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My first time on the Oga Peninsula. I was lucky to find such a wonderful Accommodation, and it made my summer memories even more special. I was completely satisfied with everything—the Room, the view, the meals, and the Onsen—but the quality of the Onsen water was especially outstanding. My partner tends to get facial redness from inflammation, and in summer it gets worse, possibly due to UV exposure. After soaking in the Onsen, the redness eased significantly, which made them very happy—they kept using the bath in our Room and even soaked their face repeatedly. If I could add just one request: my partner loves ice cream and tends to prefer Accommodations that offer it as a way to cool down after an Onsen bath. We would have been happy if there had been a small selection of ice cream available in the lounge. Next time, I’d like to visit in a different season.

We truly felt your wonderful service and hospitality throughout our stay. The location, the meals, the baths, and all of the staff were genuinely excellent. You even prepared kaiseki cuisine for our 9-year-old son and accommodated a change to our breakfast time. Both the dinner kaiseki and breakfast were absolutely delicious, and it was clear how much care and effort went into them.

I hadn’t visited Arima Onsen for quite some time since the COVID-19 pandemic, but if I was going to return after so long, I wanted an exceptional place for both cuisine and Onsen—so I decided to splurge on this Accommodation. I had known the name Kinzan for years, but everything was far beyond my expectations, and my mother was absolutely delighted as well. This time we fully enjoyed the live conger eel kaiseki along with the Onsen, and if possible, we’d love to visit again during crab season.

We visited for a family trip to celebrate our daughter’s marriage. As it was formerly an art museum, we were overwhelmed by the meticulously designed building by Tadao Ando and the many artworks displayed throughout the property. The Room was extremely comfortable, and the pool we had been looking forward to was wonderful—we were able to fully enjoy this extraordinary space. We expected Western cuisine, but instead were delighted by beautifully refined Japanese dishes. The drink pairings matched to each course were perfect, and every dish moved us. The congratulatory wedding cake we had ordered was also truly delicious and became a wonderful keepsake. We sincerely appreciate the warm hospitality of all the staff. This is a superb Hotel where architecture, art, and food are all in harmony, and we would love to stay again.

We stayed here to celebrate a proposal—one of life’s most important milestones. What impressed us most during our stay was the thoughtful attention from everyone, especially the person in charge. For the surprise proposal, they handled everything flexibly to match the situation, including preparing and handing over the cake and bouquet, which allowed me to feel at ease on the day. Thanks to that support, it became an unforgettable, truly wonderful time. Every dish was genuinely delicious, and the explanations were perfectly paced—not too long or too short—so we could enjoy not only the flavors but also the dining experience itself. The atmosphere inside the Accommodation and the views were also outstanding, and we were able to relax from the heart. Above all, we were so happy that their desire to make our stay memorable came through in every interaction. Thanks to them, both my partner and I naturally found ourselves saying, “Let’s definitely come back for anniversaries,” and it became two irreplaceable days for us. I am truly grateful that we could welcome such an important moment of our lives at this Accommodation. This is a wonderful Accommodation I can confidently recommend to anyone who wants to spend special time with someone important—whether for a proposal or a wedding anniversary. Next time we visit, I hope we can return as husband and wife.

We stayed here to celebrate my father’s 90th birthday. Thank you for celebrating with us, and for accommodating us even before check-in. The view from the Room was filled with beautiful fresh greenery, and my father was delighted. We were also able to relax in the private Onsen. Every meal was outstanding and satisfied both our eyes and our taste buds. The staff’s service was attentive, and we had a very pleasant stay. It was perfect—10/10.

