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As the property is relatively new, the building, Facility, and amenities were all new and spotless. The appliances were thoughtfully selected too—I liked them so much I wanted to use them at home, and I even bought some after returning. Since it is set a little back from the road, we were able to spend our time in peace and quiet. We also encountered wild rabbits and deer, which made it feel like a true getaway. Despite the typhoon’s impact, we still enjoyed a barbecue! Our dog seemed to have a great time as well. We would love to stay again.

While Accommodations with Onsen and breakfast and dinner included are wonderful, we were hoping for a stay that felt more like living locally. We stayed as a couple, and the simple layout—kitchen, dining area, bedroom, toilet, and shower—was impressive and made for a very comfortable stay. The owner’s mural was gentle and blended beautifully with the interior, creating a lovely atmosphere. We were told that in winter all rooms have underfloor heating so you can stay comfortable even in short sleeves, so we’d love to visit again in another season. There’s an OGINO supermarket nearby as well as a butcher shop; we enjoyed basashi and relaxed with Yamanashi wine (the kitchen knife wasn’t very sharp, but honestly it felt safer that way). Partway through our stay, the owner stopped by to check on us and shared stories about life at Lake Yamanaka—more than anything else, that became our favorite memory and made us feel at ease. It was a truly wonderful stay. Thank you very much.

A long-held wish finally came true, and I stayed for 2 nights and 3 days this time. Unfortunately the weather wasn’t great, but since my goal was to relax at the Hotel rather than go sightseeing, I was able to take it easy and unwind. The restaurant and Onsen were on the same floor as my Room, which made them very convenient to use. The meals were excellent—the portions and course balance were just right, and everything tasted wonderful. The Onsen was truly soothing, with the scent of trees and flowers in the air. The Room was simple and spotless, perfect for relaxing, and the library had a great selection of books plus complimentary drinks—an ideal place to unwind. Everything felt perfectly balanced with nothing lacking or excessive, all staff were pleasant, and I’d love to return next year as well. This is an outstanding Hotel where I’d like to stay longer if I can get time off!

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

This was my third stay, following last year, with visits in June and July this year. With the cool highland climate, I have also made a Reservation for next month. The room was thoroughly cleaned and very tidy, so I had a comfortable stay. The staff’s service was generally excellent, though a few seemed to have some difficulty understanding Japanese. The Onsen private bath was clean and relaxing, and I was very satisfied. The food quality was high, with great ingredients prepared deliciously. It seems they had my previous stay on record from last month, and they thoughtfully ensured the menu did not overlap—an attentive touch that made me very happy. The portion sizes were just right, though younger guests might find them a bit small. One suggestion: the dress code at meals is smart casual, but as this is a Resort Hotel, it may be nice to allow dining in loungewear so guests can relax. Some airlines provide pajamas in first or business class on long-haul flights to help passengers enjoy meals comfortably. I would appreciate it if you could consider this. Overall, it was a very satisfying stay.

Now in my 40s and with my parents in their 70s, I stayed here for a special parent-and-child trip. Unfortunately, it rained, but in the end we had an extremely satisfying stay. The sense of history, the tasteful architecture and furnishings, the staff’s hospitality, the wonderful meals (we dined at Le Trianon for both dinner and breakfast), and the cleanliness of the large public bath—plus the stunning view from the open-air bath—were all outstanding. My parents were truly delighted as well. In particular, Le Trianon’s breakfast course was the best we have ever had on any trip! Each dish—from the egg dishes to the smoothies—was carefully explained to us, making it a memorable experience (I was especially impressed that they used eggs from my hometown). Recently I stayed at newer luxury hotels in Karuizawa and Atami in a similar price range to this Hotel, but this historic Hotel clearly stands apart in terms of service and atmosphere. I hope to return with my family someday. Thank you very much.

I stayed for one night on August 19. Inside the Hotel, there is a footbath area where you can relax while looking out at a tranquil garden, a space for reading, and a cafe. In the bath area, there were signs considerate of women who may feel self-conscious about their chest—perhaps as part of the Pink Ribbon campaign. I would like to share this with friends. The karin juice after the bath was refreshing and delicious. The Suwako Summer Night fireworks were launched right in front of the Hotel, so I was able to watch them while still wearing my yukata. It was also just a short walk to the lakeside. Since they are held every day for about a month during the event period, it wasn’t overly crowded and I could enjoy them comfortably. They were only about 10 minutes long, but the finale was wonderful and genuinely moving. The Room had an elegant atmosphere that felt fitting for such a long-established place, and the small items and amenities were charming as well—overall very comfortable. Lastly, I would like to thank those who prepared my meal with such care so that even someone like me—who eats small portions and is extremely picky—could enjoy it, as well as the serving staff. Thank you very much.

Two nights with my family during summer vacation, in a Mt. Fuji view Room. A relaxing trip with our dog. Mt. Fuji looked beautiful in the morning. Choosing a Mt. Fuji view Room was definitely the right decision. Lake Yamanaka was cool, making it a perfect summer getaway. The outdoor dog run was clean and we had a great time playing. The rooftop dog run was especially beautiful, with the contrast between the blue flooring and Mt. Fuji. Breakfast and dinner were delicious as well. However, after two nights we started craving rice. It would be nice to have steamed white rice at breakfast, not only bread. One thing that bothered us was the smell when we first entered the Room. Turning the air purifier up to MAX helped a lot, but... That was the only downside; overall we were satisfied. This Hotel has become one of the places we’d like to return to. Thank you very much.

