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The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

I stayed here as a base for sightseeing in Tokyo. The location is excellent. Urawa Corso and Isetan are about a 1-minute walk away, so shopping is easy. I needed extra clothes during my trip and was able to buy them quickly at UNIQLO, which was very helpful. There’s also a convenience store nearby, making it easy to pick up small items and drinks. Breakfast exceeded my expectations, with a wide variety of dishes and very satisfying overall (they even served eel on the day I stayed). The breakfast venue is on an upper floor with nice views and an open feel. The view overlooks the Urawa city area, so it’s more about enjoying the cityscape than dramatic scenery. The Hotel facilities seemed recently renovated and were clean overall. Some areas do show their age, but nothing caused any inconvenience. One thing I noticed: although I had reserved a non-smoking Room, there was a faint smell of tobacco in the Room. It may be lingering from before the renovation, but sensitive guests might find it noticeable. Overall, with its great location and excellent breakfast, I would recommend this Hotel for stays related to sightseeing in Tokyo or visits to the Urawa/Omiya area.

I stayed here on the day of the Ito fireworks. Since I wanted to go swimming before check-in, they kindly stored my luggage and let me change clothes in advance. The meals were served in tiered boxes, and I could enjoy them at a relaxed pace in my Room—they were delicious! The Onsen had both a rock bath and a tatami bath, and with separate times for men and women, it was great that I could use them anytime during my stay. The Room was listed as having some limitations, but it had an ocean view.

They were considerate in ensuring we wouldn’t run into other guests from arrival to departure. It truly felt like a hidden retreat. The Room was very clean, and the amenities and drinks were plentiful. The food was also delicious. The bath was comfortable as well. The view from the Room was wonderful, and while we were looking out at the sea and Hatsushima Island, a rainbow appeared at just the right moment—it was spectacular.

It was very close to Hakata Station and extremely convenient. The Room was more spacious than expected and very clean, so I was satisfied. The front desk staff were also friendly and provided excellent service. I will definitely stay again.

Thank you for having me for one night. Not because I’m a senior, but when choosing a Hotel, having a large bath is an important requirement for me. Just like in Sapporo, I was able to enjoy a very pleasant bath. This trip wasn’t specifically to visit Sendai, but next time I’d like to plan an itinerary that includes staying at this Hotel again. Also, three hours after checkout I realized I had forgotten my glasses, and when I returned your staff handled it properly and I was able to retrieve them. Thank you very much.

I was impressed by the staff’s drive to improve. I was especially amazed by the chef’s thorough attention to detail—even down to the choice of serving dishes. I was also struck by the president’s wonderful spirit when I previously stayed at Takinami, and it’s simply incredible that an even more upgraded Accommodation has been created. I would love to visit again and enjoy your outstanding, carefully crafted cuisine. Thank you very much.

The price and access were the deciding factors for my Reservation. In midsummer, it’s convenient to be able to use multiple train lines via Crysta Nagahori, where you can stay cool with air conditioning and not worry about rain. It’s also nice that the area feels calmer just a little away from the Midosuji Line area. As for the price, it was quite affordable even compared with Hotels in central Osaka for the same dates. Even so, the Facility still feels new, and the Room was clean. The amenities, loan items (including a ReFa hair dryer), welcome drinks, and other services were well provided, which I really appreciated. A few things I noticed: There were take-away containers next to the water dispenser for bringing water back to your Room—very thoughtful. However, when I picked up the last one in the back, it was covered in dust, so I quietly put it back... Maybe because there is no sleep mode on the Room air conditioner, I found the noise noticeable when trying to sleep. There is no safety deposit box in the Room (I confirmed this at reception as well). So I ended up carrying my work laptop with me even when going out for personal reasons. Still—considering this price point—I was very satisfied!

We stayed here as a family to celebrate my and his birthdays. The Room was spacious, and everything—the toilet, bath, beds—was impeccably clean. The open-air bath was also at the perfect temperature, and it was clear it had been thoroughly cleaned. We ordered the BBQ and breakfast! The Awaji beef was excellent quality—tender and absolutely delicious. All the other dishes provided were stylish as well, and each paired perfectly with wine. I wondered if it would be enough… but it was more than enough—we couldn’t finish everything! I debated choosing No Meals Included and bringing our own ingredients, but I’m really glad we ordered the meals. If I had to mention one thing… there weren’t many dishes. In the morning, we planned to enjoy Sora Villa’s special sandwiches with coffee and onion soup, but there were only four mugs, so I wished there had been bowls for soup. In the morning too, we soaked in the open-air bath while listening to the waves rolling in around sunrise, then relaxed on the terrace with drinks and conversation. We were able to spend a truly relaxing and elegant time. Next time, we’d like to bring our dog as well—and visit again together.