Having visited Yoko no Kaze before, we stayed here this year. Our family has grown, and our daughter-in-law joined us as well. They kindly prepared Rooms next to each other for us. At Kumoba Terrace, we took our time enjoying alcohol and fresh juice, and the lit bonfire and birch forest were truly soothing. In the spacious, clean Room, we relaxed in the Onsen brought from Ueda City. The cuisine was outstanding—seasonal and beautifully presented. We enjoyed everything from the scallop takikomi rice to dessert, though the portions were a bit large for me. As it was our daughter-in-law’s birthday month, we requested a surprise message plate. She was very happy, which made us glad as well. Thanks to the thoughtful staff, we were able to add another precious family memory. Thank you very much.

On my first trip to Hiroshima, I stayed here first. The Room was clean, spacious, stylish, and very comfortable. All the food and drinks were delicious, and the staff were warm and welcoming, which made for a wonderful trip. I would definitely like to stay at this Accommodation again.

We stayed in a Room with an open-air bath, and it was excellent—the amenities were well stocked and the Room was clean and comfortable. Both dinner and breakfast were luxurious and delicious. The service was also very polite and attentive. This is a Ryokan we would definitely recommend.

Thank you very much for having us. This is a wonderful Accommodation where you can enjoy both the gold and silver Onsen. Not only are the baths spacious, they are also kept impeccably clean, making for a truly relaxing and restorative stay. The Shuttle Service staff were excellent, and all of the team provided outstanding hospitality. The in-Room dining was also delicious—there is nothing to fault. When we visit Arima Onsen again, we will definitely stay here. Thank you for the best hospitality.

This was my first stay here. I had no idea there was such a wonderful Onsen Ryokan less than an hour from home. The service was excellent, and we truly enjoyed the delicious meals. In particular, the steamed dish with spiny lobster, abalone, and beef was outstanding. The bath in the Room was also wonderful, and I also used the day-use Onsen. After dinner, we relaxed in the Room watching Netflix and YouTube, and the late-night snack was delicious as well. If I had to mention one request, it would be that breakfast starts a little late. As I’ve gotten older I wake up early, so I’d appreciate it if breakfast could start sometime after 7:00 a.m. That said... what disappointed me happened after breakfast. My one real hobby is watching Major League Baseball. These days, the only TV program I watch is MLB on BS channels. Since check-out is at 11:00 a.m., I thought I’d be able to relax at the Ryokan and enjoy baseball until then, so I didn’t record it at home before coming. However... when I tried to watch on the big screen by pressing the BS button, there was no BS broadcast available. I was honestly surprised—I assumed BS channels would be standard at any Ryokan (that assumption is on me). I don’t mind if Netflix isn’t available; but at minimum, I would like BS channels to be accessible. So overall it would have been perfect except for this point, but for Facility/equipment and overall satisfaction I rated it 4 stars.

The Room was clean, the breakfast was delicious, and the large public bath was great. However, since there was only one elevator, it got very crowded during peak check-in and check-out times, and we sometimes had to wait quite a while, which was a bit inconvenient. Also, the hallway was hot—I wish there had been air conditioning in the corridors as well. Still, considering the value for money, it’s an excellent Hotel! I’d love to stay here again when I visit Imabari.

We stayed in the annex. As a Premium Suite, it is spacious and comes with a private garden. The amenities and towels are well stocked. There are three TVs. The Room bath includes both an open-air bath with free-flowing hot spring water straight from the source and an indoor bath. The toilet is quite small, which feels like a design flaw. Meals are served in a separate building. This is also a newer building and is excellent. They put great effort into the food, with many dishes, and we were very satisfied. There are also baths in the main building as well as in the new separate building, but the in-Room open-air bath with free-flowing hot spring water was exceptionally good. It was worth more than the price.

This was my second visit since coming in May. My dog (my beloved “daughter”) was thrilled. It was about 5°C cooler than down below, but the late-summer heat was still intense, and it felt hot in the sun. My dog ran around the nature-filled dog run and had a great time. Because it was a weekday after the Obon holidays, it wasn’t crowded, so we could relax and enjoy ourselves. The building was clean, and the Room was also very clean. The large public bath felt like we had it to ourselves, so we could unwind and fully enjoy it. (We went twice.) The food was delicious as well. Since it’s close to home, it’s easy to plan travel time both ways, and for me this Facility has an ideal location. I’d love to take another overnight trip with my dog. All of the staff were friendly and made us feel welcome. Thank you very much.

