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The staff were wonderful, and the Room was spotless with a great atmosphere. If I had to mention one thing, the bath is so large that the water cools down quickly, but there is no reheating function... Also, since we ended up with quite a bit of trash, it would be helpful if spare trash bags were provided. We stayed with five family members and one dog, and there was plenty of space. We would love to stay again.

We were very satisfied again—thank you for taking such great care of us. This time, five friends made a Reservation for two Rooms, and when we asked to change it to 2 guests and 3 guests plus 2 infants, you kindly accommodated the change without hesitation. All of the staff were very friendly. There is also a large public bath, the Rooms are clean, and even with two meals included it is very affordable. On weekdays we received a ¥1,000 coupon per person, and we always stop by Iori on the 1st floor for parfaits before heading home. It can also be used for beer at dinner, which is a great deal. The rooftop terrace was also very pleasant. The location is one stop from JR Kyoto Station, and there is also a Keihan bus from the Hotel. If you get a ticket at the front desk, you can ride to in front of The Thousand Hotel near Kyoto Station for ¥100, which is very convenient. We will definitely stay again. Thank you very much.

They highly recommended this Accommodation to friends and family, saying they were completely satisfied because everything—from the pool and other Facilities to all the equipment and supplies—was fully provided. They were delighted with the complimentary drinks and the cute amenities. They thanked us, saying they enjoyed it so much that they didn’t want to leave after seeing a beautiful sunrise. I’m also looking forward to my first stay in Building B later this month.

I stayed at this Hotel for the first time in June 2026. I arrived by private car, but this Hotel does not have its own parking lot. You will need to use a partnered parking lot. A parking discount voucher is provided at check-in. I chose the “Superior Twin / Twin with Two Semi-Double Beds (30 m²).” The Room was a corner Room. There is a hallway between the entrance door and the bedroom area, which made it very convenient to use. The beds were comfortable and I had no issues sleeping. Guests can freely use the “Premier Lounge” on the 5th floor from 12:00 to 23:00. Coffee, tea, soft drinks, and soft-serve ice cream are available free of charge, so you can relax whenever you like. One thing to note is checkout. Around 9:00 a.m., the elevators were crowded, and it took extra time because they were already full by the time they reached some floors. If you are catching a bullet train or similar transportation, please allow extra time.

Breakfast was excellent. There were also Miyagi specialties, which we enjoyed. The Room was easy to use, and we would like to make this our regular Accommodation.

I’m a repeat guest in Sendai. With direct access to the station and luggage storage available, it’s truly convenient, and the Facility is excellent. I usually stay in a wide single, but this time I was able to make a Reservation for a Superior Double (it’s often hard to find availability). It was a bit more spacious, a corner Room with a sofa, and the bathroom, sink area, and toilet were completely separate. The bath also had a jet tub, making it very comfortable. Since I often stay on weekends, Rooms are rarely available, but if I can make another Reservation next time, I’d love to stay in this Room again.

This was my first stay at an all-inclusive Accommodation, and I was truly able to relax both in time and in mind. It was wonderful to enjoy views of the beautiful garden and Matsushima from the Room. The bath was a comfortable size, and it was unusual (and convenient) that it was on an upper floor, so I went in many times. The meals were genuinely delicious just as the Reviews said—I wanted to eat everything—but waiting in line a little helped prevent overeating, and I found it enjoyable to watch everything being prepared while looking forward to it. Above all, I felt that one reason it became such a luxurious experience was that all the staff provided service efficiently, with smiles and a calm sense of ease. The lounge at night also had a lovely atmosphere, and we were able to relax and talk as a couple, which was great. I would love to stay again if I have the chance. Thank you very much.

I loved the exceptionally quiet scenery. The service was also very attentive. Everything was spotless, and the scent of the tatami was soothing. The flowers on display were beautifully arranged, and I was impressed by the furnishings as well. The food was as delicious as its reputation suggests. The bath amenities were excellent too—ReFa showerheads and hair dryers, and POLA products. It would be perfect if the bath were an Onsen. Every detail felt pleasant, making this a truly wonderful trip. It’s an Accommodation I’d recommend to others and would love to stay at again.

