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This was my first stay here. The Facility was excellent, and the staff were wonderful. Everything I had always wished for when staying elsewhere was provided, and I was very satisfied. Thank you very much.

I finally had the chance to stay here, something I had been hoping to do for a long time. The Hotel is neither too large nor too small, and both the property and the Room felt calm and exceptionally comfortable. Of all the Hotels I have stayed at through IKYU, this is probably the best. The Room was spacious, and everything was perfect—the furnishings, amenities, bed comfort, towel quality—truly everything. I also appreciated having a small sink. It was also rare for a Hotel in this class to have a coin laundry in the basement, which I was very grateful for. If I had to be picky, I would have liked a few more items with the Western breakfast. The Japanese breakfast was excellent in both taste and variety. I will definitely return again soon. It has given me one more reason to look forward to visiting Tokyo.

This Hotel is perfect in every way—from the Room size and hospitality to all services and cleanliness. It was the best Hotel I have ever stayed at. I felt the price could easily be twice as high. Above all, it was calm and relaxing, with only Japanese adults staying there, which helped me truly unwind. I would love to visit again.

I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

From check-in to departure, it was a truly relaxing stay. Not only could I get away from the usual hustle and bustle, but I also felt deeply at ease in a space surrounded by nature that was different from what I’m used to. The Hotel credit was included, so I was able to enjoy drinks at the bar as well. It was a wonderful time with excellent service and great drinks. I would love to stay again.

This was my third stay, and each time I visit, I’m reminded of how wonderful this Ryokan is. The staff’s warm smiles and thoughtful hospitality, the comfortable Room, the soothing Onsen, the breathtaking views from the guest rooms and rooftop terrace, and the beautifully crafted dishes served at the dining venue “Higashiyama”—everything made for a truly satisfying stay. The location is also very convenient. On the day of my stay, I was also able to enjoy seeing a Gion Festival mikoshi procession, which made it an unexpectedly lucky experience. I would love to visit again.

Everything is outstanding in every way. The staff are warm, courteous, and welcoming, the Room is spacious and very comfortable, and the room-service breakfast is delicious—I’m completely satisfied. It makes me want to stay again right away. The pool also offers wonderful views and is a relaxing space. I truly love The Peninsula.

I stay here once or twice every year, and it is always a truly pleasant experience. The buffet meals are all delicious—there’s nothing that feels mediocre—and the baths are spacious and comfortable. Some of the bath facilities (such as the showers) feel a bit dated, but there are no issues with using them, and having towels freely available made my stay very comfortable. I would definitely like to visit again.

This was our fourth stay. Thank you for the kind and attentive service from the staff. We were very satisfied with the Onsen, which we could use even late at night, as well as the ice cream, Yakult, and drinks available afterward. It was a wonderful three-day stay. Thank you very much for taking care of us. We would love to stay again.

We visited to celebrate my daughter’s 20th birthday. I wanted to surprise her, so I emailed in advance, and they suggested a wonderful Plan—thanks to that, we had an absolutely satisfying trip! We booked the girls’ get-together Plan, so we really appreciated the Shuttle Service. Even better, the driver showed us around Iwata City on the way, which made for such a fun start. The service was outstanding and truly made us happy. When we arrived at our Room, Surprise #1 was waiting—a message on the TV. My daughter was thrilled! Dinner was French cuisine that let the vegetables shine; everything was delicious and deeply impressive. Then came Surprise #2: a dessert plate! It caught my daughter completely off guard and delighted her even more. When we returned to our Room, there was a knock at the door—and a birthday cake (an additional charge, but it felt like great value compared with other places). My daughter expected there might be cake, but she was amazed by how many surprises there were!! Above all, the lush greenery made strolling through the garden a joy. The evening atmosphere with softly lit flames was beautiful—just being there felt calming. Both large public baths were excellent; perhaps thanks to the moor hot spring water, my skin felt wonderfully smooth. We had such a relaxing time. Breakfast was also fantastic—the plate really highlighted fresh vegetables. I was especially moved by the gentle soup and its natural vegetable sweetness. Most of all, the perfectly balanced hospitality and the Hotel’s atmosphere were exceptional! I first learned about GREENITY IWATA after hearing that my favorite artist stayed here last year—and it truly is a wonderful Hotel I’d love to visit again for anniversaries or whenever I want to slow down and reset. Even though we stayed from check-in all the way through check-out, it still didn’t feel like enough time—that’s how amazing our stay was. We would love to come back!

