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I made a Reservation because the riverside location seemed convenient for sightseeing. I chose the smallest Room, and it was fun in its own way. However, I hadn’t checked that the bed was a single, and since I move around a lot in my sleep, that was the only disappointment. The bath didn’t have many different types of water, but it had a nice atmosphere and I enjoyed it. What disappointed me was the pace of the meal service. I wanted to take my time, but it was too fast and we left after 40 minutes. Also, perhaps because they were not Japanese staff, there were a few moments when the explanations were unclear. That said, all of the staff were very pleasant and kind. I’d like to stay again during the winter illuminations. Thank you very much.

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

Not only were the Facility, amenities, cuisine, and location excellent, but above all, the staff’s attentiveness, thoughtfulness, and care were outstanding—my husband and I were impressed again and again. During meals, they noticed even our smallest movements and responded immediately. My favorite part was the corner where guests can freely read books. Cold barley tea was neatly prepared as well, and while enjoying the beautiful view outside, I was able to spend a quiet, unhurried time as if time had stopped. It was a Ryokan we were completely satisfied with. We will definitely come again!

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

My first time at Zao Onsen. I love sulfur springs, and I thoroughly enjoyed both the indoor bath and the open-air bath. It was lightly raining, but they had a hat-like cover (like what Jizo statues wear) available so my head wouldn’t get wet. Thanks to that, I was able to relax in the open-air bath as well.\nThe meals were also excellent—Yamagata beef and all the other dishes were delicious. The rice was Tsuyahime, making for a high-quality dinner with local ingredients.\nThanks to the staff’s warm smiles and attentive service, I had a wonderful time.

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

Both dinner and breakfast were very delicious, and the ayu served at dinner this time was especially outstanding. The bath in the Room was also spacious, allowing us to relax and soak comfortably. We were soothed by the greenery in the garden, and we were also happy to see wild deer. We would love to visit again.

This Accommodation in Kusatsu, one of Japan’s premier Onsen destinations, offered such outstanding cuisine that it made us want to visit for the food rather than the Onsen. One beautifully crafted dish after another was served on a lovely white lacquered table. Everything was delicious and a delight for both the eyes and the palate. Breakfast was equally satisfying, and you could really feel the care and effort put into it from early morning. Of course, the Onsen was also excellent, with a location right in front of Jizo Onsen. The three private baths with free-flowing hot spring water were not by Reservation; instead, we checked availability on a tablet and entered when open, which let us enjoy all three without any stress. The Room was spacious, and the staff’s attentive yet unobtrusive service made everything very comfortable. After returning home, I’ve been recommending it to my friends as a must-visit.

This was our first trip to Kusatsu, and we stayed here. The Reviews were great, so we arrived with high expectations—and it truly lived up to them! The Room was spacious, and having the bath and toilet separate was a real plus. We wondered if Kusatsu’s hot spring water might be good for skin and hair. My spouse and I both have sensitive skin, but we didn’t feel itchy at all—our skin felt moisturized, and our hair became soft and smooth too! What made it even better was the wonderful group of guests. We were able to relax in a calm atmosphere. We also really enjoyed the food—both the dinner course and the breakfast buffet were delicious. We also appreciated the lounge food and drinks that changed throughout the day. If I could make one request, I would be happy if the slippers were disposable. This is a Hotel we’d love to visit again. Thank you very much!

The dog run, the Onsen, and the meals—everything was really great! The buffet was good, but the set meal dishes were especially excellent. It was raining on our stay date, so thank you very much for letting us check in around 2:30. There were welcome drinks as well, which was wonderful. The Onsen was small, but the water was very nice. We would definitely like to stay again.

The entire property was spotlessly clean, which made our stay very comfortable. All the staff were polite and pleasant. Both the first-floor lounge and the third-floor common room had a relaxing atmosphere, so we could unwind not only in our Room but also in other areas. The tasteful floral arrangements that weren’t too showy were also a lovely touch.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

It was my first visit in a while, and once again the Onsen was wonderful—I thoroughly enjoyed soaking in two different natural hot spring sources. The meals were delicious and very satisfying. The guests were considerate, and it was very quiet, so I could truly relax. The staff were kind as well, and I recommend this place to anyone who likes a small, cozy property. Thank you for taking such good care of me. I will visit again.

Although I was worried about the earthquake’s impact, I decided to visit from Kumamoto Airport. Perhaps because a week had passed since the quake, I hardly noticed any effects and was able to stay with peace of mind. Above all, I was amazed by how delicious the meals were. Dinner featured duck hot pot, miso soup, and rice cooked in a traditional pot; breakfast included nori seaweed, natto, and French toast. Every dish felt heartfelt, and I ended up eating far more than I expected. The Onsen was just as described in advance and helped relieve my fatigue. It was a truly satisfying stay. Lastly, I asked about the period “.” after Seifuso’s name that had caught my attention. Despite all the hardships you have faced—including the earthquake—I was deeply moved to hear that it represents putting a “.” (period) on these hardships and creating a new Seifuso going forward. Thank you very much. If I have the chance, I would love to stay again.

Only 10 Rooms on a spacious property. The grove garden right in front of you is a private view (guests cannot enter), giving you the true feel of a vacation home. We were completely satisfied with everything—the Room, the semi-open-air bath in the Room, the open-air bath at the large public bath, and dinner featuring an array of premium ingredients considered luxurious in Japanese cuisine, as well as breakfast with just the right portion size. If we had to make one small request, it would be that the bath towels were a bit thicker.

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

My first time at Myoban Onsen. I’m excited to be able to stay at Okamotoya, which is highly rated in guidebooks. I was very satisfied with the milky-blue water. The Room was just the right size for one person and had a great view, and both dinner and breakfast were delicious. The dessert pudding and the orange juice at breakfast were especially appreciated since I don’t drink alcohol. Since this is a Multiple Night Stay, it really helped that they provided extra yukata and towels. Just one thing: at dinner on the first day, the rice and soup were a bit lukewarm (it was fine on the second day). Also, perhaps due to the season, the seating was quite close to other guests during meals, which made it a little hard to eat comfortably. Still, I’m so satisfied that I’d definitely like to stay again. Thank you very much.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

Choosing Naraya as my Accommodation in Kusatsu Onsen was truly the best decision. The Onsen, so carefully maintained by the bath masters, was exceptional, and the atmosphere of the traditional baths was wonderful. It was so relaxing that I soaked in the Onsen five times during my stay and enjoyed a slow, luxurious time. Each dish was delicious, and thanks to the thoughtful explanations about the cuisine, I enjoyed the meal even more. The sushi prepared right in front of me was also excellent and left a lasting impression. Above all, the staff’s hospitality was outstanding. Everyone was courteous and kind, and their attentive care made it clear they genuinely wanted guests to feel comfortable. In every situation throughout my stay, I was warmly looked after, which made my time there truly pleasant. From the ambiance of the Accommodation to the Onsen, dining, and service—everything was superb. It is an Accommodation that made me sincerely feel glad I stayed at Naraya. Thank you very much for such a wonderful experience. When I visit Kusatsu Onsen again, I would love to stay at Naraya.