ทั่วประเทศ × ที่พักเพื่อสุขภาวะกายและใจการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 4หน้า

Although the building and Room are not the newest, the staff’s thoughtful hospitality—clearly reflecting excellent training—felt genuinely warm rather than scripted. The food was also stylish and delicious, and we had a very comfortable stay.

Getting to Enoura Observatory on a previous trip was difficult due to limited access, so I was a bit worried since it’s nearby. However, the careful pick-up and drop-off at the station put me at ease. I wanted to see the ocean, so next time I’ll request a Room with a better sea view. I thoroughly enjoyed the chef’s outstanding skill, the variety of tableware, and the beautiful presentation (and of course everything tasted wonderful) — it was a feast for both the eyes and the palate. They also served rare local fish with superb knife work, and I was able to savor fish I had never seen before. The flavor truly comes through because of that precise technique. As I don’t eat much, I asked for smaller portions; it must have been difficult to prepare, but they accommodated me thoughtfully and I was able to enjoy the meal. I look forward to visiting again for the cuisine next time as well.

We had another very comfortable stay. We were soothed by everyone’s smiles and warm hospitality, the delicious meals, and the Onsen. The large public bath has everything you need, so it’s great that you can go empty-handed—it’s so easy and convenient. The Niagara wine we enjoyed in the lounge was also excellent! It was my sister’s first time at Otaru Furukawa, and she was very satisfied. Thank you as well for taking a two-shot photo of us in front of the Hotel! We usually enjoy a quiet couples’ getaway, but this time we left our car with you before check-in and enjoyed sightseeing in Otaru for the first time in a while. Furukawa is in a wonderful location right by the canal, and the view from our Room was lovely. Kojohama, Jozankei, and Otaru each have their own unique charm, and they’ve made us love Furukawa even more. We would love to visit again.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

This is my fourth stay. I love the semi-open-air bath in the Room, and the food is flawless. Above all, what’s truly wonderful is that every staff member welcomes you with a genuine smile. Their words feel warm and heartfelt, never routine. The perfectly renovated interior is spotless, with stylish Scandinavian-style furniture—pure relaxation at its best. I definitely want to come back again next year.

Right in front of Kugenuma Beach, it was quiet and away from the bustle of Enoshima. It’s a wonderful small Hotel where you can enjoy a special getaway while truly relaxing. The in-Room meals were delicious, and we also appreciated that the Hotel partners with great nearby restaurants and provides Shuttle Service. The staff were all kind as well. We felt it would be an excellent place to stay as a vacation home alternative.

Everything was very clean, and we had a comfortable stay. The appliances and furniture were high quality, and we could really feel the attention to detail. The pool was also very clean—we spent lots of time enjoying it, and our child was thrilled! Our whole family had a wonderful time. We would definitely love to stay again!

After working hard decluttering my home during Golden Week, I decided on a last-minute treat—let’s go to an Onsen! So I made a Reservation the day before and stayed at this Accommodation. I hadn’t planned the trip in advance; I just wanted to relax with delicious food and an Onsen. I happened to find this place through a search, and it turned out to be truly wonderful—an unforgettable reward and a great memory. While chatting with the staff member who welcomed us in the parking lot, we mentioned Sora Terrace. After check-in, the attendant surprised me by bringing over a brochure, saying, “I heard you’re going tomorrow.” I was genuinely touched. Even though it’s a historic Onsen area, the younger staff were working hard, and everyone—from the dining staff to the front desk—was cheerful and friendly throughout our stay. It was an Accommodation filled with heartfelt hospitality that naturally brought smiles. The Room had been renovated in a modern Japanese style. There were plenty of power outlets everywhere (including by the bed), so charging devices was never an issue. I also loved being able to enjoy coffee, tea, and cold tea in the complimentary lounge area. Dinner served in a private room was excellent—not only delicious but also beautifully presented with small touches that made it even more enjoyable. I came hoping to unwind at a Ryokan, but exploring nearby public baths in yukata and sandals was also great fun. Since we went without much prior research, it made the holiday even more memorable.

We stayed as a couple with our 0-year-old baby. From check-in, they took a photo of the three of us and provided toys for our child. At dinner, our child got sleepy, and when we asked for a floor cushion, they kindly brought one right away. During the koto performance, they even played children’s songs, and our daughter seemed to really enjoy it. Traveling with a child can be challenging from the very start when choosing an Accommodation, but everyone was truly kind to us. Thanks to them, we had a wonderful time. Thank you very much.

Thank you very much for a wonderful stay. We were satisfied with everything—the service, the Room, the bath, and the meals. The meals were so delicious that my mother, who usually has no appetite at all, finished everything. We truly hope to visit again. Thank you very much.

We were completely satisfied with everything from start to finish. This time, we stayed to coincide with my eldest son and grandchild coming home. And on the day we checked out, we went ahead and made a Reservation for the following month to coincide with my second son coming home. In any case, we were completely satisfied with everything.

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

As the property is relatively new, the building, Facility, and amenities were all new and spotless. The appliances were thoughtfully selected too—I liked them so much I wanted to use them at home, and I even bought some after returning. Since it is set a little back from the road, we were able to spend our time in peace and quiet. We also encountered wild rabbits and deer, which made it feel like a true getaway. Despite the typhoon’s impact, we still enjoyed a barbecue! Our dog seemed to have a great time as well. We would love to stay again.

On the day of my stay, I decided on a whim, got the Accommodation’s approval, and arrived after 8:00 p.m. When I told a man at the front desk that I was heading to a nearby izakaya for dinner, he cheerfully said, “Then please take this,” and gave me drink coupons for the place, lent me an umbrella, and even showed me a shortcut—always with a smile. It really put me at ease. The private bath was available until 11:00 p.m., so even though I arrived late I could relax and enjoy it. I also appreciated having a beer vending machine in the building. The property is old, but clean in an unpretentious way. The Room, futon bedding, and amenities all felt safe and comfortable to use. The other guests also seemed very considerate. Breakfast was great too—the main dish (grilled pork? hot pot?) went perfectly with rice and egg over rice. These days it’s rare, but everyone on staff I met appeared to be Japanese—maybe just by chance? Everyone provided such wonderful service that more than made up for the age of the building, and it was very comfortable throughout my stay. To be honest (and no offense meant), I only made a Reservation because there happened to be availability and didn’t expect much—maybe that’s why it felt even better. Next time I’d like to visit with dinner included. Thank you very much.

We stayed here to celebrate our beloved dog’s birthday, as he loves swimming. The Room was very clean and beautiful, and the pool was spacious enough even for a large dog to swim comfortably. There were also plenty of amenities provided, which was very convenient. The next day, the owner kindly offered us a late check-out, so our dog got to swim a lot and was completely satisfied. We would love to stay again.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

I have stayed here several times. Every visit, I’m impressed by the warm service, the simple and spotless Room, and the soothing greenery—my satisfaction is always extremely high at this Hotel. While service standards at Hotels across Japan have been declining due to staff shortages, this Hotel continues to uphold the tradition of classic hospitality and could serve as a model for Hotel professionals nationwide. I would love to visit again next summer.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.