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The Room, the meals, and the staff—everything was simply wonderful. The open-air bath with free-flowing natural hot spring water was amazing. Dinner was delicious, and breakfast while looking out at the ocean from our Room was lovely. Since it’s all-inclusive, we were able to relax in our Room and take it easy while ordering room service. Above all, we were most impressed by the attentive service from the staff. We would definitely love to visit again.

Despite the difficult circumstances following the earthquake, all of the staff continued to provide high-quality service with warm smiles. Thank you very much. I also thoroughly enjoyed the bath while being moved by the beauty of the sunset and the sea. We truly appreciated the anniversary surprise as well. We would love to stay again.

It was my first visit. I was completely satisfied with everything, but there are three highlights worth mentioning. I have stayed at many Hotels, and the dining here was exceptionally satisfying. It’s rare to find Western cuisine of this quality. I was amazed by the consommé made from chicken and vegetables—it concentrated the natural flavors of the ingredients beautifully. None of the dishes felt heavy, and I enjoyed everything right to the end. The ayu paired wonderfully with eggplant as well, and I was impressed by how it all came together. My husband and I even said we would like to stay again just for the meals. The wonderful location was also a major plus. I could truly relax while taking in such a luxurious view. I believe that’s thanks to how meticulously everything is kept clean—from the rooms to the large public bath and even the garden. We enjoyed coffee in the library, and used cups were promptly cleared away; there wasn’t a single unpleasant detail. Above all, what stood out most was how wonderful your staff are. Everyone—the person who provided Shuttle Service by bus, the front desk team, each member of restaurant service staff, and housekeeping—was warm and professional. There were also staff members with charming Fukushima dialects, which sounded lovely to me. In particular, one restaurant staff member remained poised while still engaging in pleasant conversation; unfortunately I didn’t get their name. I hope to see them again on my next visit. Thank you very much.

Our family of four took our first trip to the San’in region and stayed at Kaike Yugetsu. We’ve stayed at many Accommodations from Hokkaido to Miyakojima, but this visit was especially satisfying. We were unexpectedly upgraded to a suite, which made everyone in the family very happy. From the ocean-view Onsen and meals to the warm hospitality of the staff, we had a truly comfortable stay. At dinner, I asked for my plum wine soda “light,” and the second one somehow came out non-alcoholic—an amusing little mix-up that became a fun travel memory. It was our first trip to San’in, and all four of us were very satisfied. We’d love to visit again in a different season.

From the moment we arrived at the pier, our escape from everyday life began. Everyone at the Accommodation was kind and welcoming, making our stay truly comfortable. Soon after arriving, we took a walk along the summit promenade and were uplifted by the breathtaking views. The Onsen was wonderful, and we thoroughly enjoyed the delicious meals. It was a stay that made us sincerely want to return again when we have the chance.

This stay truly lived up to the word “luxury.” Spreading out before us was an endless ocean and horizon. The night sky viewed while soaking in the open-air bath in our Room was breathtaking; listening to the waves and gazing at the stars made us forget everything about everyday life. Both bathing and dining were completed entirely in the Room, and there was also a wide screen—so comfortable that we never felt like going out. Every member of staff was kind and attentive, making our entire stay pleasant. The smooth drive in a Rolls-Royce convertible was also wonderful. The driver was very friendly and even took photos for us, making it a great memory. The lightning show, too, with its many messages appearing across the night sky, warmed our hearts—it was a fantastic event. Thank you for providing so many memorable experiences. It’s a Hotel we’d love to revisit—and try as a Multiple Night Stay. For anyone who wants to forget daily fatigue and truly relax, this Accommodation comes highly recommended.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

We stayed for one night from July 27 with two families. From the gentleman on the parking staff at check-in, to the young man in charge of our Room, and even the shop staff, everyone provided warm, friendly service that made our stay truly comfortable. In particular, my son became very fond of the staff member in charge of our Room and still proudly displays the letter he received at check-out. Thank you so much for being so kind to him. The Room was spacious, the view from the window was wonderful, and every dish was delicious. The Onsen had excellent water quality, and my skin felt smooth after bathing. Guests of many different age groups were staying there, and after experiencing it ourselves, we completely understand why. It’s a wonderful Accommodation where anyone can relax and enjoy their time. We also appreciated the complimentary Onsen eggs and “a little beer” service, which helped our whole family have a great time. We would love to visit again.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

A girls’ trip to celebrate my friend’s birthday. We planned to relax at the Hotel, and it was even more soothing than we expected. Check-out was at 11:00, so we could take our time in the morning while gazing at the ocean. The view was truly amazing, and the ocean scenery from our Room, the open-air observation bath, and throughout the Hotel was incredibly calming. Listening to the sound of the waves, we were able to enjoy a slow and luxurious time. Every meal was delicious, and we enjoyed dishes that made great use of local ingredients. Everything looked beautiful as well, and you could tell each item was carefully prepared. We would definitely love to visit again. Thank you very much.

