delicious, made with locally sourced ingredients—so much so that I’d happily return to Hokkaido just for this Hotel. I was especially impressed by the milk tasting and the variety of cheeses. Since the bar closes early, I’ll check in earlier next time so I can enjoy it! Thank you very much.

I love this Accommodation so much that I stay almost every month. This month, I stayed as a birthday treat for myself. I am always impressed by the wonderful hospitality from the front desk and dining staff. Thank you for celebrating my birthday and for the message card and celebratory plate! Next time, I will visit with my husband for our wedding anniversary. Thank you in advance.

This was our second stay. Our previous visit left a strong impression, and we were looking forward to coming back. The owners’ warm hospitality was just as wonderful this time, and we had a very comfortable stay. The Accommodation was kept spotless throughout, making it a relaxing place to be. The meals were excellent, and we especially enjoyed trying ingredients we rarely get to taste, such as wolf eel. This trip was also for a special anniversary, and thanks to your thoughtful kindness, it became a truly memorable stay. Thank you very much. Unfortunately, the weather didn’t allow us to see the starry sky like last time, but every sightseeing spot you recommended was fantastic, and we were able to fully experience the charm of Eastern Hokkaido. When we visit Eastern Hokkaido again, we would love to stay here again.

Thank you very much for your hospitality. You contacted us in advance, which made us feel at ease and we were able to visit with confidence. It was a very satisfying Hotel. There were plenty of restaurant options, and the Room was spacious, which was great. If I may add one thing, it would be even better if there were a large public bath as well. We visited in a wheelchair, and your thoughtful support was very helpful. Our president said he hoped to return next year for a company trip, but we heard the building will be demolished, which is very disappointing.

Everything—from the staff and rooms to the food—was perfectly balanced and very comfortable. The staff were friendly without being intrusive, and we had a wonderful time. It’s no exaggeration to say this was one of the best Hotels we’ve ever stayed at. Thank you very much.

It felt like a getaway abroad—an extraordinary Hotel experience. Both the Japanese staff and the fun international staff provided wonderfully pleasant service, making our stay even more enjoyable. For dinner, they introduced the menu, and our middle- and high-school-aged children were able to enjoy the meal while chatting. At breakfast, we could also see beautiful Mt. Yotei. The fresh sashimi and Hokkaido vegetables were especially delicious. The Room was spacious, with an island kitchen that felt like something overseas, plus a separate bath and shower room and two toilets. Each Room also has its own TV. The private bath was a big hit with our teenage daughter. As a mother, I was grateful for the in-room washing machine—it really helped to wash clothes that got wet during river rafting in Niseko! Just a short walk away is Tokyu Grand Hirafu’s activity Facility, where our whole family enjoyed pickleball from the morning. There are also photo spots, so we could make good use of even the little time before check-in or after check-out without wasting it—and capture great memories too. It was such a wonderful Hotel that it made us think, “We want to come back!”

The spacious Room was very comfortable. We could see a little of the ocean from the Room, and it was wonderful at sunset. The meals offered a wide variety, and we were very satisfied. The hospitality of the staff who welcomed us was also delightful, making our stay truly memorable. I also accidentally left something behind, but you promptly delivered it to me, for which I am truly grateful. Thank you very much for everything.

The staff service, the comfort of the Room, the high-quality meals, and the convenient location—not too far from the station with a convenience store nearby—always make for a fulfilling holiday. The elevator also shows the next floor it will stop at, offering a small but thoughtful touch.

I stayed here at the end of my trip to Hokkaido. The places I stayed before were wonderful as well, but this Tokachigawa Onsen Daiichi Hotel was outstanding. Every dish at the buffet was delicious. I wanted to try more, but I got full and couldn’t eat everything, which I still regret a little. The kamameshi rice was especially good, and the meat was excellent too—in fact, everything I tried tasted great. When I went to the Onsen early in the morning (just after 5 a.m.), I saw staff baking bread. I had some at breakfast, and it was also very tasty. The moor Onsen had a gentle natural scent and a wonderfully silky feel on the skin; one night wasn’t enough. This time I couldn’t take my time sightseeing around Tokachi, so I would love to come back again next year. More than anything, what left me with such a great impression of the Hotel was an employee at the souvenir shop “Tamatebako.” The trainee wearing a training name badge had an amazing smile and provided excellent service. When I told them how pleasant they were, they responded with another lovely smile. Of course it comes down to personal qualities as well, but it also made me feel that the Hotel’s management philosophy must be excellent for staff like this to grow here. All of the other staff were wonderful too, and it reminded me that not only the Onsen and food but also people’s hospitality is what truly shapes a trip. Thank you for helping me make such great memories—I would like to stay again next year as well.

At check-in, our Room wasn’t quite ready and it would have been another 15 minutes, but the staff immediately suggested the lounge and took care of us. We enjoyed drinks in the lounge and were shown to our Room without a long wait. The staff’s service was very refined. The Room had four proper beds, so we could relax comfortably. The bathroom was simple and clean. We booked a Plan with breakfast included. The wide variety of potato fries was delicious, and we enjoyed them with soup curry. The honey was also excellent. They kindly accommodated our family’s request for sushi without wasabi. This is a Hotel we’d love to visit again.

I stayed for two nights and had a very comfortable stay. I had breakfast on the second morning, and I was glad to be able to enjoy Hokkaido specialties such as hokke (Atka mackerel) and ramen. It’s close to the station, has a large public bath, and is reasonably priced, so I would like to stay here again if I have the opportunity.

I love Sapporo and visit often, but this was my first stay at this Hotel. The location is great, and transportation access is excellent. These days, perhaps due to staff shortages, more Hotels are introducing self check-in. I truly appreciate the accurate suggestions provided in response to my questions. Traditional service can be valued differently depending on the generation, but my stay was very comfortable. I would like to stay at this Hotel again.

I visited Niseko to see Mt. Yotei. Unfortunately, it was raining and I couldn’t see it, but the delicious meals made up for it. Thankfully, the next day was sunny and I was able to see Mt. Yotei in all its glory. The Italian set course was excellent—each dish was delicious, and the flow of the course felt natural and very well put together.