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This is a first-class Hotel. The staff are all exceptionally attentive. In the Room, you can relax at your leisure while enjoying ocean views. We chose the Japanese meal option, and as expected, an elaborate spread that’s more than you can finish is served—so skip snacks and arrive hungry.

My spouse and I stayed for one night. It would have been even better if our Room had a sofa, but the bath was indoors and an Onsen, already filled for us. The staff member who guided us also provided a thorough and helpful explanation. The meals were wonderful both dinner and breakfast, and we truly felt pampered. Since we dined in a private room, we couldn’t eat while looking out at the sea, which was the only disappointment. We have stayed at many Hotels, but this had the best food of all. We happened to visit Shimonoseki this time and found this Hotel by chance, but next time we will travel specifically to stay here.

From the moment we were picked up, the hospitality had already begun. We were completely satisfied with everything—from the guidance along the way to the warm welcome after arrival. Of course, we also enjoyed delicious meals. In the morning, we woke up to a ship’s whistle. The ever-changing view of the tides was truly soothing. We would love to visit again in another season.

The Room was clean, the breakfast was delicious, and the large public bath was great. However, since there was only one elevator, it got very crowded during peak check-in and check-out times, and we sometimes had to wait quite a while, which was a bit inconvenient. Also, the hallway was hot—I wish there had been air conditioning in the corridors as well. Still, considering the value for money, it’s an excellent Hotel! I’d love to stay here again when I visit Imabari.

The meals, Facility, amenities, and the staff’s service were all truly wonderful. On both Day 1 and Day 2, we could enter and exit SeaWorld freely, and we were grateful to also receive a ¥3,000 shopping voucher as part of the 60-day advance booking benefit. We would definitely love to visit again.

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time or place—we always received accurate and courteous assistance. What made us happiest was celebrating my husband’s 70th birthday at the restaurant. As a complimentary service, they provided sea bream with celebratory red rice and a dish accompanied by sake. They also dressed my husband in a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant staff’s thoughtful hospitality. The food was excellent, especially the fresh seafood. The Awa Odori event was also very enjoyable. Thanks to everyone at the Hotel and restaurant, it was an unforgettable trip, and we are truly grateful.

This was my first stay since the renovation. Both the Room and the bath were wonderful, and I was able to relax in peace. At dinner, the buffet had plenty of fish and everything was delicious. What impressed me most was that it was OK to take desserts back to the Room. I’ve been to many buffets, but this was a first for me. I didn’t use it because I was already full, though.

My parents in their 70s stayed here. It was their first time in Kamikochi, and they were truly delighted to have received the best hospitality. They said you prepared a wonderful Room and meals for them. If we have the opportunity, we would love to stay with you again.\nWe were able to make wonderful memories. Thank you very much.

Everything went smoothly throughout our stay. A beautiful universal-access room with a shower booth in this location is truly a rare find! The staff were very attentive both at the front desk and on the 30th floor, and all of the dining options were delicious—I was already thinking about how I’d spend my time on my next visit. Thank you very much.

Before the renovation, I stayed about three times in “Kumo” on the 4th floor. This time, I enjoyed a Multiple Night Stay in “Ten.” The Room was spacious and comfortable. I loved the Japanese-style atmosphere with Ryukyu tatami and shoji screens. The Onsen had a silky feel, and the temperature was just right. Both the Japanese cuisine and my first teppanyaki experience were excellent. I was truly able to relax and unwind. Thank you very much to all the staff. One thing I would like improved is the shower water pressure in the bathroom—it was a bit too weak. I have made a Reservation for a three-night stay next year as well. Thank you in advance for your continued hospitality.

I stayed overnight in Shimonoseki and was looking for an Accommodation where I could truly look forward to the meals. Since there was a Plan that included both fugu and beef, I made a Reservation right away. The building is a long-established culinary Ryokan with a sense of history, and I heard that locals use it for weddings and funerals as well as to enjoy seasonal fish dishes. The fugu was served as tessa (a Kansai term), with thick slices and an exceptional sweetness. The Miyazaki beef was also tender, and the combination was easy to enjoy. The dishes may look simple at first glance, but each one is carefully crafted—far beyond anything an amateur can judge. The staff were polite yet relaxed, offering thoughtful, unobtrusive service that made my stay very comfortable. That said, I wouldn’t recommend it to travelers whose main priority is the Facility. As a long-established Ryokan, the building clearly shows its age in a good way, and you can tell it has been carefully maintained. This was my first stay here, but I would definitely like to return the next time I visit Shimonoseki. Thank you very much.

