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I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

I visited Hiiragiya again. I had made a Reservation for a Room with a bath and toilet, but I was first shown to a Room without them. It was still very comfortable, but when I asked to Check Reservation, I was told there had been a mistake, and you kindly arranged for me to stay in the Room associated with author Yasunari Kawabata. Thank you for your thoughtful care. Once again, I enjoyed Kyoto’s summer flavors—chilled edamame soup topped with sea urchin, pike conger sashimi, grilled tilefish with crispy scales, jellied soft-shelled turtle broth, Kamo eggplant with sesame sauce, and more—then fully enjoyed Yoiyama and fell asleep thinking of Mr. Kawabata before continuing on to the Gion Festival. Kyoto is changing little by little, but this is the beauty of Japan—and the spirit of Japanese hospitality—that I hope will be passed on to future generations.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

I chose “Garrya Nijo Castle Kyoto by Banyan Tree” as my Accommodation when visiting the Gion Matsuri (Saki Matsuri). I live in Nishinomiya, so it’s close enough for a day trip, but since it was the Gion Festival, I decided to stay overnight. After considering several options, I finally chose Garrya, which I’d been curious about for some time. I checked in in the evening, and as soon as I passed through the entrance and reached the lobby, I was breathless at the beautiful green garden framed by the large windows. I was even more moved by how the trees were reflected on the large stone table—it felt almost like being in an art museum. The calm atmosphere instantly eased my fatigue, and I truly felt glad I had chosen this place. My Room was on the third floor—Room 305 (Nijo Castle View Twin). The reflection of greenery even appeared above the window, creating an unexpectedly spacious feel that really impressed me. The use of stone flooring also gave it a wonderfully solid, luxurious presence. The raised area featured black tatami mats—something we Japanese guests especially appreciate. From the furniture and cushions to the bedding, every detail felt carefully considered, and I was completely satisfied. For breakfast, I chose their “Wellbeing” concept option—it was genuinely delicious and deeply impressive. The staff were flawless as well. Although it may seem like a high-end property at first glance, there were many younger staff members too, and their warm hospitality made me want to chat with them naturally. You’re sure to have a wonderful stay here.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

I had been wanting to try a soy sauce pressing experience for a long time, so I came to visit. I joined casually, but the deeply moving stories you shared left a strong impression on me. Enjoying freshly pressed soy sauce with grilled kuzumochi was exceptionally delicious. I was also happy that there was a lounge where we could freely enjoy wine and coffee. The wine provided happened to be from one of my favorite wineries, which made me even happier. The meal was wonderful—each ingredient’s flavor really stood out, and everything was delicious. There were so many ways to enjoy the soy sauce that my excitement never faded. The Room was very clean and comfortable. All of the staff were incredibly kind, and I’m truly grateful for your hospitality. It was a truly luxurious time for both mind and body. Every time we enjoy the soy sauces we bought as souvenirs, we’re reminded of Maruto Soy Sauce, and my husband and I still talk about how much fun it was whenever it comes up. We’ll be back again.

Although it was my first time trying zazen meditation, sutra copying, and morning prayers, the clear guidance helped me ease into everything smoothly. The thoughtfully prepared shojin ryori (Buddhist vegetarian cuisine) was truly delicious and deeply moving. The Room and Facility were also clean and comfortable. I felt refreshed by the soothing atmosphere that embodies the spirit of Japan, and even now after returning home, I still feel renewed.

I stayed in a garden-side suite with a friend to celebrate my birthday. From check-in, the staff welcomed us warmly, and they had champagne and flowers prepared in the Room, which truly moved me. We also received handwritten birthday cards from many staff members, and I am deeply grateful for their heartfelt hospitality. We relaxed in the club lounge and spa, then took an evening stroll through the illuminated gardens on our way to “Unakiku.” With the enchanting garden views and delicious meal, we were able to enjoy a truly luxurious time. The next morning, we could admire the beautiful Tokyo Sea of Clouds enveloping the gardens from our Room—it was such a wonderful view that made us forget we were in the city. Thanks to all the staff, I was able to spend an unforgettable birthday. I would love to visit again in a different season.

