ทั่วประเทศ × ที่พักพร้อมมุมเกมการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 4หน้า

We stayed here for our elementary school-aged daughter’s birthday trip. She requested a buffet, so we looked for a place with a menu that both kids and adults could enjoy, and this is where we ended up. The buffet offered a wide variety of dishes featuring local ingredients, and we were very satisfied with both dinner and breakfast. Not only that, but check-in and check-out were smooth, the welcome service was excellent, and the playroom—clean and well stocked with plenty of activities—was always lively with guests. The Onsen was slightly lukewarm, which was perfect for our family since we don’t like very hot baths. The staff kept a comfortable distance; there wasn’t much small talk, but whenever we asked something they responded very politely, which made our stay pleasant. The next day we took a walk through Sosenkyo Gorge right in front of the hotel. It was easy to access, and we were able to enjoy ourselves even after checking out. Thank you very much. If I had to mention one drawback, it would be that the parking lot felt small for how busy it gets; when larger cars line up, getting in and out can be difficult. It would be even more comfortable if it could be expanded or improved.

What I liked 1. The complimentary drinks on arrival—draft beer was excellent. The oden was also great. You don’t find this at other places. 2. The shampoo bar in the Onsen area—this was a favorite and not something other places offer. 3. It was great that the games were free of charge. 4. We enjoyed table tennis, and we really appreciated that it was free of charge. Request for improvement Since we stayed in Aoi-kan, I understand that the building is older, but I did notice an odor in the corridors and in our Room. My daughter also said the corridor smell made it feel a bit spooky, which was disappointing. These days, scent is important—for example, Lexus dealerships have a very pleasant fragrance inside—so I would appreciate it if you could install a fragrance diffuser or similar device in the corridors. That said, thank you very much for a satisfying stay.

We have been staying at Inatori Ginsuiso for four generations, ever since my late mother. It is truly a wonderful Accommodation with exceptional charm. Above all, the hospitality of the staff is outstanding. From the time of our Reservation, they carefully accommodated my grandchild’s food allergies, the number of guests in our Room, dining table arrangements, and anniversary requests, which allowed us to visit with complete peace of mind. After arriving, we received a thorough explanation at the front desk and fully enjoyed the lounge, children’s stamp activities, and the pool and Onsen facilities. My grandchild especially loves feeding the many koi swimming energetically in the clear stream in the lobby, as well as enjoying delicious snacks and drinks in the scenic-view lounge. Since what’s offered changes by time slot, it always feels exciting. With long-standing services unchanged and new ones added over time, you can really feel Ginsuiso’s continuous efforts. As it was a family anniversary trip, we stayed for the first time in a premium suite Room with an open-air bath. The Room was beautifully prepared to perfection. With ample space and a thoughtfully designed layout, three generations were able to spend time together comfortably and happily without stress. They even delivered lounge snacks and drinks to our Room—such attentive service truly moved us. Soaking in the open-air bath while gazing at the moonlit sea view was an unforgettable luxury. At dinner, they connected tables so that all eight family members could sit together. We were able to celebrate milestones—70th birthday celebrations (Koki), a promotion, and Shichi-Go-San—with delicious cuisine and joyful conversation. When my grandchild spilled water, staff quickly wiped up the floor and brought a replacement yukata. Their warm consideration went far beyond simply serving food—we were impressed again. In addition, because it was an anniversary stay, Ginsuiso gave each of us a gift; we were filled with surprise and gratitude. After dinner came fireworks launched right in front of us on Level 6 along with a dessert buffet. From 10:00 p.m., there was night-time service with upgraded alcoholic beverages—truly impeccable hospitality from start to finish. The next morning we enjoyed an outstanding breakfast buffet with both incredible variety and flavor—we were completely satisfied. After that we continued to make full use of everything: our Room’s open-air bath, the pool(s), large public bath(s), and seaside pool(s), then checked out at 1:00 p.m. The moment we checked out we started thinking about when we could come back again. My grandchild was so sad about checking out that they cried... We will definitely be back again. Thank you very much to all of your staff.

