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With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

Not only were the Facility, amenities, cuisine, and location excellent, but above all, the staff’s attentiveness, thoughtfulness, and care were outstanding—my husband and I were impressed again and again. During meals, they noticed even our smallest movements and responded immediately. My favorite part was the corner where guests can freely read books. Cold barley tea was neatly prepared as well, and while enjoying the beautiful view outside, I was able to spend a quiet, unhurried time as if time had stopped. It was a Ryokan we were completely satisfied with. We will definitely come again!

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

My first time at Zao Onsen. I love sulfur springs, and I thoroughly enjoyed both the indoor bath and the open-air bath. It was lightly raining, but they had a hat-like cover (like what Jizo statues wear) available so my head wouldn’t get wet. Thanks to that, I was able to relax in the open-air bath as well.\nThe meals were also excellent—Yamagata beef and all the other dishes were delicious. The rice was Tsuyahime, making for a high-quality dinner with local ingredients.\nThanks to the staff’s warm smiles and attentive service, I had a wonderful time.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

Both dinner and breakfast were very delicious, and the ayu served at dinner this time was especially outstanding. The bath in the Room was also spacious, allowing us to relax and soak comfortably. We were soothed by the greenery in the garden, and we were also happy to see wild deer. We would love to visit again.

The welcome service offered plum wine, black vinegar, juice, sweets, and ice cream. We arrived early and were able to relax until dinner even after taking a bath. We stayed in a Room with an open-air bath, and with free-flowing natural hot spring water, we could enjoy the Onsen anytime. The Room was excellent. The food was buffet-style, featuring local vegetables and specialties, along with many delicious dishes made with health in mind. I don’t often get the chance to visit Akita, but this is an Accommodation I would definitely like to return to. Thank you very much.

I first learned about this Accommodation in a travel magazine and had wanted to visit for years. From the moment I made my Reservation, the staff reached out several times with thoughtful messages, which felt truly warm and welcoming. I’m grateful for their kind advice on transportation as well as nearby recommended spots and restaurants. Set on a vast property, the Accommodation offers wonderful views, and I was thrilled to encounter deer while strolling around. The Onsen had excellent water quality, the Facility was well maintained, and I was able to unwind and soothe my fatigue while enjoying the scenery. A local regular I spoke with in the bath said they stay here every month—I couldn’t help but envy them. It was an outstanding Accommodation where both mind and body could fully relax. I would love to visit again. Every staff member was gentle and attentive, and their hospitality made it possible for me to truly feel at ease throughout my stay—each day felt happy. Thank you very much for such a wonderful time.

It’s a 1 hour 45 minute trip from the station, and since you can’t miss the one bus, getting there is a bit nerve-racking.\nBut the hot springs are excellent, the food is excellent—everything is top-notch!\nThere are five private baths where you can enjoy free-flowing alkaline simple sulfur Onsen that feels like a beauty serum.\nAnd the cuisine is incredible. Using Shizuoka-certified ingredients, the pairings and cooking methods are creatively arranged, with great care taken so you can enjoy the presentation and textures as well.\nThere are also several carefully selected types of sake to match the dishes—fine dining and Onsen indulgence in the middle of the mountains!\nThank you very much.

This time I visited with a friend. I have stayed here before with my family, and bringing my friend this time made me very happy. My friend is not comfortable with large public baths, so having a bath in the Room was a big plus. They also enjoyed the meals, and we truly had a wonderful, relaxing stay. We will definitely come again.

This Accommodation in Kusatsu, one of Japan’s premier Onsen destinations, offered such outstanding cuisine that it made us want to visit for the food rather than the Onsen. One beautifully crafted dish after another was served on a lovely white lacquered table. Everything was delicious and a delight for both the eyes and the palate. Breakfast was equally satisfying, and you could really feel the care and effort put into it from early morning. Of course, the Onsen was also excellent, with a location right in front of Jizo Onsen. The three private baths with free-flowing hot spring water were not by Reservation; instead, we checked availability on a tablet and entered when open, which let us enjoy all three without any stress. The Room was spacious, and the staff’s attentive yet unobtrusive service made everything very comfortable. After returning home, I’ve been recommending it to my friends as a must-visit.

As we did last year, we stayed at Akagi Onsen Hotel again for a summer getaway. It had been a while since our last stay, but everything was perfect—hospitality, meals, and the Onsen. This is a Hotel you’ll want to return to again and again. We look forward to staying with you again.

This was my first stay here. Because it’s a little away from the busy area, the surroundings were quiet. Still, it was very convenient—about a 5-minute walk to Sannomiya Station. Arriving by car was a bit confusing due to one-way streets (haha). The Hotel parking lot was full, but I was able to park at a nearby flat parking lot right away, which was also convenient. The Hotel and its Facility were very clean. The Room was clean as well. Two things stood out: there was heavy limescale around the sink overflow, and since it’s right in sight, it felt disappointing. When I tried rubbing it lightly, it came off easily (haha), so I hope this can be addressed. The other issue was that when I lifted the bed runner, I found several short white hairs. Hair is surprisingly noticeable, and I think many guests would be concerned too—not just me. This Hotel also has a large public bath. Since I went for a morning run, being able to use the bath afterward felt great. One more thing: the Room TV shows how crowded the public bath is supposed to be, but in the morning it displayed “crowded.” I hesitated but decided to go anyway—and no one was there. It didn’t seem to be real-time information. I’ve mentioned several points, but overall I think this is a very good Hotel. If I visit Kobe again, I’d like to stay here again.

This was an Accommodation I had been interested in for some time. The hot water was pleasantly warm, so I could soak and relax at length. The meals were excellent, and I also ordered grilled sesame tofu as an extra. It was exquisite. Overall, the service was very good, and I would like to visit again.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

We stayed in a barrier-free Room for my mother, who has difficulty walking. With an ocean view, we could see palm trees and passing ships, and enjoy views of Sakurajima. The bright, clean Room was very relaxing. The entrance door was a sliding automatic door. The bathroom and toilet were very spacious, and the raised toilet seat was comfortable. The Onsen also had a sauna, and the water was excellent. Breakfast was a buffet with a good variety and everything was delicious. The staff in the front lobby were refreshing and kind, making our stay very pleasant. We would definitely like to visit again.

This was an Accommodation I’d wanted to visit for a long time. I was hoping for the riverside bath and a starry sky, but due to the river running high and cloudy weather, it didn’t happen. Still, the Accommodation was wonderful, so I was completely satisfied. At check-in, we were served delicious homemade sweets: hanamame beans with shiratama in kinako and kuromitsu. The proprietress and staff were very pleasant, and the hot spring bath—fed directly from the source—overflowed generously and felt amazing. The meals were beautifully presented using local ingredients, and we were happily full. The Room was clean and relaxing, with the sound of the river (it was quite loud this time because of the high water, but I’m sure it’s usually soothing). It was also lovely to see small wildflowers displayed throughout. It’s an Accommodation I’d love to stay at again and again. We will definitely return.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

You’ll head toward the mountains on a narrow road that might make you wonder if there’s really a Ryokan up ahead. When we finally arrived, it felt like a hidden Accommodation—so exciting! The building was spotless and well maintained, and the staff were friendly, making it truly relaxing. The Onsen had a sulfur scent, and the meals—centered around fish—were delicious down to the pickles. I couldn’t stop going back for more rice! We made our next Reservation as soon as we arrived—it was that wonderful!