ทั่วประเทศ × ที่พักพร้อมโต๊ะบิลเลียดการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

This visit back to the Accommodation was a firm promise we made with M-chan and N-chan’s family, whom we met here two years ago in August. That day, we played together at the dog run, shared dinner, and spent bar time talking about many things—it was a once-in-a-lifetime encounter during our stay. I still remember how incredibly fun it was. At the time, our M was still an only dog, but meeting M-chan and N-chan—who became friends with us—created an irreplaceable and wonderful bond. We were also truly happy to become friends with their dad and mom as well. At checkout, we made a strong promise: “Let’s all meet again here at this Accommodation someday, healthy and well!” But soon after that, we were shocked to receive the sudden news of M-chan’s passing. Her mom told us that she crossed the Rainbow Bridge in March. We were heartbroken that we could no longer reunite with everyone in good health as we had promised. Still, because this Accommodation was a place M-chan loved so very much, we wanted to honor her here—and so all of us were able to meet again. Together—with their dad and mom; M-chan and N-chan; our MM sisters; and us—we came back to the Accommodation saying “We’re home!” The staff welcomed us warmly with gentle smiles saying “Welcome back,” and M-chan and N-chan—and our MM sisters—were absolutely delighted. For dinner, they seated us next to each other, and it became a joyful dinner time as we talked together while remembering M-chan. At bar time as well, we shared many memories with their dad and mom and talked about what lies ahead; it was a warm, gentle time that passed slowly. We also had breakfast together afterward, then played at the dog run right up until the last minute—sharing truly priceless moments. We believe none of this would have been possible without the kindness and support of all the staff. We are filled with gratitude for watching over our stay until the very end with such warmth. This Accommodation truly brings people together! And it is a one-of-a-kind place—wonderful, beautiful, something you can be proud of—that helps fulfill promises made between beloved dogs! A wonderful place where wonderful encounters happen! MN family & MM sisters’ family—we will come back together again! To the manager and all staff members: thank you so much for everything!

I visited by car with my husband and son on our first family trip in a while. We were delighted by the elegant lobby and lounge, beautifully decorated with flowers and furnishings, and by the stunning view of the cove from the windows. The cave-style bath we had been looking forward to, as well as the panoramic bath, were wonderfully relaxing, with silky-smooth water as we enjoyed the scenery. For dinner, we had an exquisite kaiseki course in a private dining room. We chose sashimi made from locally caught fish of the day, and every dish was outstanding—beautifully presented with impressive table settings. We also enjoyed freshly grilled fugu prepared right in front of us, along with a sake tasting. After dinner, we played darts, enjoyed wine at the bar, and went back to the baths—making the most of our stay. Our Room also had a fantastic view, and we were able to truly unwind. This is an unforgettable Accommodation that I would love to visit again.

The staff’s hospitality was truly outstanding. One delightful surprise after another made both our hearts and stomachs more than satisfied. There were plenty of activities for both adults and children, and we fully enjoyed the breathtaking views of the sea and islands. One night wasn’t nearly enough to experience it all. We would love to return.

My parents, my younger brother, my child, and I stayed here using two cars this time. Since there is a drop-off parking area in front of the Hotel, it was easy to unload and check in with my child, and we could take our luggage to the Room in one trip. The parking lot was also close by, spacious, and easy to park in! The Room was clean, and my child made a beeline for the hammock chair! They enjoyed it with a big smile—and it was fun for adults to use too. My child was fascinated by the manual coffee grinder provided in the Room. They ground the beans themselves and made coffee for the whole family! My parents were delighted by coffee prepared by their grandchild. Seeing my child look so proud was adorable! We used the baths a lot (we tried all of the private baths), so being able to get drinks and replenish salt anytime was really appreciated. The meals were delicious—I ate so much I felt stuffed (lol). It was great that my child, who usually watches a lot of TV, had so much fun playing table tennis—we all enjoyed it as a family! My child got the most exercise there. We also enjoyed karaoke—there never seemed to be enough time. All of the staff were kind and attentive with their explanations and support, which made our stay very comfortable. We would love to stay again!

We have a large public bath, and also many private baths. The private baths do not require a Reservation—use them anytime if available! You can check availability via QR code, which is very convenient. The semi-open-air baths are especially exciting. Baby amenities are also provided, so families with children can use them with peace of mind.

I originally chose to stay at Yunoyama Onsen because I wanted to relax in the Onsen. The Onsen was wonderfully soothing, and I enjoyed it many times, but to be honest, the meals were even better than expected—exceptionally delicious, with thoughtful touches in each ingredient—so I was just as satisfied, if not more so, than with the Onsen. The welcome drink and shiratama sweets, as well as the sweets café after dinner, were not the kind of “just for show” desserts you often find; they were genuinely delicious sweets, which was another highlight. Since it was summer vacation there were many families with children, and seeing them enjoy the festival games brought back memories of letting my own child play at a similar festival at Ogoto Onsen years ago. The Room was clean, and above all, the hospitality of all the staff was outstanding. I was especially impressed by how hard one international staff member working as a trainee was trying. I would definitely like to stay again—thank you very much.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

We stayed as a family. We really appreciated being able to freely enjoy the welcome drinks and snacks, video games, massage chairs, and more without it feeling overcrowded. The table tennis and darts were also available 24 hours whenever they were open, and since no Reservation was required, it was easy to join in and we enjoyed them many times. It was also nice to have services like cooling sheets and face masks, and we were happy to find a ReFa hair dryer as well. Dinner was delicious—the half buffet and seafood barbecue were so good, with more than enough food. In the morning there was limited-time seafood that we could make into a rice bowl, plus the famous fried oysters, fruit, sweets—everything was excellent and we were extremely satisfied. The Room was lovely and comfortable, and this is a Hotel we would like to stay at again. Thanks to you, it became a truly memorable and fun trip. Thank you very much.

