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I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

It was a truly wonderful Onsen. I enjoyed soaking many times, including the private Onsen. Even my painful neuralgia completely subsided, and I forgot about it. I also drank a bit too much delicious sake, so I think I’ll take a break from alcohol for a while. It was two blissful days. This is an Accommodation I would definitely love to visit again.

Last year, I stayed at Tatsumitei for the first time and was very satisfied. I had also been curious about the annex, so this year I stayed there. As before, both dinner and breakfast were served in a private dining room, and I thoroughly enjoyed the delicious cuisine. The Room had high ceilings and felt spacious and relaxing; from the window we could admire the greenery of the trees and views of the Saigawa River, while enjoying the sound of the flowing water as time passed peacefully. In the Japanese-style room, there was a raised floor chair provided, which made it comfortable to spend time there. The open-air bath could be used without worrying about time, allowing us to unwind completely. The casually arranged flowers throughout the building were soothing, and we also enjoyed various crafts and carefully selected lighting fixtures. Thank you to all of the staff for your courteous service. I would definitely like to stay again next time.

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.

Despite the difficult circumstances following the earthquake, all of the staff continued to provide high-quality service with warm smiles. Thank you very much. I also thoroughly enjoyed the bath while being moved by the beauty of the sunset and the sea. We truly appreciated the anniversary surprise as well. We would love to stay again.

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

I had a wonderful stay. I accidentally arrived at Glover Garden, so I called the Hotel and they kindly helped me. When I entered, they greeted me very politely: “Were you the one who called earlier? We’ve been waiting for you—you arrived sooner than we expected.” After that, every staff member continued to treat me with warm hospitality. That alone made me feel glad I chose this Hotel. In the lobby there are two counters—one open until 10:30 p.m. and another available all day—where you can enjoy as many drinks and snacks as you like. Since I arrived late, I do regret not getting there earlier so I could have tried more from the limited-time counter. The braised pork and chocolate were delicious; there was plenty of braised pork left, so if I hadn’t eaten too much at my dinner gathering, I could have finished it all… maybe next time. Still, the all-day counter was more than enough to enjoy. The lounge also has a great selection of books, so I stayed up a bit reading while enjoying tea and sweets from the all-day counter. It was such a relaxing time. Breakfast in a steamer basket was comforting and delicious as well—the yuzu miso was especially amazing. They also had loquat and mandarin drinks. I expected them to be sweet, but they tasted properly like tea with just a subtle hint of flavor. Personally (with my sweet tooth), the mandarin juice added to the all-day counter in the morning was particularly tasty. There is no Onsen (as expected), and while this is clear if you check in advance, toothbrushes are not provided for sustainability reasons. However, there’s a convenience store about 50 meters away from the Hotel, so it wasn’t inconvenient at all. I’ll definitely come again! Thank you very much for such a wonderful time.

From arrival to check-out, we received truly excellent service. We had a lot of luggage for our child, and all the staff kindly carried everything carefully to our Room—we are very grateful. Also, we were happy that you prepared delicious Orion for us. The Room was easy to use, and I loved the cute cups. We would love to come again next time! Thank you very much!

We stayed on Friday and Saturday, and we could see fireworks right from our Room, which really excited the kids. The Room was spacious, well cleaned, and spotless. The Hotel staff’s hospitality was excellent, and we definitely want to stay again the next time we visit Okinawa. The pool isn’t large, but it was clean, with an ocean view—perfect.

Everything—from the staff and rooms to the food—was perfectly balanced and very comfortable. The staff were friendly without being intrusive, and we had a wonderful time. It’s no exaggeration to say this was one of the best Hotels we’ve ever stayed at. Thank you very much.

