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I have stayed here several times, and once again had a wonderful experience. The room, service, and meals were all excellent. This was my first time staying in a room overlooking the Marunouchi Plaza, and I enjoyed breathtaking views that were different from the Dome side. Each stay brings new discoveries, while the core service and hospitality remain consistently outstanding—always relaxing and comforting. It’s a hotel you’ll want to return to again and again once you’ve stayed.

I’ve been coming here since I lived about 30 minutes away by train. Even after moving to a place about two hours away, I still visit from time to time specifically to stay at this Hotel and explore Takasaki. From the moment you step into the entrance with flowing water, you’re drawn into an extraordinary world. More than anything, I love the atmosphere of the large public bath. If you bathe before sunset, sunlight pours in and it’s bright and truly wonderful. Soaking in the open-air bath while listening to Shinkansen announcements as background music is pure bliss—I can forget everything. Both the guest rooms and the entire property are clean and comfortable. Since I’ve stayed many times, every visit feels like “I’m back.” The breakfast venue is very open and airy, and just as comfortable. The honey butter was so delicious that next time I plan to enjoy it generously again. Thank you always, and I look forward to staying with you again!

This was a wonderful place to stay. First, when I mentioned foods I couldn’t eat at the time of booking, I was surprised to receive an email right away with alternative suggestions. Everyone was very kind. Every meal was truly delicious and beautifully presented, and I was completely satisfied with everything, including the tableware and presentation. The baths were excellent. Including the day-use hot springs in Shibu Onsen, the water quality was wonderful, and I enjoyed soaking many times until it felt like it seeped into my skin. The carbonated spring in the indoor bath was also great. The property was spotless, and both the lounge and baths were always neat and well organized whenever I went. The pillow height and firmness were just right, and I slept very well. Above all, the staff were truly outstanding. They immediately noticed that I had caught a cold and felt chilly, and kindly brought me a lap blanket. They also remembered what we briefly talked about during dinner and even took the time to look things up and share helpful information with me. Thank you very much. From welcome to farewell, I sincerely appreciate everyone’s heartfelt hospitality. I highly recommend this accommodation.

It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

I stayed for one night to relax at the hot spring facilities and the hotel. The hot springs offered both lukewarm and hot baths, so I could soak in the lukewarm bath at a leisurely pace and truly unwind. From my room, I could see USJ, and it was fun to watch the staff at work and the roller coasters in motion without ever getting bored. The room was well soundproofed, making it pleasantly quiet. Thank you very much.

First of all, the meals were outstanding. I’ve had enohara fish before, but this was the most delicious I’ve ever tasted! They paid close attention to how we were doing during the meal, and the timing of each next dish was perfect. Everyone on the staff greeted us with smiles throughout our stay, which made us feel very comfortable. Thank you very much. We’d love to visit again in a different season.

The Room ambiance, the meals, and the hospitality of the staff—everything was absolutely satisfying. In particular, the dinner tableware and presentation felt wonderfully special and made us feel truly pampered. We also booked an aroma massage, and we were very pleased with the therapist’s professional service (playing soothing music in our Room and carefully explaining each oil’s benefits).

Upon arrival, we received a thorough explanation of the Hotel services. I was happy to learn about the many interesting offerings. We also joined a guided tour of the artworks displayed throughout the property, which was inspiring as I love art. The baths, sauna, and open-air bath were all top-class. It was deeply relaxing, and time seemed to slow down. The Room was spacious and equally relaxing—I slept better than usual, and before I knew it, it was time for breakfast. Since we had another appointment, we checked out in a hurry. I regretted not setting aside more time. Even though it felt unhurried while we were there, it passed in no time at all. I would love to visit again. We didn’t have dinner this time, so next time I definitely want to enjoy dinner as well.

This stay was our long-awaited “revenge trip” after we had to cancel in February because a family member came down with the flu. Because the entire Accommodation is covered with tatami, our family member with mobility issues didn’t need to put on geta or slippers, and we were able to relax without stress. The Room was spotless and well maintained, making it very comfortable, and the view opened straight onto an unspoiled rural landscape. We took a breather with a welcome drink before dinner. Dinner featured an abundance of seasonal ingredients such as red snow crab, roe-bearing sweetfish, and matsutake mushrooms—delighting not only the palate but also the eyes and nose. The large public bath felt wonderfully open, as if an outdoor bath were floating within the garden. Towels were also stacked in front of the bath area, so there was no need to bring them from your Room as is common these days. If I had to mention one thing, I feel it would be more fitting to have towels rather than paper towels placed near the sink in the Room. At departure they even removed leaves stuck to our car’s windshield. There was no pushy “this-and-that” service; instead, their thoughtful attention that reaches exactly where needed was truly pleasant. It was an exceptional Accommodation that made us want to return in another season.

