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It wasn’t like the Hotels I’ve stayed at before or a fully equipped Ryokan, but it had a relaxing atmosphere and warm hospitality. There is no toilet or washbasin in the Room, so it may not be suitable for guests with limited mobility. There was a piano in the Room—are guests allowed to play it? The Onsen is spacious enough for two people to enjoy comfortably, and you can also use it as a private bath without making a Reservation. On the second day, checkout was at 12:00, so we could take our time. They also stored our luggage while we went to collect Gorogoro Water and visit Godaimatsu Limestone Cave, which made sightseeing much easier. The elderly gentleman kindly said, “It’s hot down below, so please take care of yourself.” After returning to Osaka, I somehow felt lighter and full of energy! It was a mysterious place—somewhere between the world below and heaven.

It was clean, spacious, and comfortable! I was very satisfied with this quality at a price comparable to a regular business hotel. The response when I called several times in advance about the facility was also very good, and although it was a trip with a small child, they prepared a diaper trash can without us even requesting it, so I was very satisfied with the service as well. The only thing that bothered me was that the site says "fully automatic washer-dryer," but in reality, it was just a regular fully automatic washing machine without a dryer. I didn't particularly need to use it, so it wasn't a problem.

One of the accommodations I use when I stay in Tokyo for business. The breakfast service is just right and I appreciate it. Also, perhaps due to the location, I see many foreign tourists. The atmosphere is calm and quiet, making it a nice hotel.

I used this Hotel for a business trip. I chose it because it was close to the station and within my budget, so I didn’t expect much, but the Room was clean and the complimentary breakfast bread and coffee were delicious. The pajamas and pillows also felt very clean! (At other hotels, I often notice unpleasant smells...) I stayed alone in a double Room, but it was spacious, the air conditioning worked well, and it was very comfortable. There weren’t any amenities that would particularly appeal to women (I completely forgot my makeup kit), but overall I was very satisfied.

I stayed for 3 nights to coincide with the Kyocera Dome live event, and the convenience was excellent. There are many restaurants in the surrounding area, which was great. The cleaning during the Multiple Night Stay was thorough, and there was a towel exchange. Amenities are fully equipped. There is a laundry and microwave on the first floor, and there is a smoking area outside. The toilet in the unit bath has a washlet, but there is no seat temperature setting, so it is cold in winter.

I had wanted to stay here for some time, and on this occasion I came up to Tokyo from a cooler area for my son’s engagement ceremony. The front desk staff were efficient and very helpful, which made me feel at ease. The Room was convenient and comfortable, but even with the air conditioning on, it felt quite humid and a bit uncomfortable. Even so, considering my overall impression of APA Hotel and the excellent service from the staff, I would like to stay again.

The Room was clean and comfortable. Above all, the meals were delicious. We could really feel the staff’s thoughtfulness, and we’d like to stay again. The price was so low that we were almost worried it might be too good to be true. Five stars.

I stayed here during the Nagaoka Fireworks Festival. The price was about five times higher than usual, but I understand that. However, the twin Room I reserved was clearly different from the photos—it seemed like a single Room with an extra bed added. I chose this because I wanted beds that were separated, so I was very disappointed. If there were any changes, I would have appreciated being informed properly in advance.

Staff warmly welcomed us at the entrance. Check-in and check-out were self-service via machines, but staff assistance made the process smooth. We received six coins for two people to use at the first-floor café during our stay. It was an unexpected and delightful gift. The number of coins required for each item was displayed, making it fun to choose. The public bath was clean and pleasant, especially in the evening when it wasn’t crowded. As mentioned in previous reviews, the shampoo and conditioner were excellent. There is also a refreshment space with a coffee machine available anytime. As a coffee lover, I appreciated having four options like espresso to choose from. However, I thought it would be nice if tea or green tea options were available for those who don’t drink coffee. Dinner came with an in-room dining plan delivered by a robot directly to our room. The meal included a main dish, salad, and sweets—all generous portions with great presentation and delicious taste. The room also had a foldable desk and microwave for added convenience. Despite labor shortages affecting service quality elsewhere recently, this hotel stood out with its attentive staff who offered kind words not only during check-out but even as we exited through the entrance door—making our stay truly pleasant.

The Room makes excellent use of space, with a high bed frame that allows you to store luggage underneath. The shampoo and conditioner are carefully selected, and their fragrance lasts a long time. There are also several wonderful Accommodations near the Hotel.

I found a Plan that does not use wheat flour, vegetable oils, dairy products, or sugar, and stayed here looking forward to these meals. An Accommodation offering a “Four Toxins-Free Plan” is still rare across the whole country, so it felt like I had finally found one. There were many dishes, all of them truly delicious, and I left completely full. I was very satisfied. It may have been the best food I’ve had at any Ryokan I’ve stayed at so far. Niigata Prefecture is far from my home and not somewhere I often get the chance to visit, but that made the sightseeing feel fresh as well, and I had a wonderful time.

This was my first time using Livemax. The Room was clean, and I could use the refrigerator and microwave. I set the air conditioner to turn on at my planned return time, so it was cool when I got back, which was great! I would like to use it again if I have the chance. The breakfast bento box was also delicious.

A quiet and historic accommodation with a splendid courtyard, featuring spacious rooms and no particular issues with meals or the bath, made for a relaxing and enjoyable trip with friends. The senior staff members were working hard, but it seemed understaffed as no one appeared promptly at the dining area when we arrived. When we called out, it seemed they couldn't hear us, which was slightly inconvenient. Additionally, the shower in the room's bidet toilet did not work, and the TV only displayed terrestrial channels; these areas could use improvement. Overall, I was satisfied. Thank you very much!

I used this Accommodation for a business trip. The location is between Ginza and Shimbashi. It’s a little far from the nearest station, but still within a 10-minute walk. The Accommodation is compact but clean and well organized, and I had a very comfortable stay.

The staff was kind and very helpful.

This was the cleanest place I’ve stayed so far.

Spacious room, thorough cleaning, delicious meals, and the staff maintained a good sense of distance, which I appreciated. I thought it would be nice if the room had a brighter (even with bright lighting) area. However, it was very difficult to get into the bathtub. I am 160 cm tall, which I think is average, but even so, I was afraid my feet might get caught. I only got used to it during my Multiple Night Stay. It might be impossible, but could you somehow make it easier to get in? That was the only disappointment.

I had been wanting to stay at this highly rated Hotel for some time. In addition to the design, the restaurant and room service were excellent, and the Hotel’s facilities were well maintained, so I was very satisfied. Being able to enjoy records was also a great added value. Thank you very much.

The property was a lovely townhouse just as seen in the photos. The building has historical significance but has been moderately renovated, with a beautiful open-plan living room and a rear garden. We didn't feel the presence of neighbors and enjoyed a quiet night, which was very satisfying. Although it was a whole house rental, we could use delivery services like a hotel, so both check-in and check-out were convenient with large luggage being handled at Kyoto Station, allowing for comfortable sightseeing. The response from the property's management company was courteous even at night, which was very reassuring. I think it's a property with hotel-like hospitality without the hassle of a hotel.