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I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

All staff were exceptionally kind and provided warm, heartfelt service. The French dinner was outstanding, from the presentation to every dish, and breakfast began with freshly baked croissants and freshly squeezed orange juice—both the Japanese set meal and the Western set meal were thoroughly satisfying. Conveniently located, this is a quiet, hidden-gem Hotel.

We were completely satisfied with the hospitality, cuisine, and Onsen at this Accommodation.

The Room is spacious! The toilet and bath are separate! Children’s amenities are provided, along with towels for Child Sharing Existing Bedding! Breakfast is available free of charge! The staff were very courteous! We were extremely satisfied, and our child said, “I want to stay here again!” Thank you very much!

The staff’s hospitality was outstanding. The Room was clean, and the bath was very relaxing. There were plenty of drinks and snacks provided, which was a nice touch. Breakfast was also delicious, especially the rice-based dishes.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

On a midsummer night, I arrived exhausted from the heat and work. As soon as I stepped into the new, refined entrance, it was cool, pleasantly scented, and calming—I felt relieved. After check-in, a staff member explained the Facility and amenities. Their gentle service was perfect for guests who just want to sleep. There were several types of bath salts available, and the basic skincare set was Sekkisei. When I entered the Room, I had a great view of the well-kept lawn in front of the station and passing trains through the window. Watching the nighttime scene from a clean, cool Room made me sleepy little by little. I was also happy to find Chill Out and chocolate in the fridge. The shower head was ReFa, and the hair dryer was Dyson. It was comfortable and I slept very well. A new, spotless Hotel where you can sleep comfortably in an urban setting. The staff were calm, gentle, and wonderful as well. I’ll definitely stay again.

I stayed for a total of two nights and was able to work comfortably. There was a desk and chair, and the chair was comfortable to sit in. From noon, there was a time when I could enjoy sweets, tea, coffee, and more, and from the evening there was a time when I could enjoy alcohol and snacks—making for a pleasant change of pace between work sessions.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

Spotlessly clean and excellent value for money. With the Plan including parking, I was able to check in with peace of mind. There’s nothing that can be done about it, but everything was perfect except for the squat-style toilet. Sorry—I’m not comfortable with squat toilets. In particular, the young woman at reception was very pleasant and incredibly soothing. I had a great check-in and check-out experience. Thank you so much!!

The lobby and front desk staff always greeted us and were very polite and kind. The complimentary drink service and amenities were excellent. Our Room was on the top floor, with views of Tokyo Skytree and Tokyo Tower in the distance from the window. This is a quiet Hotel where you can relax at ease. The smart TV was also great. Breakfast offered a wide variety, and the omelet was especially delicious. The parking staff were also helpful, making it easy to use the parking facilities. We will come again.

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

This was my first business trip to Aomori, and after reading Reviews, I chose to stay at Kaosenkaku. The view of Mutsu Bay from the Room was even more breathtaking than I imagined, and the sunset was truly soothing. At dinner, we enjoyed Nebuta Festival hand dances, folk songs, Tsugaru shamisen performances, and dancing—since we didn’t have time to go sightseeing, it made our stay feel like a full Aomori experience!! Next time, I’d love to visit again and take my time exploring as well. Thank you for a wonderful time.

The cuisine, Room, Onsen, and service were all excellent. It truly made us want to come back! At the end of our summer vacation, we made wonderful memories here and felt motivated to work hard again. We have stayed at other Accommodations in Ikaho several times, but Kogure is the best. Please continue your warm hospitality and bring comfort to many more guests.

This was our first stay on the Club Floor in two years, and thanks to your courteous and pleasant service from check-in onward, we had a very comfortable time. Maybe it’s Okinawa, maybe it’s The Terrace Hotels—either way, the juice in this lounge always tastes especially delicious. We also visited the newly introduced nightcap service, and it was wonderful to relax after dinner with coffee at Maroad. There were piano performances on both nights; each pianist arranged familiar tunes from Studio Ghibli and Disney that anyone can enjoy, and my wife and I had fun listening while guessing the song titles. A lounge staff member who assisted us two years ago even remembered us—just as my wife and I had hoped—and we truly enjoyed chatting together. This time we also used the gym and La Sima for the first time, and my wife was delighted, saying, “This was our most enjoyable stay at The Naha Terrace ever!” Thank you again to all of your staff. We look forward to seeing you again next year.

We had a truly relaxing stay. We had planned our sightseeing itinerary in advance, and when we shared it with the staff, they adjusted our breakfast time, arranged taxis, and even prepared our Room to match our schedule. Thanks to that, we could return to the Room between outings to take a bath and change clothes—making it feel like we were relaxing at home. The person who looked after us interacted with us at just the right distance—always attentive without being intrusive—and respected our time. They quietly observed what we needed and responded naturally, which made us realize what genuine hospitality really is. The meals were also outstanding. With every dish, we could feel the care and thought put into preparing it for the guest. Everything was delicious, and we finished every bite. The tableware was charming as well—each piece unique—and beautifully paired with the food. The Room was the perfect size for two of us. Since this trip focused on sightseeing, we chose a Room with a hinoki bath rather than an open-air bath, and it was wonderfully soothing. Drink refills and towel replacements were handled thoroughly, and they even prepared sweet potatoes as a late-night snack—we enjoyed them very much. The message that came with them also felt warm and thoughtful. We were impressed by all the small touches as well—the Shuttle Service to night kagura performances, plus cushions and shoe bags thoughtfully provided. After seeing the CDs and books in the Room, we decided that next time we’d like to stay not only for sightseeing but also to spend an entire day relaxing in the Accommodation. Thank you for providing such a comfortable space and time. It was truly a wonderful Accommodation—one that makes us want to return right away. That said… I hope it doesn’t become too hard to get a Reservation (laugh).

This was my first time staying here. The Hotel’s private beach was right in front of us, so we could start enjoying it from the morning. We stayed for two nights, and since we could make restaurant reservations and choose where to dine, we were able to relax and enjoy our meals. The food was delicious, and our child was very happy as well. The summer festival event was also wonderful. We even got to see the Awa Odori dance, and it made for a fantastic summer vacation. It was very convenient that there were places at the beach to rinse swimsuits and a spin dryer, but I think it would be even better if there were a route to the first-floor bath where you could rinse off sand from the beach or pool and enter directly in swimwear. If the drink selection at the evening family buffet included a few more options such as local sake, adults might be able to enjoy it even more.