My spouse and I stayed here, and it was such a wonderful Hotel that we truly thought, “We definitely want to stay again.” The moment we stepped into the Room, a soft, pleasant aroma filled the air—and beyond that were huge windows spanning the entire space. The beautiful ocean stretched across the whole view, and we were so moved that we couldn’t help saying “Wow.” Even in the morning, when we got out of bed and opened the curtains, we were amazed all over again by the sea right in front of us. It felt as if we were one with the ocean, and throughout our stay we found ourselves gazing out the window again and again. The dining was also outstanding. The Japanese course meal was delicious from start to finish, and you could really taste how fresh each ingredient was. We also enjoyed the drink pairing with each dish—it was such a fun experience, and savoring each combination together became a special memory for us. Thanks to our Diamond member benefit with a 12:00 checkout time, after the standard 11:00 checkout we were able to use the rooftop lounge almost as if it were reserved just for us. Sitting in that quiet space with no one else around—enjoying coffee while looking out at the sea—was pure bliss. It felt like an incredibly luxurious moment with an ocean view all to ourselves. The staff’s attentiveness was exceptional as well. At dinner, a male staff member thoughtfully timed our drinks perfectly and shared details about each dish; at breakfast, a young female staff member was cheerful and easy to talk to, and her friendly conversation made everything taste even better. I was also touched when a housekeeping staff member noticed I had both hands full of coffee cups and quickly opened the door for me. One small note: the road leading to the Hotel is quite narrow, and since it was during Obon with many pedestrians around, I felt a bit uneasy driving in. When I got lost on my first attempt and called the Hotel, a staff member came down to guide me—an act of kindness I truly appreciated. The view, food, and hospitality were all excellent—it was a relaxing stay that my spouse and I genuinely enjoyed from start to finish. We would love to return again.

This was a wonderful Hotel with great taste felt in every detail, and it made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe the fatigue of traveling. For breakfast, we had the Gymnasium Breakfast, and every item was a special menu that felt gentle on the body. The freshly pressed apple juice was also unbelievably delicious. We also enjoyed lunch at the Italian restaurant, and thanks to the staff’s warm kindness, my daughter and I had a truly pleasant time together. I would definitely recommend lunch at the Italian restaurant as well. I bought chocolates as souvenirs, and even after returning home, I continued to savor the wonderful memories of our time at Bulgari Hotel. I would love to stay again.

There is an Onsen with an open-air bath on the top floor of a high-rise building right next to Oita Station, offering a panoramic view of the city. Breakfast was delicious, and the buffet with a boxed set allowed me to choose my portion size while enjoying locally sourced ingredients and regional dishes. The Room size was average, but it was clean and well maintained. This time I traveled solo, but next time I’d like to come with my family.

I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.

We stayed on Friday and Saturday, and we could see fireworks right from our Room, which really excited the kids. The Room was spacious, well cleaned, and spotless. The Hotel staff’s hospitality was excellent, and we definitely want to stay again the next time we visit Okinawa. The pool isn’t large, but it was clean, with an ocean view—perfect.

We stayed here to celebrate my husband’s birthday. Everything was simply wonderful. The Room had a beautiful night view, and the Hotel was calm and relaxing. The location was great, and we were able to unwind. Having the bathroom and toilet separate was exactly what we wanted, and it really helped. My husband was very happy, and we were able to have the best celebration. We would love to stay again.

I made the mistake of thinking I had booked the same Room as before, not realizing it had been completely renovated, and only noticed after entering. I hadn’t read the description carefully enough. It was my first time using a daybed, but it felt modern, and I’m satisfied with it in its own way. As for the in-room bath, last time it rained and we got caught in the rain while using the open-air bath, but this time it felt easier to use than before. However, adjusting the temperature is still a bit tricky. The meals were just as satisfying as before in both portion size and taste. Last time, simmered golden eye snapper was served at the end when I was already very full, so I couldn’t finish it, but this time it was served midway through and I was able to eat everything. That said, the seasoning of the spiny lobster dish didn’t quite suit two elderly guests like us. It felt overly elaborate and seemed to mask the lobster’s natural flavor. For us, something simpler like sashimi or simply grilled would have been better. Our attendant was a foreign national and did their best to explain each dish clearly, which we appreciated; casual conversation might be difficult though. It seems that staffing shortages have reached Hotels as well. We were impressed that you greeted us right as we drove in upon arrival and saw us off at departure—service that remained just as attentive as last time. If we have another chance to visit Izu, we would like to stay with you again. Thank you very much.

I was able to relax and spend quality time with my grandchild. The service at the IMA Lounge after playing in the water was excellent. We were allowed to park at the entrance, and we were truly impressed by the courteous female and male staff who bowed until our car was out of sight. I would like to stay again. Thank you very much.

I stayed here last year to celebrate my birthday, loved it, and returned again this year for my birthday. This time, I truly appreciate your even more thoughtful hospitality. Thanks to you, I was able to relax wholeheartedly in my Room. This year’s concept was to take it slow at a Hotel. First, I enjoyed a Multiple Night Stay at a wonderful Hotel in Umekoji. Then I came here. Different in character, yet even better. It feels wonderfully calm. Perhaps it’s because you make the most of the location by the Kamo River and help us experience Kyoto so comfortably. In the midst of the bustle of Shijo-Kawaramachi, this is a space where you don’t feel any of that at all—remarkable. Your affiliated HIYORI Ocean Resort Okinawa is also one of my favorites—an exquisite Hotel that lets you truly feel the beauty of Onna Village. I’ve fallen for Soraniwa Terrace Kyoto as well! At this rate, I may end up coming back again for my birthday next year.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.