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Despite being in the midst of Tenjin’s urban bustle, I was able to spend a serene time that felt like a different world. I was highly satisfied with everything from the hospitality and Facility to the amenities and dining. This stay reaffirmed for me the essential value of Hotel service: forgetting everyday life, relaxing, and recharging for tomorrow. In particular, the “perfectly balanced sense of distance” in the service throughout the Hotel and the pleasantly unpretentious atmosphere were truly comfortable. As one of Fukuoka’s premier luxury hotels, it isn’t an experience I can have often, but it left a lasting impression and is a Hotel I would love to stay at again someday.

Being right in the heart of Nakasu made me a bit nervous at first, but it wasn’t that noisy at night. There’s a convenience store downstairs, and the station is close by, so it was very convenient. They kindly changed my booking to the ladies’ floor, and the Room layout was functional and stress-free. I could stretch out comfortably in the large public bath and relax well. I’d like to stay again.

It was my first stay in a while. Last time, it was shortly after the opening. The Room was clean and comfortable. I think it would be nice if there were a cold bath in the large public bath.

Kyoto offers many different ways to enjoy your stay depending on the area you choose and the character of each Hotel. This was my first time staying at this Hotel, and it is in a very convenient location just a short distance from Shijo-Karasuma, which can be considered the center of downtown Kyoto. It’s only a few minutes’ walk from the station whether you arrive by Hankyu Railway or the subway. Nearby are places like Goodman Roaster Kyoto and Unzen, as well as many wonderful cafes and coffee shops that have opened over the past few years—just visiting them is enjoyable in itself. Ogaki Shoten (Main Store), with its large and unique selection of magazines and books, is also close by, and Daimaru is within walking distance. There are also grocery supermarkets such as Fresco and Moritaya right nearby, making this a great area for spending time as if you live in Kyoto. Since the Hotel opened in 2019, both the Facilities and Room interiors still feel new and were very comfortable. The Room I stayed in wasn’t particularly large, but the layout was well designed so it didn’t feel cramped. It had a comfortable bed and a fairly large sofa, and the bathroom had a spacious bathtub, which made my stay very relaxing. I stayed on the 4th floor this time, and the view from the window wasn’t great due to nearby apartment buildings; however, that’s common for Hotels in central Kyoto and can’t really be helped. With that in mind, I felt it might even be fine to choose a Room on a lower floor. Breakfast didn’t have an especially wide variety of items, but everything gave me the impression of being properly prepared. I especially liked the large-bean natto. The staff at both reception and breakfast were very polite yet friendly. Overall, I found this to be a very satisfying Hotel. I was impressed that they maintain this level of service at this price point. In Kyoto I usually make hotels around City Hall or west of the Imperial Palace my regular choices, but I would like to add this Hotel to that list as well. Thank you again—I look forward to staying here again.

Whenever I travel to Kobe on business, I always stay here. As a small suggestion to make the stay even more comfortable, I noticed a little dust in the elevator and near the bottom of the guest room door, so I would appreciate it if you could check these areas during cleaning. I am very satisfied with the staff’s polite service and responses, as well as the large public bath. I always enjoy a pleasant stay here. I would definitely like to stay here again on my next business trip to Kobe. Thank you for your continued support.

Thank you, Awakan, for your warm hospitality. My mother has loved traveling since long ago. We were poor when I was little, but she managed to take me to Awaji Island. I wanted her to be able to take her time and look out at that sea again. The weather wasn’t great, but as expected of a special room—we could relax on the spacious sofa and share many memories. The meals were generous, luxurious, and delicious. Most of the staff were international, but everyone was very kind and treated my mother in a wheelchair with gentle care and courtesy. With so many staff members, the place felt lively. It was heartwarming to see small children from other families greeting the staff in cute English, while what seemed like grandparents looked on happily. We also enjoyed the lovely view from the window of parents and children having fun fishing. I felt this is an Accommodation that families can enjoy no matter what stage of life they are in.

