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I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

I visited Hiiragiya again. I had made a Reservation for a Room with a bath and toilet, but I was first shown to a Room without them. It was still very comfortable, but when I asked to Check Reservation, I was told there had been a mistake, and you kindly arranged for me to stay in the Room associated with author Yasunari Kawabata. Thank you for your thoughtful care. Once again, I enjoyed Kyoto’s summer flavors—chilled edamame soup topped with sea urchin, pike conger sashimi, grilled tilefish with crispy scales, jellied soft-shelled turtle broth, Kamo eggplant with sesame sauce, and more—then fully enjoyed Yoiyama and fell asleep thinking of Mr. Kawabata before continuing on to the Gion Festival. Kyoto is changing little by little, but this is the beauty of Japan—and the spirit of Japanese hospitality—that I hope will be passed on to future generations.

Every time we visit, we’re truly impressed, and this time again we were able to enjoy a blissful stay. Thank you very much. The food was genuinely delicious, and we enjoyed it with deep gratitude. It looks like it’s going to get very hot from here on—please take good care of yourselves and keep up the great work.

With its rich history and tradition, along with the pleasant hospitality of the young staff, we were able to spend a truly comfortable time. I have heard that maintaining a historic building involves many challenges, but I sincerely hope it will be preserved just as it is for years to come. A clean Room, delicious meals, and a wonderful garden We would love to visit again.

We visited to enjoy Kasumi crab. The tagged crab was larger and fresher than we expected, and both the quality and quantity were excellent. The staff were cheerful and very pleasant, and they explained Kasumi crab in detail, so we had a comfortable stay. We would love to visit again if we have the chance.

The guest rooms, the Hotel facilities, and the dining—everything is wonderfully artistic. Before dinner, I joined an in-house art tour, which was fantastic; I really enjoyed learning about the Hotel’s history, the renovation process, and behind-the-scenes stories leading up to its opening. Dinner was outstanding—each dish by Chef Katayama was delicate, beautiful, and absolutely delicious. I also enjoyed the lounge both before and after dinner, with great drinks and snacks; the beef jerky was exceptional, and I thoroughly enjoyed the wine and beer as well. Breakfast was a delicious Japanese meal made with ingredients from Gunma. This is a Hotel I would definitely love to visit again if I have the chance.

I made a Reservation because the riverside location seemed convenient for sightseeing. I chose the smallest Room, and it was fun in its own way. However, I hadn’t checked that the bed was a single, and since I move around a lot in my sleep, that was the only disappointment. The bath didn’t have many different types of water, but it had a nice atmosphere and I enjoyed it. What disappointed me was the pace of the meal service. I wanted to take my time, but it was too fast and we left after 40 minutes. Also, perhaps because they were not Japanese staff, there were a few moments when the explanations were unclear. That said, all of the staff were very pleasant and kind. I’d like to stay again during the winter illuminations. Thank you very much.

Thank you very much for accommodating my daughter’s allergies and picky eating. At her earnest request, this was our first mother-and-daughter trip to Hanamaki to experience the world of Kenji Miyazawa. I’m always concerned about her meals, but we were able to relax and enjoy our stay with complete peace of mind. It was a wonderful Ryokan—24 hours in a day didn’t feel like enough. Next time, we would love to return with my husband, our other daughter, and the whole family. Thank you again.

We traveled with my elderly mother-in-law, and as on our previous stay, everything—such as preparing chairs—was arranged with extra care, allowing us to spend a very comfortable time. The meals were consistently excellent as well. Since we stay around the same time every year, we would appreciate it if you could consider adding a bit more variety to items such as the hassun. To all the staff, thank you very much for your help and thoughtful attention.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

Everything exceeded our expectations in every way. The Room was spacious, spotless, and very well maintained. Every staff member was friendly and provided warm, welcoming service. The meals were delicious, and the private Onsen allowed us to relax at our own pace—it was perfect. We would love to visit again in a different season.

