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Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

We stayed with four friends and were extremely satisfied! The entire Accommodation was very clean, and the Facilities—sauna, jacuzzi, and BBQ setup—were well equipped, so we could enjoy ourselves at the villa all day. The beach is also within walking distance, making a morning stroll feel great and letting us fully enjoy a refreshing getaway. The kitchenware and amenities were well stocked, so we had no inconveniences. We’d definitely like to stay here again when we visit Kujukuri!

Thank you very much for the Shuttle Service from the airport. I’m not familiar with the area and can’t drive, so it was a huge help. The Room had a calm, relaxing atmosphere, and the large sofa made it easy to unwind while enjoying the view. The meals were beautifully presented on lovely tableware, and they were served in perfect timing to match our pace—thank you so much. As expected of Otsuka Pharmaceutical, the hospitality was truly outstanding. I personally love Oronamin C and Fibe-Mini, so I was delighted by the complimentary drinks in the refrigerator. The Otsuka Pharmaceutical toner and serum provided in the bath felt wonderful to use, and I’m considering purchasing them. This is a truly wonderful Accommodation that I would love to visit again.

I visited “PGM Okinawa Resort,” which just had its grand opening in July 2026! It has a refined, high-end atmosphere that Halekulani lovers will adore—the sophisticated design and overall vibe feel very similar. Since it has only just opened, there were still few guests and nothing felt crowded anywhere, so it was a lucky stay for me and I was truly satisfied. The Facility and service were genuinely outstanding, so I’m posting this Review to show my support! Room & Amenities The amenities are all L’OCCITANE, and the lovely scent is incredibly soothing. I also appreciated that the in-Room drinks were complimentary. Dining (Breakfast) A huge variety, including Japanese, Western, and Okinawan dishes—absolutely satisfying! As it’s newly opened, we were smoothly seated with no waiting time no matter when we went. *For a Multiple Night Stay, breakfast is held at the same venue on the second day as well, so it would be even better if guests could choose between venues. Service & Hospitality The staff’s service was truly excellent and full of hospitality. They took tons of photos for us—almost to an impressive extent—so we came home with lots of great memories (lol). Outdoor & Indoor Pools Outdoor pool: Located next to the golf course, offering lush greenery and an open feel that’s different from a seaside pool—fantastic! You can also use the covered poolside gazebo for free. Indoor pool: Spacious, with three kids’ slides—great for families. Sauna Options: Three types—a sauna with löyly (steam), an aroma sauna, and a cooling Snow sauna. Snow sauna: It was my first time experiencing snow falling from the ceiling in a sauna—I was amazed! It felt incredible on my heated body. One thing to note Because everything is such high quality overall, the only disappointment was that there isn’t a large public bath where you can soak up to your shoulders. Overall, this resort exceeded expectations in hospitality, Facility quality/specs, and comfort. I wholeheartedly recommend it to anyone who loves refined spaces like Halekulani or wants to enjoy Okinawa in true luxury!

The Room size, facilities and amenities, cleanliness, and the breathtaking ocean view are all flawless. I think it offers far better value for money than staying at a nearby Resort Hotel. However, you may be a bit confused if you arrive expecting a typical Hotel. There is no front desk or management office; instead, it’s an Airbnb-style setup where you enter the PIN sent to you after completing pre-registration. In my case, the registration email ended up in my spam folder, so I didn’t know what to do on site and only figured it out after calling the emergency contact number. I tried to upload the required ID documents for verification, but the connection was poor and it was difficult; in the end, I had to get the PIN by phone in quite a rush. If you complete pre-registration in advance, check-in should be smooth, and from the second stay onward there likely won’t be any issues—but it would be helpful if IKYU clearly noted these differences from a standard Hotel in the Facility description as well. Please also note that there is no elevator. In addition, the entrance floor is made of stepping stones with water around them. It may look stylish, but if you drop your phone or anything similar it’s game over, and it’s inconvenient when carrying heavy luggage—so there seems to be room for improvement.

We planned a three-night trip to Nara. The first two nights were at a Hotel near Nara Station, so for the final night we chose this place a little farther out—especially because it offered the rare experience of staying in a soy sauce brewery. It far exceeded our expectations. Right after arriving, we joined the soy sauce pressing experience and were immediately captivated by the owner’s talk. I was truly impressed by the story of how he revived soy sauce making from scratch after his grandfather had been forced to stop after the war. Dinner dishes made with this deeply meaningful soy sauce highlighted mostly home-grown vegetables and let each ingredient shine—everything was exceptional. Even dessert (I think it was crème brûlée?) used soy sauce, and it was genuinely delicious. The Hatsuse Room was also a comfortable, calming space where we could rest well. Not having a TV was actually great. The wooden bath was wonderful too. Breakfast—rice with raw egg, an egg with a white yolk (?), and fresh fried tofu with soy sauce—was simple but the best kind of feast. The staff kindly answered even my husband’s rather unreasonable (laughing) questions, and I admired their sincere hospitality. Visiting in midsummer was lovely, but next time I’d like to return to this Accommodation in another season.