I stayed for two nights on a business trip. Since I arrived via Kagoshima Airport, it was very reassuring and easy to find—especially for someone unfamiliar with the area—that the Accommodation is in the same building as the airport bus stop. I stayed in a Room on the more affordable side facing the Central Exit, but I imagine Rooms on the opposite Sakurajima-view side would offer a wonderful view (you can also see it straight ahead from the 7th-floor lobby). What I liked most about the Room was the sink and bath area: it’s level with no step up from the Room, and there’s a spacious bathtub plus a washing area and shower—perfect for relieving work fatigue. The only thing that bothered me was that the door separating this area was unusually heavy; someone with less strength might struggle to open and close it. Also, having USB ports in addition to AC outlets for charging would be appreciated.

It was a wonderful Hotel with a beautiful garden. The garden has a pond and is truly lovely—well worth seeing. The Room was clean and comfortable. Breakfast offered a wide variety of options, and we enjoyed plenty. They also had Shizuoka’s local specialty, black hanpen. Parking was available in the adjacent lot as well, and it cost 1,500 yen.

The Hotel staff were very pleasant and helpful, which was great. However, in the large public bath, while some foreign guests were soaking in the tub, they left bath items and locker keys at the washing stations so others could not use them. When I tried to use one, they got out of the bath and told me—using a foreign language and gestures—that I was not allowed to use it. All of the washing stations were occupied by foreign guests for a long time, so several people besides me had to wait for quite a while. I stayed for two nights, and it was the same both days, which made going to the public bath stressful. The Hotel was clean overall—the Room was spotless and breakfast was delicious.

Family-friendly and comfortable for a pleasant stay. We keep coming back! Looking forward to staying again.

It was my first stay, but as soon as I arrived at the Hotel, the staff greeted me with “Welcome back.” They were so kind and attentive that it felt like being at home. The food and the Onsen were excellent—I’d love to visit again.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

This Hotel was mostly just a place to stay since sightseeing around Miyakojima was our main focus. In that sense, it offered excellent value for money. Breakfast had a wide variety of options and tasted great. We didn’t use it this time, but Shigira Onsen is within walking distance, and there are restaurants nearby, so I think the location is also excellent.

The building itself felt a bit dated, but it was clean and comfortable. The private bath was relaxing, and we also had the large public bath all to ourselves, which was great (haha). If I have the chance to visit Aomori again, I’d love to stay here again. Thank you very much for everything!

Staying at Kisshotei with my family this time was a very comfortable and enjoyable experience. The overall atmosphere of the hotel was relaxing, the room was clean and cozy, and the staff were all very kind. The meals and hot spring experience were excellent. My family had a wonderful stay, and it left us with great memories from this trip. The only downside was that the Wi-Fi and mobile signal were somewhat unstable, which made it a little inconvenient to use. If this can be improved in the future, the stay would be even more perfect. Overall, I highly recommend it. If I visit Yamanaka Onsen again, I would love to stay at Kisshotei again!

We were completely satisfied with the location, price, and service.

First, the front desk service was excellent. Even with automation, it still comes down to people. Good service makes you feel welcome. The Room was also comfortable. I was happy that Tenjin was nearby.

I stayed here along the line for a concert in Takaishi City. The location was convenient, check-in was straightforward, and the room was spacious—overall a very comfortable stay. As a personal note… the bathtub felt a bit shallow. Also, my name was entered incorrectly at check-in, but the front desk staff were very pleasant, so it didn’t leave me with a bad impression. If I have the chance, I’d like to stay again and make use of the on-site Facilities as well.

When I was looking for a Hotel in Hakata at the end of my Kyushu trip, I made a Reservation because it seemed to be in a convenient location. It turned out to be the right choice—the location is excellent and made it easy to get anywhere. Tenjin, Yakuin, and Nakasu are all within walking distance. There are also convenience stores, a supermarket, and drugstores nearby. The Room was more than spacious enough, with plenty of space for luggage such as suitcases. The double-sink vanity area was also very practical and easy to use. When I visit Hakata again, I would like to stay here again.

We stayed here for sightseeing in Osaka. As it is a new Hotel, it was very clean, well located, and conveniently close to the station. The Room was also well cleaned, and the staff were excellent. The price was reasonable, and we are considering making this our regular place to stay. We will use it again on our next trip to Osaka.