The staff were very courteous. It was raining, but we managed to have the BBQ under the tarp. However, the tarp leaked in several places and water dripped down, so we had to choose our seats carefully. I guess that’s somewhat unavoidable with a tarp tent. The BBQ meat was very well seasoned and delicious. The vegetables were fresh and tasty as well. The French toast for breakfast was also great. We stayed in a Comfort Tent and it was comfortable. It was cool enough that we didn’t really need air conditioning, but because of the rain it was very humid, so we used the AC to dehumidify. Even with that heavy rain, we still had a good time—this really felt like glamping at its best. There were deer near our tent late at night—we truly enjoyed being close to nature.

The open-air bath had a window, and I bathed with the screen in place. The Room had a great view, so I could relax and enjoy the scenery while soaking. The Room was compact, and the washbasin was right next to the bed; at first I found it a bit surprising, but it was actually convenient for drying my hair and getting ready. The Room felt slightly humid. I was disappointed that the toilet paper holder and the bath shelf were coming loose. Also, other LiVEMAX properties offered coffee service, but this one did not, and the coffee served with meals tasted weak. The meals were excellent—the simmered splendid alfonsino (kinmedai) was especially delicious, and the Japanese set breakfast was also very good. All of the staff were very pleasant, so I had a comfortable stay. I would definitely like to visit again.

We stayed for one night during our summer vacation trip. We came mainly for the pool, but there were so many events and fun activities for kids throughout the property that one night was nowhere near enough! Everyone was so kind to our children, and they were very happy—they keep saying they want to come back again (lol). When we visit Awaji Island again, we would love to stay here again!!

This is an ideal Hotel for families with children. We stayed as a parent and child, and it was a trip of nonstop play and plenty of drinks. It rained heavily that day, so we only played indoors. Even so, there was more than enough to do, and our child was completely satisfied. Parents can also relax with a drink in hand while watching their kids play, making it a special getaway for adults as well. Above all, the dedication of the Hotel staff was truly moving. Their care for children felt so professional that it could have been a daycare center. It’s common to see a cake brought out at dinner for a child’s birthday, but this Hotel goes beyond that. I won’t share details to avoid spoilers, but the performance despite the rain became an unforgettable experience. The event starting at 9:00 PM also surprised us with its creative, child-participation format. Parents were exhausted by then, but seeing our child’s happy smile—and the staff’s thoughtful production—made us feel happy too. One challenge was that there is no large public bath. There are only two private baths indoors and two outdoors, so it becomes very competitive. Since you can’t make a Reservation and can only enter if one is available, we managed to use one once by luck but couldn’t find any availability after that. The outdoor open-air baths were difficult in the rain because you have to walk there with an umbrella, so we gave up. Also disappointing was that the Shuttle Service pick-up point at Ito Station has no roof. We waited in the rain, and when a bus finally arrived it turned out to be for another affiliated property—overall it was hard to understand. The price range felt on the higher side, but considering how happy our child was and how devoted the staff service is, overall satisfaction felt high. Thank you very much for taking care of us during our stay.

For dinner, we chose the Chinese made-to-order buffet, and every dish was delicious.

Unlimited free access to the game arcade, table tennis, Go and shogi, karaoke, and more. It felt like I finally had time to relax again after a long while, and I made wonderful memories. The shared karaoke turned into a nostalgic sing-off of classic Japanese songs, and I truly enjoyed the fun, one-time-only atmosphere with people I had just met. Thank you very much!

I stayed at your Accommodation in Kinosaki before, and this time I stayed in Shirahama. The Room was spacious, and the children were very happy. At dinner, a staff member kindly offered to take a family photo for us, and I truly appreciated the thoughtful gesture. I would love to visit again if I have the opportunity.

One night with two meals (breakfast and dinner) included. The food is delicious and features local specialty ingredients, letting you fully enjoy the charm of traveling in the area. The room is spacious and clean, and it’s very relaxing to sit on the balcony and enjoy the ocean view.

The Onsen was wonderful, and the pool made the kids absolutely delighted. In addition, the after-bath lounge offered beer and ice cream, which I felt was an excellent service. We also enjoyed playing table tennis, and we were very satisfied overall. This is an Accommodation we would love to return to again and again.

This was my second stay, and it was great again. The Room is functional, and the amenities—shampoo and conditioner included—smelled wonderful and left my hair feeling amazingly smooth. Of course, there’s such a wide variety of food that you can’t possibly try everything, but the shrimp tempura was perfectly fried—not overdone—and incredibly delicious. I could eat as much medium-fatty tuna as I wanted and was completely satisfied. Everything else, like the steak and seafood, was also excellent. But the best part, just like last time, was how pleasant all the staff are. The front desk team and the dining staff were all warm and welcoming, and it felt great to see how much they genuinely want guests to enjoy themselves—and how much they seem to enjoy their work too. That’s why it’s still so good!! I’d love to stay again.

