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I had a live show and stayed in Yokohama for the first time in a while instead of central Tokyo. The room was clean and spacious, with a separate bath and toilet, and there was plenty of space throughout the guest room, so I could truly enjoy my Hotel stay. Breakfast was delicious, and even after eating well and taking a walk around the park right in front or exploring Chinatown, an 11:00 check-out was no problem. This is a Hotel that made me want to come back to Yokohama again.

Conveniently located in front of the station with a convenience store on the first floor, a comfortable Room, plenty of amenities, and courteous service—I was very satisfied. The much-talked-about breakfast exceeded my expectations. In addition to Morioka’s three famous noodle dishes, I could also enjoy pho. Everything was delicious. The staff seemed highly capable and managed the dining area smoothly. They also kindly stored my luggage after checkout, which was very helpful.

I had business in Shibuya and chose this Hotel because it’s close to the station. I made a Reservation thinking I’d stay at a more upscale Hotel, and it was absolutely the right choice. The night view was wonderful, the Room temperature control was comfortable, and I opted for breakfast (Japanese style)—the rolled omelet and freshly cooked rice were excellent. Next time, I’d like to use the lounge.

It’s a short walk from the station (bus stop), but I think it’s an easy distance to walk. The Room had everything we needed, and it was wonderful that drinks and light snacks were available until 10:00 pm. The snack cakes were delicious. All the staff were courteous and helpful, so we had a very pleasant stay. Thank you very much.

This was my first trip to Hakodate. There is only one direct flight a day from Nagoya, and I was incredibly lucky to get a ticket. Visiting a new place for the first time is so exciting. The Room had huge floor-to-ceiling windows with a panoramic view of Mt. Hakodate. The space was generous, and the bathtub and sink were spacious as well. The lighting switches were thoughtfully placed throughout, making everything very convenient—it was almost too comfortable! Dinner at Kita Jin (booked separately) was also excellent: premium Genghis Khan in a private room, relaxed and delicious. Breakfast was around 8:00, and we were seated right away. We came without much prior knowledge and were amazed by the variety—and even more by the quality of every dish. My spouse and I travel all over the whole country, and this may have been our best breakfast ever. Personally, I loved the eel snack with tea, dim sum, sashimi, chiffon cake, and egg tarts. What stayed with us most from this trip was meeting so many wonderful people in Hakodate: The kind driver with a great smile on the airport limousine bus. At lunchtime at Lucky Pierrot near the station—busy as it was—a female staff member still let us draw an Ichiban Kuji lottery ticket and gave us a pin badge with a big smile. At NIPPONIA Hotel Hakodate Port Town on our first day—a female staff member kindly explained everything and gave us a hand-drawn illustrated map of nearby spots within walking distance. On an evening sightseeing taxi tour to see Mt. Hakodate’s night view—a female driver born in Hakodate from Donan Taxi carefully explained local history, the Western-style houses in Motomachi, and the origins of Soma-tei. The staff who made our motorboat cruise even more enjoyable under clear skies the next day. At lunch near the station at Uni Specialty Shop Yoichiya—a female employee whose attentiveness and refined service truly impressed us. And above all, at Century Marina’s front desk—the female staff member who kindly explained everything for our first stay left a wonderful impression with her polite service; of course, the male staff member at checkout was also outstanding. The quick yet courteous service at Kita Jin was excellent as well—we are truly grateful to have stayed at this Hotel. It was an intense 2-night/3-day trip to Hakodate, but seeing everyone working so hard to make their city shine really moved us—it looked genuinely inspiring. We will definitely come again. I truly fell in love with historic Hakodate from the bottom of my heart!

It’s been a long time since I felt this kind of excitement. I was truly fulfilled by the meticulous, sophisticated design—much like how I felt when staying at Le Royal Monceau in Paris. The service struck the perfect balance, and the high-quality, distinctive room atmosphere and design made it genuinely relaxing.\nBeyond the guest room, the large rooftop jacuzzi we used at night was wonderful, and the garden beside the first-floor restaurant—with its towering palm tree—was also superb. It’s impressive to see it maintained to this level.\nEven after about 20 years, this standard is remarkable. This is exactly what people mean by a Hotel you’ll want to return to. My sincere thanks to all the staff who must work hard every day to keep everything so well maintained.

Because my last stay was very comfortable, this is my second visit. A family member traveling with me had hurt their foot, and we were given a Room near the elevator, which greatly reduced walking and was a big help. The Room layout has the sink in a separate hallway area, making it easy to use even when someone is in the bath, which is very convenient and something I really like. The staff’s thoughtfulness was excellent, and this is a Hotel I would definitely like to stay at again.

I finally got to stay at the Hotel I had always dreamed of. The historic interior was wonderful, and I could truly feel the hospitality of the Hotel staff, making it a very comfortable and pleasant stay. Next time, I’d like to extend my stay and fully enjoy Yokohama. Thank you very much.