We stayed as a mother-and-daughter trip to celebrate my daughter’s birthday. We have stayed at many Accommodations, but our time at Fufu Nikko was truly unforgettable and the best we’ve ever had. The Room was extremely comfortable, and the in-room Onsen was wonderfully relaxing—we enjoyed it many times during our stay. The dining was also outstanding. Each dish was beautiful to look at and carefully presented on lovely tableware; you could feel the care and attention of the chefs, and everything tasted delicious. The final dish—rice with conger eel and lotus root—was especially wonderful, but we were so full that we couldn’t finish it. That is my only regret. Even now, my daughter and I still say, “We wish we could have eaten it all.” The whole cake I requested in advance for my daughter’s birthday was also set up beautifully when we returned to the Room after dinner. They even added flowers along with the cake, which deeply moved my daughter. Thanks to your thoughtful touch, it became a truly memorable birthday. Above all, what stayed with us most was the hospitality of your staff. From the warm welcome on arrival to the farewell at departure, everything felt comfortable. Wherever we met them, everyone greeted us kindly, and each small gesture made us feel genuine warmth. The explanations of each course were clear and attentive, and our casual conversations in between were delightful. The service never felt formal or stiff—just perfectly attentive with a comfortable sense of distance—and both my daughter and I were completely charmed by it. Of course the Facility and cuisine were wonderful as well, but this stay reminded me that what ultimately makes you think “I want to come back” is always the people. Even after returning home, my daughter and I can’t stop talking about Fufu Nikko. We’ve become big fans of “Fufu,” and are already planning which Fufu Accommodation to visit next—maybe even aiming to visit them all. I sincerely thank all of your staff for turning this important birthday trip into such a beautiful memory for us. We will definitely return. Thank you very much.

Pickup service The Room atmosphere—everything was wonderful. The food was absolutely delicious, and we were able to spend a lovely time; we were truly happy and had a great time. We also appreciate the attentive care from the staff. Thank you for making our Miyajima trip unforgettable.

This was my first time visiting Amanohashidate, and thanks to all the staff, I had a truly wonderful stay. The Room—including the semi-open-air bath, comfortable changing area, spacious Japanese-style room, living area, and bedroom—was spotless and could not have been better. Everyone on the staff was kind and approachable. The meals were also excellent. Both dinner and breakfast were served in a private dining room with an ocean view, where we could relax and enjoy the sunset and evening atmosphere, as well as the sunrise in the morning. Every dish was carefully prepared, with gentle seasoning that we really appreciated. If there is one point for improvement, it would be that the bath water temperature felt a bit lukewarm. For the open-air bath in the Room, it would have been nice to be able to adjust the temperature. If I simply missed an operation panel, I apologize. I would love to visit again if I have the chance. Thank you very much.

Due to a change of plans, I made a Reservation the day before. It was a rainy day and I arrived early, but I was able to choose a book from the many available and enjoy reading at a relaxed pace with a cup of coffee in hand. The spacious bath, especially the bubble bath, was very soothing. The meals were so plentiful that I couldn’t finish everything. The sunrise the next morning was beautiful. There were also goats and rabbits, and if it were closer, it’s a place where I’d love to bring my dog for a Multiple Night Stay.

Despite being located in a lively part of town, the property felt like a different world—wrapped in serene tranquility. The cool breeze drifting through the reed doors and the pleasantly textured ajiro weaving, which I experienced for the first time, deeply moved me as part of Japan’s beautiful “summer setting.” Listening to the gentle sound of the shishi-odoshi echoing through the impeccably kept garden and spending time in the dignified tea room were truly luxurious moments that soothed my soul. The food and drinks were also exceptional—everything felt wonderfully satisfying to all five senses. Thank you sincerely for your thoughtful touches throughout. It became a wonderful summer memory, and my first visit back to Kyoto in a while was made even more special.

I stayed here twice a few years ago, and I was truly happy to be able to return after a long time. All of the staff were genuinely pleasant, and I had a very relaxing stay. In particular, thank you to Mr./Ms. H (I’m using an initial as I’m not sure if it’s okay to share the name) who assisted with my check-in. One thing only: I used FORNI for both dinner and breakfast. At dinner, my meat was upgraded, but I wasn’t asked about my preferred doneness. At breakfast, we were told it would be a choice of main dish plus a semi-buffet, but later we were informed that choosing the Japanese set would not include the semi-buffet, which was a bit disappointing. Even so, this is truly a wonderful Hotel. I look forward to visiting again.

I stayed for a Multiple Night Stay accompanying my wife, who loves history, and this is a Hotel that was satisfying enough. The Room is small, but it’s well arranged with a stylish layout. The in-room bath is shower-only, but there is also a large public bath. There’s also a coin laundry, water dispenser, and ice machine... Breakfast doesn’t have a huge variety, but it’s sufficient. I would like to stay here again if I have the opportunity.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

Thank you for taking care of us on the final day of our 3-night, 4-day trip to Nikko. Away from the lively area around Toshogu Shrine, we were able to savor Nikko deeply and quietly. From arrival to departure, every member of the Accommodation spoke to us warmly with a smile, and we spent our time feeling truly relaxed. The amenities in the Room and the drink service were also thoughtfully prepared down to the smallest details, and we did not feel inconvenienced in any way. The meals and Onsen we had been looking forward to most were absolutely wonderful, making these two days a truly happy time. Nikko’s water is excellent, and the coffee brewed with it was especially delicious—I even bought some beans on my way home. I’d like to brew coffee once more with the water you kindly gave us and reminisce about our trip to Nikko. I am also grateful for your courteous phone call when I carelessly left something behind in the Room, and for sending it promptly. We would love to visit again. Thank you very much.