From the pre-check-in lounge and light snacks to the Room, playroom, karaoke room, and large public bath, everything was clean, comfortable, and plenty of fun. Dinner was long-awaited, and we enjoyed more crab than we ever have before; the fresh seafood and beef steak were also very satisfying. Breakfast was just as excellent—especially the delicious burgers. Our whole family had a wonderful stay. Thank you very much.

Thank you again for everything! I called because we were likely to arrive earlier than planned, and you kindly assisted us. While we waited, we enjoyed some drinks, and since there was an Othello set available, my husband and I had a great time. After that, we thoroughly enjoyed the karaoke, wonderful meals, bath, massage, table tennis—everything was very comfortable! We plan to stay again in March. We look forward to seeing you then.

Both breakfast and dinner were exceptionally delicious, and we were completely satisfied. The view from the lounge was wonderful. From the in-room scenic bath, we could look out over the sea, and from the living area we could see airplanes up close. In the open-air bath of the large public bath, we could look up at planes just before landing, and were truly impressed by how powerful it was. We look forward to visiting again next year after the renovations are completed.

Thank you so much for taking care of our family of four during our 2-night, 3-day stay. As others have mentioned in their Reviews, all of the staff were incredibly kind and warm, which made us truly happy! The food was delicious and made us feel so content, and since my husband’s birthday was coming up, you even celebrated it for us! We were deeply moved by your thoughtfulness. It became a truly wonderful memory. Thank you again! The spacious and spotless private family bath was amazing, and the Onsen water quality was excellent—simply the best! We were also really happy that the Onsen hair dryer was a ReFa. We highly recommend this comfortable, wonderful Hotel. Thank you so much for all your lovely hospitality!! We will definitely come back to stay again!

This was my second stay. When I called in advance to ask about setting up an oxygen concentrator, the staff responded very kindly and courteously, which made me feel at ease about my visit. On the day, they thoughtfully arranged a first-floor Room for me, and I truly appreciated their attention to detail. The Room itself was spacious, and I was able to relax comfortably throughout my stay. Thanks to their warm hospitality, it was a wonderful stay. I would definitely like to stay here again.

We stayed in two Rooms with a total of seven people—my daughter’s family and my son. We have stayed here before, and it remains a favorite because we can truly relax, and both dinner and breakfast are served in private dining rooms so we can enjoy our meals at a leisurely pace. The grandchildren enjoyed not only the Onsen but also the pool, and they even wrote in their summer vacation diary that they want to come again. The staff also left a very positive impression with their courteous service.

We stayed for one night and two days with our grandchild. As mentioned in the Reviews, the building and the Room itself are indeed old, but everything was properly cleaned and there were no issues. With the all-you-can-play passport, we fully enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more. The free shuttle bus from the Hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illumination, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the Hotel bus again because I wanted my grandchild to enjoy street food and try yumomi (hot spring water stirring). I had only ever visited Kusatsu in winter before, so this summer trip was a first for me. While news reports talked about extreme heat in Tokyo, I was amazed at how cool and comfortable Kusatsu is in summer. At night we didn’t need air conditioning in our Room; it even felt slightly chilly. Summer in Kusatsu is great.\nThe meals were delicious, and everyone at the front desk, each reception counter, and the shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This is a highly recommended Hotel for families with children as well. We would love to visit again. One drawback is that the Hotel is so large that it’s easy to get lost—especially when trying to find the baths; as noted in Reviews, we got lost too. Overall though, it was a wonderful Hotel. Thank you very much.

Above all, the Onsen is wonderful. Fresh spring water flows continuously straight from the source. It has a faint sulfur scent and is a clear, silky-smooth Onsen. For the price, the Room is spacious and even comes with a private indoor bath. Of course, yukata, bath towels, and even brand-new face towels are provided. Breakfast and soft drinks are free! There are also two large private baths available for exclusive use. It’s rare to find an Accommodation that offers this much at such a reasonable price. At check-out, we were even given bottled soft drinks to take with us. An outstanding Accommodation that’s easy to visit anytime.

Traveling with our dog, everything—price, service, cleanliness, etc.—was excellent. [Things that would make it even better] - It would be helpful to have plastic bags in the bathroom for wet clothes. - At breakfast, some dishes didn’t have labels, so we couldn’t tell what they were; it would be nice if all items were labeled. - A lid for the pet crate would make it easier to leave our dog alone with peace of mind. - It would be great to have a safety measure on the balcony fence to prevent dogs from falling, just in case they slip out by accident. - Better pruning of the trees around the open-air bath would make it even nicer. - It would be nice to have one lane in the pool for guests who want to swim laps. I ended up writing a lot, but we will definitely be back. Thank you very much.

I stayed here because I had a concert at Gorilla Hall Osaka. It was in a convenient location and easy to reach from the station without getting lost. The Hotel was clean overall, but there was one disappointing thing... The TV remote control was so dirty that I hesitated to touch it, and that was the only downside. The free massage chairs were perfect for relaxing my tired legs and lower back after the concert. I also appreciated the free breakfast. I will stay here again when there is another concert at Gorilla Hall Osaka. I rated my satisfaction as 4, hoping for improvement with the remote control. Thank you.