This is a highly recommended glamping Accommodation. Many of the staff are young, and everyone provides outstanding hospitality. They also replied quickly to questions we sent by message before our stay, which made us feel reassured from the start. We visited in mid-July, and since the weather wasn’t great, the temperature didn’t get too high and we stayed comfortable. (On sunny, hot days, it may get a bit warm inside the tent. There is air conditioning, but it’s not very powerful.) Basically, everything you need is provided. (Coleman BBQ grill, charcoal, fire starters, tongs, fan, etc.) This time we stayed on a Plan that included dinner with late check-in. The meal came with beef, chicken, pork, and even game meat—honestly more than enough for a family of four with a teenage boy who eats a lot. Since we had a Multiple Night Stay (2 nights), they were flexible in helping us store what we couldn’t finish and even switching the next day’s meat to seafood as needed, which was wonderful. Both my spouse and I enjoy alcohol, so we really enjoyed the all-you-can-drink option. The selection was so good it almost felt unfair for an unlimited plan—and we were able to fully savor drinks unique to Hokkaido as well. They also had soft drinks like Hokkaido apple juice and milk (and it was delicious), which our teenage son definitely appreciated. There’s also a toaster so you can warm up bread you buy yourself, and coffee is available both hot and iced—truly attentive service throughout. You do need to leave the tent to use the bath and toilets, but neither felt crowded at all; everyone seemed considerate and kept things clean. It can feel slightly scary if you need to go to the toilet in the middle of the night (haha), but there are lights everywhere so it still feels safe. There is also a private sauna available for an additional fee; being able to relax there as a family of four may have been our best memory from this trip. Spending quiet time together while listening to the river was truly blissful. This is an Accommodation I’d love to stay at again if I have another chance—thank you very much!

I had business in Shibuya and chose this Hotel because it’s close to the station. I made a Reservation thinking I’d stay at a more upscale Hotel, and it was absolutely the right choice. The night view was wonderful, the Room temperature control was comfortable, and I opted for breakfast (Japanese style)—the rolled omelet and freshly cooked rice were excellent. Next time, I’d like to use the lounge.

This was our first stay. On the way into the Hotel, the sound of wind chimes felt wonderfully cool and soothing. The moment we stepped inside, a water terrace spread out before us, and my daughter and I couldn’t help exclaiming, “So beautiful!” We stayed in a Premium Room. It was very clean, and my daughter was thrilled with the ReFa hair dryer and shower (laugh). The in-room Onsen is fed directly from the source, so it felt amazing—I ended up soaking twice, morning and night. As it was to celebrate my birthday, you prepared a lovely towel-cake display and even gave me chocolates, which made this trip truly memorable. We booked a Plan with breakfast and dinner included; the dinner course was beautifully plated item by item, making it a feast for the eyes as well. We were also very satisfied that drinks were available freely. The champagne we had upon arrival in particular was incredibly delicious! This has become one of the Hotels we would definitely like to stay at again if we have the chance. Thank you for taking care of us for one night.

It was my first stay in a while, and it remains a wonderful Hotel. The approach leading straight from the public road to the main entrance is elegant and picturesque. Since it opened in 1935, the Facilities are not the latest, but that is exactly what gives it a unique charm. The staff’s service was also impeccable. For dinner, we enjoyed classic French cuisine rather than today’s modern fusion style—it was delicious. As is true of Unzen’s tourist areas in general, this historic destination is rich in nature, and I imagine maintaining both the Facilities and the gardens must be challenging for those in tourism. I’m sure there are many difficulties, but I truly hope you will continue to preserve this beautiful Hotel.

The large public bath opened at 5:00 a.m., so I was able to enjoy it comfortably on my own. The entire property was very clean. Having to tap the room key to access each floor made me feel safe.

There are convenience stores and restaurants nearby, and it’s close to the station—an excellent location.\nWe used it as our Accommodation for a summer sports tournament, so we were disappointed that the Room didn’t have a freezer compartment, which is why we rated it 4 stars.\nOther than that, everything was more than satisfactory.\nWe will definitely stay again.

A quiet setting, a clean Room with a great view, and above all, delicious meals made for a truly wonderful stay. I had the chance to speak with the owner at breakfast and could really feel the care and dedication they put into this place. They were such a lovely person, and I was truly glad I came. Thank you for a wonderful time!

The Onsen temperature was just right, and the Room was clean and well maintained, so we had a very comfortable stay. The view from the Room was also great. The meals were delicious, and thank you to the staff member who looked after us for being so kind to our children. We would like to stay again when we visit Awaji Island. Next time, we’d love to come in a different season.