My third stay. For me, Ace Hotel Kyoto has become a destination in itself. In addition to the excellent access with direct connection to Karasuma Oike Station, I’m always impressed by the staff’s warm smiles, thoughtful attention to every detail, and the peaceful quiet of the Room—so silent you don’t hear a thing. It’s a Hotel that makes me want to stay forever. To all the staff, thank you as always for your heartfelt hospitality. I look forward to staying with you again on my next trip to Kyoto.

I stayed for one night in early September. It’s close to Jigokudani, and the Onsen was simply wonderful. There are many types of Onsen baths, and I really enjoyed them. We had the dinner and breakfast buffet, and I honestly wondered if it was really okay to have all-you-can-eat crab like this. The Japanese- and Western-style buffet was impressive, and we thoroughly enjoyed it. Thank you very much.

It was my first time staying here, but as soon as I arrived, the staff greeted me with “Welcome back.” They were so polite and kind that it felt like being at home. The food and hot springs were excellent—I’d love to visit again.

I stayed at a discounted Room, and although there were a few minor scratches on the door and around the water fixtures, it didn’t bother me at all. Since it was raining, I really appreciated the shoe dryer in the Room—it was extremely helpful. The large public bath was also very clean and very relaxing.

My spouse and I stayed here as a couple. The jacuzzi on the balcony was wonderful. It felt like an open-air bath, and we could see the ocean—an amazing view. We stayed for 3 days and 2 nights: sunbathing on the beach, then back to the jacuzzi, and meals of Chinese cuisine made with local ingredients. We had an incredible three days.

This was our family’s first trip to Amakusa, Kumamoto, and we stayed here. We had been looking forward to it even before we arrived, and the Accommodation was even more stylish than we expected—everywhere we went, we could feel the great sense of design. The Room was very clean, and the view from the villa was amazing. There were activities to enjoy both indoors and outdoors, and our child had a wonderful time. We rented a BBQ set, and everything was provided—so it was incredibly convenient to just bring our own ingredients and enjoy. The older male staff member at reception was very friendly and kind, and we also enjoyed hearing various stories from him. Unfortunately he wasn’t there when we checked out, so we couldn’t thank him in person, which was a real shame—but we’d love to make another opportunity to visit Amakusa and stay again. There is nothing around the Accommodation, so it’s very quiet; we could also enjoy a sky full of stars, making for an extremely relaxing time. Since there isn’t anywhere within shopping distance from the Accommodation, it might be even more comfortable if reception offered some snacks or if light meals were available at a café or restaurant—but overall it truly was a completely satisfying stay and an unforgettable place. Thank you very much!

At the end of my three-week Hotel stay, I stayed here. I was treated with outstanding hospitality, and it became a wonderful memory. Next time, I hope to stay a little longer rather than just one night. I’d also love to use the spa then!

I have stayed here about four times already, and I leave completely satisfied every time. I love everything—the Bali atmosphere, the meals, the free drinks, the late-night green curry, the spa treatments, the hot stone sauna, and that the Hotel has a moderate number of Rooms so it never feels overcrowded. It’s so comfortable that I arrive right at check-in time and relax from there. This time my daughter twisted her ankle on the way to the Hotel before we arrived, and when I spoke with someone at the front desk, they kindly brought us a cold compress. It was a huge help. We will visit again next year. Thank you very much.

We stayed in an oceanfront Room and it was very comfortable for our family of four. We joined the Big SUP activity, and they were flexible in changing the course based on the strong winds and our children’s experience level. The Mexican-style dinner was truly one of a kind and exceptionally delicious. The large public bath was spacious and clean. It became a wonderful memory for our whole family. Thank you very much.

This stay was once again completely satisfying. We were blessed with great weather, and from our high-floor room we enjoyed a spectacular view, including a beautiful sunset sinking behind the Rokko mountain range. The Japanese set breakfast was excellent and made us feel happy from the start of the day. This was a return visit, and we were truly touched that the staff remembered us and greeted us warmly. Even when staff members change, consistently delivering “stable, first-class service” is proof of a truly outstanding Hotel. Everyone was friendly, attentive, and courteous, making our stay genuinely comfortable.

Reservation with a Room-assigned Plan Although I stayed solo, I was upgraded to a spacious twin Room, which was extremely comfortable. I especially appreciated the thoughtful amenities—shampoo, conditioner, and body soap were all from KNOLL—which was a big plus for me.

I was able to visit Ishigaki again this year. Whenever I come to Ishigaki, I stay at Fusaki every year. You can enjoy both the pool and the beach, and the atmosphere truly feels like a resort. Various activities are available at the beach, and at low tide there is a spot where adults can stand while seeing clownfish and blue damselfish, so you can enjoy snorkeling safely.