Since guests remove their shoes at the entrance, the floors throughout the property are very clean. You can choose your preferred brands of shampoo, conditioner, face wash, etc., select from pillows of various heights and firmness levels, and there is a wide range of samue loungewear sizes. You can also take your favorite drinks—from alcohol to soft drinks—back to your Room. The Room layout is very practical, and no matter where I wiped with an alcohol wipe, there was absolutely no dirt. It was very comfortable. The bath had shower heads such as ReFa and Mirable. If there were more dinner menu options, it would be perfect.

The breakfast featured an abundance of Miyagi’s local specialties. Unfortunately, I couldn’t try everything, but everything I did have was truly delicious. Seafood, zunda, Sendai chili oil, a miso soup tasting, sweets—it's rare to see such an extensive lineup. I stayed for only one night due to work, but it was so good that I’d consider staying two nights just to enjoy the breakfast.

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

We had a very relaxing stay. Unfortunately, it was rainy and cloudy on both days, so we couldn’t see Mt. Fuji. However, both dinner and breakfast were delicious—we were very satisfied. By chance, a staff member from our hometown served us, which made for a wonderful time. On our way out, they even gave us a souvenir to celebrate my husband’s birthday. It was a lovely trip. Thank you very much.

This was a high-quality Accommodation where you could truly appreciate the chef’s excellent sense of taste in both the quality and quantity of the food. The bath was also wonderful and left a strong impression on me. I was particularly struck by a Nepalese female staff member who spoke Japanese well; she looked worried because a local bridge in her hometown had been washed away in a landslide disaster in Nepal.

I stayed here while sightseeing in Sendai. Since three of us shared one Room, it felt a bit small (as expected), but the price was a great value and my friends were surprised! The large public bath is small but very clean, and the amenities are well stocked, making for a very satisfying stay. I’d like to stay again!

I stay here every year for a friend’s birthday. The stylish exterior and the breathtaking view the moment you open the door make it feel like stepping into another world! Every time, I’m soothed by BBQ while watching the sunset over the ocean and relaxing in a spotless Room. I’d love to visit in winter as well.

The Facility is comfortable, and the staff are very attentive. I’m especially grateful that when taxis were busy and we were told it would be 30 minutes past checkout, we were waiting outside in the heat, and they kindly invited us to rest inside until the taxi arrived. We had small children and an elderly family member with us, so we truly appreciated it.

Overall, it was a compact Accommodation, but perhaps because it is new, it was very clean and comfortable. Although it is a new Facility, the in-room TV was not a smart TV, so I’m deducting one star; however, the breakfast was delicious, and Nono is wonderful as always.

I stayed for one night starting August 14. Every year around this time, I return from Saitama Prefecture to visit family graves, but since my family home was lost in the earthquake, I stay at a Hotel instead. In previous years, I stayed at Daiwa Roynet Hotel Ichibancho every year, but because the parking lot was always off-site, I learned about Sendai West Exit Premier near the station and stayed here for the first time. Since it’s close to the station, I was worried about parking availability, but I was glad I could park even before check-in time. I’ve stayed at several Daiwa Roynet Hotels, and their bathrooms are my favorite. If I had made my Reservation earlier, a slightly larger Room might have been available, but it was quieter than expected despite being near the station. The location is very convenient, so I would definitely like to stay again next time. Thank you very much.

The only drawback is that it’s far from the station, making it a bit tough to walk. However, once inside, you can enjoy reading comics, have ice cream, and the Room is equipped with individual air conditioning for comfort. Being able to use the bath all night is also greatly appreciated.

I wasn’t sure until the very last minute whether I could make it due to health concerns, but I’m so glad I was able to come. Thank you very much for all your help and kindness, everyone on the staff. For me, everything about this Hotel is perfect. I truly look forward to visiting again. Until then, I hope to improve my health so I can come without any worries. Thank you again.