My family and I have stayed here many times. It’s close to the station, well located, clean, and comfortable. Above all, the front desk staff are all kind and courteous, making it a welcoming Hotel where you can feel at ease.

As a truly remote hot spring, the drive to get there was challenging, but it was a wonderful inn well worth the effort. Surrounded by rich nature, even the wait for the cable car was enjoyable as we took in the gorge views and watched small birds. We also used the private bath first thing in the morning and were able to fully enjoy the hot spring while wrapped in peaceful nature—it was truly an unforgettable moment. The staff were wonderfully international, and rather than striving for perfection, each person’s sincere, heartfelt work came through, which made us feel very warm and welcome. At dinner, they kindly moved us to a window-side table so we could savor delicious dishes along with the beautiful scenery. My European husband was also very satisfied. Next time, we would love to return during the autumn foliage or snowy season. Thank you for a lovely stay.

The hotel and our room were very clean. All the staff were very friendly, and it’s a hotel I’d like to stay at again. Although the weather was bad during our stay, they lent us a dog stroller and a rain cover, which was a great help. Thank you very much. We didn’t get to meet the resident Golden Retriever, so we’d love to stay again.

I stayed here the night before my trip to Gifu. The hotel is connected to an amusement facility and also has hot springs. I was able to use the hot springs and also dine at the restaurant attached to them! (I wasn’t expecting much, but the food was delicious.) The room was spacious, and I had a very comfortable stay. I wasn’t feeling well in the morning, and I really appreciated that you accommodated a late check-out. I would like to stay here again when I visit the area.

I made a Reservation just two days in advance, and the property was very clean with a calm atmosphere, so I had a comfortable stay. Since it was a one-night stay with No Meals Included, I didn’t use anything other than the Room. I didn’t have much interaction with the staff, but they greeted me politely when I went out, and their bright, friendly manner was very pleasant. The Room was spotless and well stocked with amenities, and I was able to relax quietly. The area is rural and there aren’t any convenience stores nearby, but there are small shops, an Onsen Facility, and restaurants just a short walk away, so even with children we were able to enjoy ourselves 충분に楽しむことができました。 I also got to enjoy Saga’s beautiful nature and cherry blossoms. With great weather as well, it turned into a wonderful trip.

The staff were very friendly, and the property was clean and comfortable throughout. The bed was quite high, so getting in and out was a bit difficult, but it was extremely comfortable to sleep on. Perhaps because the weather was nice, the boxed breakfast eaten outside was also excellent and delicious. I would love to stay here again.

It all started with the courteous explanation from the front desk staff, followed by a luxurious dinner, a breakfast with a wide variety of dishes, and a spacious large public bath along with well-equipped hot stone spa facilities. Choosing “i+Land Nagasaki” was absolutely the right decision. We stayed here as a couple to celebrate our 38th wedding anniversary, and it became a wonderful memory. We’ll be sure to recommend it to our children as well.

We stayed here to celebrate my father’s 70th birthday. We came for the Onsen, but the meals were also delicious, and we enjoyed a quiet, relaxing stay. Thank you very much.

This was our second stay. This time, we stayed to celebrate my son and daughter-in-law’s birthdays. All the staff congratulated us, and we truly felt their thoughtful hospitality in many ways. The bar also had a wonderful atmosphere, making it a very memorable stay. The hot springs were easy to use, with towels and amenities provided. The food was excellent—the meat was high quality, and every side dish was delicious. We purchased some bath salts and are enjoying them at home as well. We would love to visit again, not only for an overnight stay but also for the day-use hot springs.

There is an Onsen with an open-air bath on the top floor of a high-rise building right next to Oita Station, offering a panoramic view of the city. Breakfast was delicious, and the buffet with a boxed set allowed me to choose my portion size while enjoying locally sourced ingredients and regional dishes. The Room size was average, but it was clean and well maintained. This time I traveled solo, but next time I’d like to come with my family.

The entire property is spotless and feels very clean. The Room was also clean, and the toilet in particular looked brand new. Of course, the baths are spacious, with various types of baths and a sauna. Bath hours are until 11:00 PM, so I ended up going right before closing each time, but I was satisfied. Checkout was smooth since all I had to do was put the key in the box. I will definitely stay here again when I visit Ishikawa Prefecture.