We stayed with two adults and two dogs. On the way there, our navigation system guided us on a detour and we arrived via a very narrow road, but after the staff explained the route, we found that if you exit onto the road right in front, you’re immediately on a main road and it’s very close to the Awaji Interchange—an excellent location. Our dogs had a great time running around both in the shared dog run Room and in the run. The complimentary drinks at the shared run were much appreciated. For dinner at Genpei, the anago (conger eel) hot pot and sashimi were outstanding, with generous portions—absolutely delicious (lol). In summer, most vacation rentals have lots of insects, but there were very few this time, which was great. Proper insect control measures are clearly in place. The staff were also wonderful and kindly helped us throughout—thank you very much. We’ll definitely come back again.

The Seto Ohashi Bridge looked beautiful from both the Room and the scenic open-air bath, and the view was amazing! The meals weren’t served on large shared platters; each dish came in its own small bowl, all carefully prepared and truly delicious. We made a Reservation because we were looking for an all-inclusive Accommodation, and everything—the food, drinks, baths, service, and views—was outstanding. We would love to come again with our family.

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

No matter when you stay, the thorough cleaning makes it a comfortable place to spend time. The kitchen is fully equipped, so you won’t have any trouble, and BBQ tools are also provided. When we met the staff at the gate at checkout, they kindly saw us off, and we felt great until the very end—we’d love to stay again!

The view of the Akashi Kaikyo Bridge from the Room was breathtaking. The food was delicious, and we were able to relax in the luxurious large public bath. I wanted to have tea at the cafe, but unfortunately it was full, so I took a cake to go and enjoyed it in my Room. It was very tasty. There were various sightseeing spots nearby, and we enjoyed a pleasant walk around the area. We learned that a ferry departing Osaka around 9:00 p.m. passes right under the Akashi Kaikyo Bridge, so we watched it from our Room. Recently, we traveled all the way to Moji on that ferry. When passing through the Akashi Kaikyo Bridge, we could see the lights of Maiko Villa and it made us feel happy. We would love to visit again.

The building is beautifully maintained, and I was truly moved by its smart design that still feels warm with natural wood. The food was excellent, and we really enjoyed having plenty of both fish and meat. The Hotel staff were always smiling, and it was a pleasure communicating with them. I came for lunch five years ago and had been dreaming of staying here ever since—my wish finally came true. Thank you so much; I’d love to come back again!

As this is a historic, traditional Accommodation, there were a few aspects of the building that stood out, but the meals, Onsen, and location were excellent, and we were more than satisfied with our Multiple Night Stay. Many of the staff were from overseas, but everyone worked very hard and left a great impression. In particular, the gentleman who assisted us at the front desk spoke fluent Japanese and had a wonderful smile—good! We travel three to four times a year as a hobby, and this became a truly memorable trip. PS. After we left the Accommodation and started driving, you found something we had forgotten and kindly called my mobile phone—thank you so much for your help.

I had an important engagement and stopped by your city for the first time in four years on my way back from a business trip, and stayed one night. Because I felt more wear and tear than expected at the flagship Hotel where I stayed on my previous visit, I was looking for another option in the convenient city center when I found this Hotel. It is close to the station, with easy access to limousine buses, local buses, and taxis, so I hardly felt any of the transportation inconvenience that can be common in regional cities. As it is newly opened, the Room was clean, and the view from my Room—overlooking the islands of the Seto Inland Sea and all of Imabari—was wonderful. (It would have been even better if the windows were a bit larger.) Breakfast offered a relatively wide selection and tasted good as well, and I also really appreciated the complimentary welcome drink upon arrival on a hot day. The large public bath was spacious and clean, and being able to gaze at the night view through a large, beautiful window helped me unwind from the day’s fatigue and feel refreshed. It’s great that Imabari now has such a good Hotel. One point to note—not as something good or bad—is that there seem to be many international guests. I work in an international field so it didn’t bother me at all, but some people may feel unsettled seeing many overseas visitors in places like the lobby or large public bath in a regional city like Imabari. That said, during my stay there were no guests with poor manners.

This was my first visit to Kamikochi and my first stay overnight. The location is excellent—just 30 seconds from Kappa Bridge—and the building is very clean throughout. The dinner and breakfast buffet offered a wide variety of options, and we were very satisfied. Neither my companion nor I drink alcohol, but there was a great selection of non-alcoholic drinks as well as craft beer. We toasted with a Shine Muscat sparkling drink. There is no TV in the Room, which encouraged us to go to bed early and fully enjoy our stay surrounded by nature. If the weather is good, you can also enjoy the starry sky.