I stayed in the new building twin Room. As always, I was very satisfied with the tea area, the Room, and the bath. My friend who stayed with me also really liked it. Next time, I’d like to relax with a Multiple Night Stay. Thank you very much to all the staff.

A refreshing solo trip to Yamagata! Even the Golden Week crowds melted away in the hot bath and massage chair, and choosing the Japanese-style breakfast was absolutely the right call. Flawless!

This was my first stay here. I had no idea there was such a wonderful Onsen Ryokan less than an hour from home. The service was excellent, and we truly enjoyed the delicious meals. In particular, the steamed dish with spiny lobster, abalone, and beef was outstanding. The bath in the Room was also wonderful, and I also used the day-use Onsen. After dinner, we relaxed in the Room watching Netflix and YouTube, and the late-night snack was delicious as well. If I had to mention one request, it would be that breakfast starts a little late. As I’ve gotten older I wake up early, so I’d appreciate it if breakfast could start sometime after 7:00 a.m. That said... what disappointed me happened after breakfast. My one real hobby is watching Major League Baseball. These days, the only TV program I watch is MLB on BS channels. Since check-out is at 11:00 a.m., I thought I’d be able to relax at the Ryokan and enjoy baseball until then, so I didn’t record it at home before coming. However... when I tried to watch on the big screen by pressing the BS button, there was no BS broadcast available. I was honestly surprised—I assumed BS channels would be standard at any Ryokan (that assumption is on me). I don’t mind if Netflix isn’t available; but at minimum, I would like BS channels to be accessible. So overall it would have been perfect except for this point, but for Facility/equipment and overall satisfaction I rated it 4 stars.

While urgently looking for an affordable Onsen Accommodation near Kagoshima Airport, I came across this place. I didn’t have high expectations, but the Room was spacious and clean, the open-air Onsen bath was very relaxing, and there was also a cold plunge in the indoor bath—overall, I was very satisfied. I didn’t make a Reservation with meals included, so I arranged it directly at the Accommodation, and it turned out to be a delicious meal made with local ingredients. The breakfast in particular was excellent.

This was my first stay here, and it was extremely satisfying. I stayed at Shangri-La the day before, but this exceeded my expectations (of course, I also like Shangri-La). Every staff member I met provided impeccable service, and it felt truly pleasant. They kindly accommodated a Room upgrade and late check-out as well, making it a genuinely fulfilling stay. The complimentary minibar was great, and personally I especially loved the bathroom. With the upgrade there was also laundry available, so I could do my washing—overall I was truly satisfied. Although I often stay at Shangri-La, Palace, or Ritz, I would like to recommend this place to friends as well. Sitting in the Room’s arflex chair, enjoying minibar drinks and snacks while reading—it was absolutely wonderful!! Thank you very much!!

As expected of a long-established Hotel, the staff’s hospitality is truly top-class. I stay here every year as my regular Accommodation, and from check-in they welcomed me like a familiar face, which made me feel at ease—like coming home. The Room is spacious, and I can relax in the bathtub at leisure. I also have dinner each time at the French restaurant on the first floor, and once again I was completely satisfied with the outstanding service and cuisine. Breakfast is excellent as well—especially the morning curry, which is highly recommended.

The room, with its white-based design and high ceiling, felt clean and relaxing with heated wooden flooring. The semi-open-air bath in the room was spacious, filled with plenty of silky smooth water. Having a water dispenser was also very convenient. Both dinner and breakfast were not only delicious but also beautifully presented, making the experience truly delightful. The staff showed great care and attention to my elderly mother, allowing us to enjoy our stay with peace of mind. Thank you very much!

The Room was clean and very comfortable to stay in. I’d like to stay again.

This stay truly lived up to the word “luxury.” Spreading out before us was an endless ocean and horizon. The night sky viewed while soaking in the open-air bath in our Room was breathtaking; listening to the waves and gazing at the stars made us forget everything about everyday life. Both bathing and dining were completed entirely in the Room, and there was also a wide screen—so comfortable that we never felt like going out. Every member of staff was kind and attentive, making our entire stay pleasant. The smooth drive in a Rolls-Royce convertible was also wonderful. The driver was very friendly and even took photos for us, making it a great memory. The lightning show, too, with its many messages appearing across the night sky, warmed our hearts—it was a fantastic event. Thank you for providing so many memorable experiences. It’s a Hotel we’d love to revisit—and try as a Multiple Night Stay. For anyone who wants to forget daily fatigue and truly relax, this Accommodation comes highly recommended.

I’m a repeat guest and very satisfied. If I had to mention one thing, I’d be very happy if there were even one small towel in the bathroom. It may be to prevent overuse, but having to go up to another floor to get one and then come back down is always stressful, and it likely increases elevator electricity costs as well. If you could consider this, my satisfaction would be even higher.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.