We stayed as a group of four—my elderly parents, my sibling, and me—who usually live apart. My parents were especially pleased with the heartfelt hospitality. The meals were excellent; I particularly enjoyed the dessert. We will visit again.

While the building is undeniably old, the interior has been renovated and was clean and comfortable. The reason it wasn’t a perfect score is that I was startled awake by very loud noises, such as doors opening and closing on the same floor and what sounded like someone using the bath on the floor above. The hot spring water quality was excellent!! It would have been perfect if the bath were a bit larger. Although it’s a little far from the station, it’s close to Lake Suwa and in a great location for sightseeing, so I recommend it.

It was a wonderful Accommodation. We were completely satisfied with both the Room and the meals, and the panoramic view over Lake Suwa was truly beautiful and soothing. The Onsen had excellent water quality, allowing us to relax at ease. We also appreciated the complimentary beer after bathing. We even received sightseeing boat tickets, so we were able to fully enjoy exploring Lake Suwa. This is an Accommodation we would definitely like to stay at again.

From the small amenities to the staff who warmly enhance the service throughout the Hotel, everything reflected thoughtful attention and a relaxing sense of hospitality. This Accommodation, standing by Lake Matsubara as a continuation of a previously built Hotel, is one of my favorite places I have ever stayed. Thank you very much.

We stayed here for a family trip. We have a small child and caused you some trouble in various ways, but the hostess always helped us with a smile. Not only the barbecue Facility, but also the well-maintained garden, the interior, and the delicious coffee—everything showed such thoughtful care, and we were truly impressed. Enjoying the chef’s delicious pizza and an abundant barbecue platter while looking out at Mt. Fuji was amazing. Thank you for an unforgettable experience.

We made a same-day Reservation during the busiest season on 8/15, and the staff were outstanding and treated us with great care. Our Room was on the Mt. Fuji view side, and both the room and windows were clean, so we had a very comfortable stay. When we saw Mt. Fuji in the clear morning sky, my spouse and I were truly moved! We were also satisfied with the dinner and breakfast buffet. Above all, the staff were exceptional, and we would definitely like to visit again.

It was my first visit in a while, and the Onsen was wonderful as always. There were so many options—hot stone spa, sauna, indoor baths, and open-air baths—and I really enjoyed them. Dinner’s pork shabu-shabu was delicious, and the wine was reasonably priced with great value for money. For breakfast, I could relax in my Room and enjoy my favorites: boiled eggs, yogurt, juice, bread, and coffee. I’d love to come again.

First time staying here. The exterior and interior were both very beautiful, and the Room was spotless and felt very clean. The baths were spacious, both the indoor bath and the semi-open-air bath. The sauna was at just the right temperature, and the cold plunge made with Mt. Fuji water was freezing cold. My companions were very satisfied and said they want to stay here again. As the organizer, I really looked good.

Older Hotels often have the best locations, so we came looking forward to the stunning combination of Mt. Fuji and Lake Yamanaka—and it was exactly as expected. Because the Hotel is built on higher ground, there is nothing to block the view of Mt. Fuji, and the panorama is outstanding. And on top of that, even during the Obon holiday period, we were upgraded to a suite—thank you very much. When I woke up in the morning and opened the large terrace window, after the previous day’s cloudy weather, a magnificent view of Mt. Fuji suddenly appeared before us. It was a birthday trip with my 92-year-old mother, and she was absolutely delighted. In the evening we enjoyed a full-course French dinner. The staff were pleasant, and everything was delicious. We also visited the café—the dessert made with an entire peach cost just 1,000 yen including tax and service charge! It was incredibly tasty, great value, and we were very satisfied. The building is undeniably old, but our stay was very comfortable. Lake Yamanaka may be less well-known among the Fuji Five Lakes, but it’s quiet and we really loved it. We would like to visit again in autumn to enjoy the fall foliage.

Because we would be checking in late after watching the Takigi Noh performance at Misogi Shrine, we stayed for one night with breakfast only (no dinner). The Facility felt a bit dated in some details, but it was clean and comfortable. The staff were pleasant and welcomed and saw us off with wonderful smiles. The Nishikigoi carp and turtles swimming in the indoor pond also helped soothe our travel fatigue. We would love to stay again. Thank you very much.

With mountain ranges and a lake, it’s the perfect place to fully enjoy nature. The open-air bath at dusk and early in the morning was extremely satisfying. Both dinner and breakfast were delicious. Goshikinuma is just steps from the Hotel, and with great weather we enjoyed an amazing holiday. I’d love to visit again during the autumn foliage season.

Because a Room was available, they upgraded me from the Room I had reserved to a newly renovated, more spacious Room. It was so spotless that I was genuinely surprised. The large public bath had three types of baths and a sauna, and since it was a weekday during the rainy season, I could enjoy it almost privately and relax at my own pace. The ReFa hair dryer, KEYUCA cups, and cute cushions made the Room feel especially appealing for women. I only met two staff members at check-in and check-out, but both were extremely courteous and helpful. I wasn’t traveling for sightseeing this time—I simply wanted an affordable Hotel where I could stay one night alone with access to an Onsen—but it was so comfortable that I’d love to stay again next year with my family.