As it was summer vacation, it was much more crowded than last time. Even so, the staff were very courteous and helpful. I wish the lounge had been open without a break, and I would have appreciated it if the large public bath had been available until 11:00 a.m. Guests can use the parking lot for up to 30 hours for 500 yen, so we left our car there after check-out, walked to Nagahama Port, and took the ferry to Chikubushima Island. We had a wonderful time. Thank you very much.

The Facility was beautifully maintained with well-kept trees and flowers, giving it a tropical vibe, and it was fun to stroll around while music played. Both breakfast and dinner offered a good variety and were delicious. I’m glad we chose a Room that included tickets to a nearby Onsen. It had many different baths, was spacious, and was excellent.

I never expected to find a sauna of this quality on Miyakojima. The owner must be a true sauna enthusiast. Everything, including the Room layout and flow, is designed to satisfy sauna lovers, and the settings were already prepared upon arrival so we could start enjoying the sauna right away. Fragrances are placed throughout the Room, and while there isn’t an outdoor relaxation area, the indoor environment is more than enough to fully unwind (setting the Dyson fan to level 2–3 makes it exceptionally relaxing). The amenities were all exactly to my taste, and it was a thoroughly satisfying stay. A must-see villa for sauna lovers.

We used the Parent-and-Child Trip Plan and the 50+ & Weekday Plan. Our Room was a Japanese-modern suite with a Shigaraki-ware open-air bath (smoking allowed). Spacious and comfortable! The bed was great too! And with breakfast and dinner included, it was just over JPY 11,000 per person—such a good deal! I use e-cigarettes, but even though an ashtray was provided, the Room didn’t smell of smoke at all, so I felt bad and ended up smoking outside. There are ashtrays in several places within the Facility, which was helpful. There isn’t much around within walking distance, so we decided to enjoy our time at the Accommodation. The karaoke was busy, but we managed to get a one-hour slot (additional charge). The karaoke room is quite spacious. The baths do not allow tattoos. My daughter used the public bath while I used the tub in our Room. She said the public bath felt wonderful. The in-room bath was also very comfortable with a nice view. One thing to note: I couldn’t find a faucet for washing up by the bath—maybe there was one? Since there is a separate shower room, I washed there and then moved to the bath. The bathroom door has good soundproofing, so noise hardly reached the bedroom. I relaxed while playing music on my phone. One more thing... The bathroom is fully visible from the bedroom, so when my daughter wanted to use it, I went for a walk outside. A small screen or partition would be helpful. There were bathrobes, but only two small towels and no bath towels. I had brought my own and used that; if you hang it on a hanger it dries quickly. The tub is fairly large and deep—very comfortable. We often stay at Livemax when exploring around Izu, and this place also has great food. I like lively buffet atmospheres, so we enjoyed it here as well. All-you-can-eat salmon roe at both dinner and breakfast—this was amazing! Dinner items like meat and shrimp sashimi were great too, and breakfast breads and egg dishes were delicious. The shower head, hair dryer, and iron were all ReFa—my daughter was thrilled. They really are nice. From check-in to check-out, all staff provided excellent service. Service in the restaurant was also attentive, making our time very comfortable overall. Thanks to you all, my daughter and I had a wonderful trip. Thank you! *One small concern: When we entered the Room there were empty cans and some trash left in the bin. It seemed like something had been missed during cleaning—and I also wondered why someone would throw cans into that bin.

I stayed here on my motorcycle, and it rained that day, so I wasn’t sure where to park it. They kindly let me store it in the warehouse, which was a huge help. Thank you. It would have been perfect if the Facility had a coin laundry! If I’m in the area again, I’d love to stay here again.

The Room was well stocked with amenities. The view was great. For dinner and breakfast, you can choose from a wide variety of options.

This was our second stay, following last year. The buffet offered a wide variety of cuisines and dishes, so it never felt repetitive, but it was a little disappointing that main-dish items were only available separately. Most Facilities were free to use, and our grandchildren were able to enjoy them without hesitation, which we were very happy about. They’re already saying they want to come again!