Check-in was busy, but they handled the procedure at a table in the lobby instead of at the counter, so it was smooth and I didn’t have to wait, which made me very happy. The post-bath relaxation area has tatami flooring and a wonderful view overlooking the castle. The black soybean tea and muscat juice there are delicious—it's my favorite soothing space. Breakfast is always prepared with care, with a wide variety of options, all very tasty. I also really appreciate the Shuttle Service to the station in the heat. This is an Accommodation that makes me want to come back again.

This is a traditional Onsen Ryokan, but it is very well maintained and spotlessly clean, so we had a very comfortable stay. Both dinner and breakfast were delicious. The male staff member at the dining area was very kind and gave us detailed information about the sightseeing spot we planned to visit the next day, including how to get there, walking time, and parking. We would love to stay here again!!

We stayed for one night on a family trip. We chose this Hotel as a base for sightseeing in Hiroshima City and Miyajima, and it was so comfortable that we found ourselves wishing we could spend more time relaxing at the Hotel. What we especially appreciated was the complimentary drink service. Being able to unwind with a drink after returning from sightseeing was truly relaxing and made our trip even more enjoyable. The Onsen was also clean and spacious, and it helped us fully recover from the day’s fatigue. The breakfast buffet exceeded our expectations—not only was there a great variety, but each dish was delicious, and our whole family was very satisfied. Starting the day feeling a bit indulgent is something we’ll remember. All of the staff were kind, warm, and attentive, which made our stay very pleasant. This is a Hotel we would highly recommend not only to those planning to visit Miyajima, but also to anyone who wants to enjoy some downtime at the Hotel as well. We would definitely like to stay here again when we visit Hiroshima next time. (I enjoyed my stay so much that I completely forgot to take photos!)

The Room was spacious and very clean. We were told the Room only had a shower, so we chose a Room with an open-air bath, but it was disappointing that it wasn’t an Onsen. The large public bath was neither too hot nor too lukewarm—just the right temperature for me—so I could relax and enjoy it. It was a bit disappointing that the trees around the open-air bath were so thick that we couldn’t see the stars or the moon. All of the dishes were delicious, and my elderly mother was very happy as well. We had requested sea bream chazuke, but they also served us the original course’s burdock takikomi rice, and everything was delicious. The strawberry yokan for dessert had a wonderful sweet-and-tart flavor—I liked it so much I wanted to buy some to take home! Thank you for the wonderful meal.

Thank you very much for having us during our stay. The food was delicious, and we enjoyed our meals comfortably on a floor with a wonderful view. In particular, the handwritten message and lovely illustrations at breakfast were very soothing, and we truly felt the staff’s kindness. Thank you. Thank you as well for the Shuttle Service the following day. If there is a regular shuttle to the station, we would appreciate being able to use it on our return trip as well.

I originally chose to stay at Yunoyama Onsen because I wanted to relax in the Onsen. The Onsen was wonderfully soothing, and I enjoyed it many times, but to be honest, the meals were even better than expected—exceptionally delicious, with thoughtful touches in each ingredient—so I was just as satisfied, if not more so, than with the Onsen. The welcome drink and shiratama sweets, as well as the sweets café after dinner, were not the kind of “just for show” desserts you often find; they were genuinely delicious sweets, which was another highlight. Since it was summer vacation there were many families with children, and seeing them enjoy the festival games brought back memories of letting my own child play at a similar festival at Ogoto Onsen years ago. The Room was clean, and above all, the hospitality of all the staff was outstanding. I was especially impressed by how hard one international staff member working as a trainee was trying. I would definitely like to stay again—thank you very much.