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The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

I got a little lost from the station, but the front desk staff gave me clear and polite directions, so I think I’ll be able to get there without getting lost next time. It’s almost directly connected via the Tokyo Station underground mall, which makes it very convenient. It was also great that there are plenty of convenience stores and restaurants around the Hotel. There was construction nearby, but there was no noise at all and it didn’t bother me. The complimentary drinks and amenities were of a very high standard, with an excellent selection that women in particular will appreciate. The Room was compact yet spacious, clean, quiet, and very comfortable. I stayed for only one night this time, but it was a good Hotel that I’d like to use again when booking Accommodation around Tokyo Station. Thank you very much.

I stayed here while looking for a home from out of prefecture. The Room, large public bath, amenities, breakfast, and staff were all excellent—completely satisfying!! The breakfast in particular was very delicious and fresh—nothing to complain about. I didn’t use the washing machine or microwave in the Room this time, but I felt it would be great even for a long-term stay. After a tiring day of house hunting, I was able to relax and recover. Thank you very much.

I had everything I needed for a comfortable stay. I stayed here to visit Keisei Rose Garden. It’s not right next to the station, but it’s only a few minutes on foot, so the location is fine. It’s a stylish Hotel. The TV in my Room was 50 inches—very large. They set up a DVD player for me, so I watched Mozart’s opera “Mitridate, King of Pontus.” You can also watch YouTube on the TV. The TV is excellent and easy to watch from the bed, which was great. Come to think of it, this Hotel is part of the same group as Keyaki Gate Fuchu. I use Keyaki Gate often and will be staying there again next week; both Keyaki Gate and Lumiere Kasai are highly satisfying Hotels. Comfortable, clean, good-quality food, reasonable rates—and the TV is top-tier. It’s rated 5 out of 5, but honestly it deserves even more than that. One thing to note: there is an inner courtyard with an open atrium design that looks stylish, but if you’re afraid of heights it can be difficult when staying on higher floors. Because it’s open through multiple levels, walking along the corridors can feel scary. I stayed on the second floor and was fine, but if you don’t like heights you should book a Room on a lower floor. Checkout time is early, so I requested an extension at check-in. A two-hour extension cost 3,000 yen. Breakfast doesn’t have a huge variety of items, but it was tasty and I was satisfied with it.

This was my first stay here, and it was extremely satisfying. I stayed at Shangri-La the day before, but this exceeded my expectations (of course, I also like Shangri-La). Every staff member I met provided impeccable service, and it felt truly pleasant. They kindly accommodated a Room upgrade and late check-out as well, making it a genuinely fulfilling stay. The complimentary minibar was great, and personally I especially loved the bathroom. With the upgrade there was also laundry available, so I could do my washing—overall I was truly satisfied. Although I often stay at Shangri-La, Palace, or Ritz, I would like to recommend this place to friends as well. Sitting in the Room’s arflex chair, enjoying minibar drinks and snacks while reading—it was absolutely wonderful!! Thank you very much!!

It was very convenient—less than a 5-minute walk to Yokohama Arena. Breakfast was served at an Italian restaurant, so we could enjoy both Japanese and Italian dishes. It was quiet and relaxing.

I stayed here on the day of the Ito fireworks. Since I wanted to go swimming before check-in, they kindly stored my luggage and let me change clothes in advance. The meals were served in tiered boxes, and I could enjoy them at a relaxed pace in my Room—they were delicious! The Onsen had both a rock bath and a tatami bath, and with separate times for men and women, it was great that I could use them anytime during my stay. The Room was listed as having some limitations, but it had an ocean view.

The staff were professional from check-in onward, and they kindly helped when I asked for directions.

This stay truly lived up to the word “luxury.” Spreading out before us was an endless ocean and horizon. The night sky viewed while soaking in the open-air bath in our Room was breathtaking; listening to the waves and gazing at the stars made us forget everything about everyday life. Both bathing and dining were completed entirely in the Room, and there was also a wide screen—so comfortable that we never felt like going out. Every member of staff was kind and attentive, making our entire stay pleasant. The smooth drive in a Rolls-Royce convertible was also wonderful. The driver was very friendly and even took photos for us, making it a great memory. The lightning show, too, with its many messages appearing across the night sky, warmed our hearts—it was a fantastic event. Thank you for providing so many memorable experiences. It’s a Hotel we’d love to revisit—and try as a Multiple Night Stay. For anyone who wants to forget daily fatigue and truly relax, this Accommodation comes highly recommended.

As expected of a long-established Hotel, the staff’s hospitality is truly top-class. I stay here every year as my regular Accommodation, and from check-in they welcomed me like a familiar face, which made me feel at ease—like coming home. The Room is spacious, and I can relax in the bathtub at leisure. I also have dinner each time at the French restaurant on the first floor, and once again I was completely satisfied with the outstanding service and cuisine. Breakfast is excellent as well—especially the morning curry, which is highly recommended.

It was a comfortable stay at this new Hotel. It is located right in front of the station, making it convenient for dinner and for a morning walk around Senba Lake. Breakfast was well prepared, and overall it was a pleasant stay. The only issue was that it did not appear on my car navigation system. Perhaps because the Hotel is new, or because my navigation system is outdated, it did not come up by name or phone number. The roads around Mito Station include some multi-level intersections and are a bit complicated, so it took some time to find it.