I chose “Garrya Nijo Castle Kyoto by Banyan Tree” as my Accommodation when visiting the Gion Matsuri (Saki Matsuri). I live in Nishinomiya, so it’s close enough for a day trip, but since it was the Gion Festival, I decided to stay overnight. After considering several options, I finally chose Garrya, which I’d been curious about for some time. I checked in in the evening, and as soon as I passed through the entrance and reached the lobby, I was breathless at the beautiful green garden framed by the large windows. I was even more moved by how the trees were reflected on the large stone table—it felt almost like being in an art museum. The calm atmosphere instantly eased my fatigue, and I truly felt glad I had chosen this place. My Room was on the third floor—Room 305 (Nijo Castle View Twin). The reflection of greenery even appeared above the window, creating an unexpectedly spacious feel that really impressed me. The use of stone flooring also gave it a wonderfully solid, luxurious presence. The raised area featured black tatami mats—something we Japanese guests especially appreciate. From the furniture and cushions to the bedding, every detail felt carefully considered, and I was completely satisfied. For breakfast, I chose their “Wellbeing” concept option—it was genuinely delicious and deeply impressive. The staff were flawless as well. Although it may seem like a high-end property at first glance, there were many younger staff members too, and their warm hospitality made me want to chat with them naturally. You’re sure to have a wonderful stay here.

This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

The Accommodation, the staff, the meals, and the Onsen were all outstanding. The meat and eggs in particular were unforgettable. If I visit Yufuin again, I will definitely stay here!

This is our second stay. We felt so comfortable last time, the meals were delicious, and we slept well, so my husband and I came back. The seasonal dishes are amazing too! Once again, we were able to relax and unwind. We also really enjoyed the simmered potatoes made by your grandfather—they were delicious. We’d love to visit again during the colder season!

This was our third stay. Everything was outstanding! Not only the meals, but every wine you recommended was delicious. Even though I don’t usually drink, I was so happy to enjoy so many wonderful wines on this trip. Because of the typhoon, we couldn’t come on our preferred dates and had to reschedule, but you handled it very smoothly and we truly appreciate it. All of the staff were genuinely kind and were also very considerate to our child. KuuRa Beach was also beautiful and lovely. We look forward to staying with you again.

The guest room was very clean, and we were able to relax and fully enjoy the semi-open-air bath. We also made a Reservation for the sake pairing Plan, and they suggested many types of sake that matched our preferences, which made it a wonderful experience. The food was delicious as well—this is an Accommodation we would love to visit again! All of the staff were kind, making this trip truly unforgettable. Thank you very much.

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

It was my first time back in Yufuin in about 40 years. It has now become a famous Onsen destination visited by many people, and since this Accommodation is located in an area popular with tourists, I was a little worried it might be noisy. However, once I stepped inside, a calm space opened up that made me forget the bustle outside. This time we stayed in a Room with an open-air bath. Perhaps because the building is relatively new, everything—including the shower room—was kept very clean and well maintained, and we were able to relax comfortably throughout our stay. The meals were also very carefully prepared, with an ideal portion size and excellent quality that even we, as an elderly couple, could fully enjoy. The staff kindly helped us choose drinks as well, and we enjoyed their recommended delicious sake. The location is outstanding too—right across from Snoopy Town and just a short walk to Lake Kinrin. We were fortunate to find such a wonderful Accommodation on our long-awaited return to Yufuin. It has become one of our favorite places to stay, and we would love to return again when we visit Yufuin. Thank you very much.

With easy access from Junglia and wanting to stay on Kouri Island, I made a Reservation here. It was very convenient—less than a 30-minute drive from Junglia! On the way, seeing the view from Kouri Bridge again after a long time really got me excited! When I arrived at the Hotel and headed to the entrance, a staff member came out to greet me and carried my luggage for me. Since I checked in much earlier than planned, I asked if it would be possible to make a dinner Reservation, and they kindly accommodated me (it may have been the last available seat). Just like the Reviews said, the food here was outstanding! For dinner, I ordered beef sirloin steak, hamburger steak, garlic shrimp, and other Okinawan dishes. Every dish was carefully prepared with great seasoning—truly impressive. Breakfast included freshly baked bread, a salad plate, soup, and coffee; both the portion size and taste were completely satisfying. The Room was exactly as shown in the photos—stylish and clean with a white-and-blue theme—and it was very comfortable. Personally, I really appreciated having a vanity separate from the sink area; it was very convenient to use. I’d love to stay here again when I visit Kouri Island next time!

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

We stayed as a family of three. We were extremely satisfied with every aspect of our stay—the atmosphere of the Facility and the attentive service from the staff. The French course featuring duck, which we had requested in advance, was carefully prepared dish by dish. Not only was it delicious, but the presentation and ingredient pairings were outstanding—truly showcasing the chef’s talent. Recently, we often choose “Sakagura,” and in any case it is wonderfully quiet. The entire building has a calm presence, allowing us to relax and enjoy unhurried time away from everyday life. As always, all staff members were kind and courteous. Their thoughtful attention to detail could be felt throughout our stay, and we were comfortable from start to finish. Once again, we felt this is a truly wonderful Accommodation where the cuisine, Facility, and service are all in perfect harmony. Thank you very much.

While Accommodations with Onsen and breakfast and dinner included are wonderful, we were hoping for a stay that felt more like living locally. We stayed as a couple, and the simple layout—kitchen, dining area, bedroom, toilet, and shower—was impressive and made for a very comfortable stay. The owner’s mural was gentle and blended beautifully with the interior, creating a lovely atmosphere. We were told that in winter all rooms have underfloor heating so you can stay comfortable even in short sleeves, so we’d love to visit again in another season. There’s an OGINO supermarket nearby as well as a butcher shop; we enjoyed basashi and relaxed with Yamanashi wine (the kitchen knife wasn’t very sharp, but honestly it felt safer that way). Partway through our stay, the owner stopped by to check on us and shared stories about life at Lake Yamanaka—more than anything else, that became our favorite memory and made us feel at ease. It was a truly wonderful stay. Thank you very much.

We enjoyed the pool for over two hours, and it was a very satisfying stay for our children. The Room had a calm interior, and we were able to relax. The all-inclusive drinks and light snacks were delicious, and this has become one of our favorite Accommodations. We would love to come back again.