We truly enjoyed the delicious meals at both breakfast and dinner. The bath was also very comfortable. The ocean view from our Room and from the large public bath was especially beautiful and memorable. By chance, we were able to see fireworks, which delighted our granddaughter. We would love to stay again. Thank you very much for your hospitality.

It was a wonderful Accommodation. The Room size and the open-air bath were both just right for relaxing. The staff were also lovely, with the perfect sense of distance, and it was very soothing. I’m quite strict about cleanliness, but it was flawless. I’d love to stay again. For this price, the quality makes me want to come back.

I stayed for one night with breakfast included. The triple Room on the 4th floor of the East Wing was spacious and spotless, and we could even see cruise ships in the harbor through the large window. One of the three beds was a double bed, so I slept comfortably—it was perfect. For breakfast, I chose the charcoal-grill restaurant on the 2nd floor because I wanted to take my time; the portion size was just right, and having freshly cooked rice with salmon roe felt uniquely Hokkaido. There were also plenty of carefully prepared desserts to choose from, and the staff were kind and attentive, so I was very satisfied. When I emailed to request a Hotel brochure and a sightseeing map, they sent them to me, which I really appreciated. The lobby’s complimentary drinks offered a good variety as well, and they tasted great when I came back from the hot weather outside. If I have another chance to travel to Hakodate, this is definitely a Hotel I’d like to stay at again. Thank you very much for your hospitality.

This was our second stay. Our whole family loved it last time, so we made a Reservation again without hesitation. The dining here is outstanding—although it’s a buffet, everything looked so good that we wanted to try it all, and every dish was delicious. The Room and the baths were also great, and the nighttime fireworks were beautiful and truly impressive. We’d love to stay again!

We visited on a three-generation family trip. On the day, strong winds caused the ferry from Shikoku to be canceled. Because we were traveling from far away, the Hotel called to inform us, which we really appreciated. Fortunately, we had planned to come via a port on the Honshu side, so we arrived safely, but their thoughtfulness made us happy. We had two Japanese-style Rooms next to each other. They were typical Japanese-style Rooms and you could feel their age, but they were very clean and well maintained. The view from the Room window was spectacular. When we woke up early, we could also see the sunrise and start the day feeling refreshed. Dinner was served at table seating in a large banquet hall. It was luxurious with local ingredients, and we were completely full. The staff member serving us chatted with us about various things, which was enjoyable. For the sea bream rice cooked in a pot that we couldn’t finish, they kindly made it into rice balls so we could have it as a late-night snack. It was very delicious even when cold. We caused extra work for them, but we were truly grateful. Breakfast was buffet-style, with a wide variety of dishes and very satisfying. The large public bath also had an amazing view. The washing area was spacious and there was no waiting at all. It was thoroughly cleaned as well, which pleased us. In the early morning bath time, surprisingly many guests were already up early too, and it felt open and relaxing—a wonderful bath. I don’t think the building itself is new, but because everything was kept so clean it was very comfortable and pleasant to stay here. Overall, it was a very satisfying stay. There were many smiles among the staff and they greeted us properly—it’s a Hotel where you can really feel how good their hospitality is.

I booked this place for a relaxing trip with friends because I’d long been curious about the view from the open-air bath. The moment we entered the Room, we were thrilled by how clean and stylish it was—and by the amazing view right in front of us. Dinner was delicious with a great variety of dishes. The sunset from the open-air bath was incredible. Breakfast also offered plenty of options, and the freshly made rice balls were especially tasty. For a hot summer trip, it was perfect to skip sightseeing and simply unwind at this wonderful Hotel and feel refreshed—and we even got a great deal thanks to a time sale. A Hotel I’d definitely love to visit again.

All the staff provided excellent service. The meals were delicious, featuring mainly local fish, including sashimi. The coffee mill was a nice touch as well. We will visit again.

The moment I stepped into the Room, the Sea of Japan and the blue sky filled my view. The scenery from the large sofa by the window was truly wonderful. All of the seafood in the meals was fresh and delicious. After dinner, we went out to the beach and enjoyed beautiful fireworks, which really made it feel like summer. I’d love to visit again in a different season to enjoy more great fish.

As we did last year, we visited again during the summer holidays this year. All of the staff were kind and attentive, and we were able to spend a truly pleasant time. The kids’ events unique to the summer holidays were also fantastic. The meals and baths were flawless. Thank you for a stay that made us want to come back again!