I chose this hotel for its large public bath, and it did not disappoint. The public bath was great, and the Room and bed were spacious; the desk was also generously sized, so I was very satisfied. The amenities are well stocked. It’s close to a subway station, making it very convenient. Having a 7-Eleven on the first floor is also handy and reassuring. I’ve already decided to stay here again next time.

It was very close to Hakata Station and extremely convenient. The Room was more spacious than expected and very clean, so I was satisfied. The front desk staff were also friendly and provided excellent service. I will definitely stay again.

I considered staying in the city of Gifu, but since parking was either multi-story or affiliated, I decided on a suburban accommodation. The hotel had entrances at both the front and back, which was convenient. However, it was difficult to locate using the car's navigation system. Other than that, I had a comfortable stay in a new and pleasant environment.

It was absolutely amazing! Since we stayed just one night, it flew by, but I’m so glad we decided to rent the whole house! The place is stylish in every way, and there were plenty of towels—so after playing in the pool, we went straight to the Onsen! We could also do laundry, played in the pool again the next morning, and then back to the Onsen! The hot sandwiches included in the breakfast Plan were very filling. We also found the Arita mandarin orange juice that came with breakfast being sold elsewhere as a souvenir, so we bought some to take home. The quality of the meat for dinner BBQ was excellent—tender, juicy, and truly delicious! Meat included in BBQ Plans is often tough and not very impressive, but this one was incredibly good! Next time I’d love to bring friends and definitely stay here again!

The location is excellent, just a short walk from the station. The restaurant on the first floor serving Yonezawa beef was very delicious, and I felt the guest-only Plan was a great value. We had a corner Room with a nice view. The bathroom had a larger-than-average tub, so we could relax. One drawback was that the multi-story parking garage was crowded and difficult to enter.

We stayed here on a family trip with friends and kids! With so many play areas, a hot stone spa, breakfast and dinner buffets, late-night snacks, afternoon tea, karaoke, and a wide selection of amenities to choose from, every service was excellent and delicious. The staff were all very kind as well—this was one of the most satisfying trips we’ve ever had! We made the most of it from 12:00 to 14:00 the next day, but we still wished we could stay one more night. We’d love to stay again. Thank you very much!

This was my first stay here. I had no idea there was such a wonderful Onsen Ryokan less than an hour from home. The service was excellent, and we truly enjoyed the delicious meals. In particular, the steamed dish with spiny lobster, abalone, and beef was outstanding. The bath in the Room was also wonderful, and I also used the day-use Onsen. After dinner, we relaxed in the Room watching Netflix and YouTube, and the late-night snack was delicious as well. If I had to mention one request, it would be that breakfast starts a little late. As I’ve gotten older I wake up early, so I’d appreciate it if breakfast could start sometime after 7:00 a.m. That said... what disappointed me happened after breakfast. My one real hobby is watching Major League Baseball. These days, the only TV program I watch is MLB on BS channels. Since check-out is at 11:00 a.m., I thought I’d be able to relax at the Ryokan and enjoy baseball until then, so I didn’t record it at home before coming. However... when I tried to watch on the big screen by pressing the BS button, there was no BS broadcast available. I was honestly surprised—I assumed BS channels would be standard at any Ryokan (that assumption is on me). I don’t mind if Netflix isn’t available; but at minimum, I would like BS channels to be accessible. So overall it would have been perfect except for this point, but for Facility/equipment and overall satisfaction I rated it 4 stars.

1. The staff are very friendly and helpful. 2. The large public bath feels like an Onsen and is great. The shower is high quality with three modes, and it doesn’t shut off automatically, so it’s easy to use. Sometimes soap suds splash around the washing area near the door, so it’s better to rinse the floor well before leaving. The shampoo and other amenities are also good quality. 3. At the 1st-floor restaurant, soft drinks are free-flow for many time slots. From 18:00 to 20:00, alcohol is also free-flow. It’s excellent—however, there is no beer. It’s free, which is very helpful. 4. From 21:00, ochazuke is served and can be a light dinner. It’s delicious, but limited to one bowl per person (no refills). 5. Breakfast isn’t extravagant, but it’s tasty enough and recommended. 6. The parking lot is spacious. 7 .If you ask, they will bring out a hand cart for you to borrow . 8 .The Room refrigerator is a two-door type and can freeze ice cream .It cools very well . 9 .At certain times ,there is free ice cream near the entrance of the large public bath . 10.There is a washing machine in the Room ,but no dryer function.There is a simple drying area near the window.If you check in late for one night ,your laundry may not dry by morning.I did laundry every day.Detergent is also provided . 11.There is a microwave in the Room ,which is very convenient . 12.There is a desk suitable for working . 13.The internet speed fast with no stress.You can upload large files for work without issues . 14.There drugstore and Seven-Eleven next door . 15.The sea nearby . 16.With two elevators ,the wait time short . This Hotel highly recommended. If possible ,even used books would be fine—having a small corner with comics manga)and tourist guidebooks would make it even better .

It was a pleasant building and Hotel with new Facilities. However, since we chose a small 15 m² Room, it was unavoidable, but as two people in a twin Room there was hardly any space to pass each other. Next time, I will choose the Room more carefully. Also, due to the layout, it seemed the only way to turn the entrance light on and off was to climb onto the bed and use the switch on the headboard, which might be difficult for elderly guests.