I’ve stayed at many Accommodations, and this is easily among the very best. It’s not inexpensive, but considering the dining, service, and Facilities, it felt like outstanding value—worth far more than the price. The moment you step inside, you’re captivated by a breathtaking view of the Jintsu River framed by stately yet modern architecture. The art-filled spaces also have a playful sense of humor that made us smile. We stayed in the Modern Moon room, which had beautifully curated interiors. We spent an elegant time enjoying the fragrant hinoki cypress bath overlooking the Jintsu River and relaxing on the terrace. The bedding was exceptional for a great night’s sleep, and in addition to two well-appointed large public baths, we loved that there was a private family bath available at a surprisingly reasonable rate. Dinner was French cuisine featuring abundant Toyama ingredients, with flawless presentation and service. I was amazed by the skillful cooking that elevated even more distinctive ingredients into something refined. The generous full-course meal paired perfectly with their outstanding Toyama house wines (red and white). The next morning’s Japanese breakfast was just as impressive—deeply flavorful and wonderfully soothing after the previous night’s course. Relaxing at the Accommodation is wonderful on its own, but there are also plenty of activities—an art tour, children’s events, strolls through the garden and along the Jintsu River—so one night is nowhere near enough. Being able to use Tesla charging Facilities also helped us travel without worry. The hospitality from all staff members was exceptional. We were so moved that we immediately made another Reservation for six months later. We truly can’t wait to return.

Both the meals and the bath were excellent.

I’ve stayed at many Hotels, but it’s rare to find one that offers this level of satisfaction at this price! The room cleanliness, the quality of the spa water, and the delicious food—everything exceeded expectations for the cost. It’s well worth staying not only for visiting Universal Studios, but also just for a Hotel stay. I’d like to make this my go-to Hotel for future stays.

It was a truly satisfying day in every way. All four private Onsens were wonderful, and we enjoyed them right up until one hour before check-out. We were also happy with the wide variety of complimentary drinks available at any time. Of course, every dish was delicious, and we especially appreciated the strong local character of the cuisine. This is an Accommodation we would love to visit again as soon as possible.

Because our trip was canceled due to a typhoon, we quickly switched to a one-night stay here. The Room and the entire property were very clean and well maintained, so we had a comfortable stay. Morning walks and using the dog run were also enjoyable. Breakfast was bread only, but we would be even happier if rice were available as an option. We would love to stay again. Thank you very much.

I stay here repeatedly because I often have errands nearby, and once again I was very satisfied with my stay since I already know how convenient everything is. It’s a 2–3 minute walk to the streetcar stop (similar to a train station), and there is also shared-bike parking in front of the Hotel entrance, though the number of spaces is limited. I think this Accommodation is truly convenient for anyone staying long-term in Hiroshima City. All Rooms are twin Rooms with double beds, and the bathrooms are very spacious, so even larger guests should be able to relax comfortably. Depending on the Room, there may be a dedicated rack for hanging a road bike and an additional closet Room for storing large luggage. If I had to mention one thing: although there are vending machines, there is no complimentary water in the Room. Since it’s about a 5-minute walk to a convenience store or the nearest supermarket, it’s better to buy drinks in advance before checking in.

It had been a while since my last stay at Ochiairo, and I was truly moved by how wonderful the dinner was. From fresh sweetfish tempura and eel sushi to game fowl soup, thick shiitake mushrooms, crispy cutlassfish, and seasoned somen served in an ice bowl with nori—each dish was exceptional. The Onsen was also very enjoyable, with gentle mildly alkaline water. I especially appreciated the wide selection of drinks available not only in the lounge but also in the Room refrigerator and even by the bath area—such thoughtful care to prevent dehydration. Finally, at checkout we received a coupon booklet for the Shuzenji Toll Road. This has been a long-standing service, but I was impressed again by such attentive hospitality. It is an inconvenient road where ETC cannot be used for some reason, so this was very helpful. I would love to stay at Ochiairo again to relax—everything from the Onsen and meals to the service is outstanding.

Despite concerns about the earthquake, I traveled from Tokyo to Takachiho. I had been planning for a long time to visit Takachiho again, so I decided to go—and I was relieved that there was hardly any impact and I could stay with peace of mind. I was satisfied with everything: the Facility, the meals—everything. First of all, I was surprised that the Room had not only indoor and outdoor baths but also a sauna. It was my first time in my life staying in a Room with a sauna. The meals were explained in a picture-story style, and each dish had its own story and attention to detail, making them both delicious and fun to enjoy. Personally, I especially recommend the salt-baked kappo chicken and the panna cotta. On top of that, there was plenty of playful creativity with a school-festival vibe, and above all it was blissful time surrounded by the staff’s smiles. Nearby are Takachiho Shrine, night kagura performances, and Takachiho Gorge where you can also take a boat ride—an extremely convenient location. Thank you very much. If I have the chance, I’d love to return again.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.