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The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

I had a memorial service in Inazawa City, Aichi Prefecture, and I usually book a Hotel in Nagoya, but this time I decided to look in Gifu and found this place. A (new) Hotel located inside a park. The front desk area and the Room were clean and functional. There’s no bathtub in the Room—only a shower—but there’s a public bath nearby, and guests can use it for 500 yen with the accommodation discount, so it didn’t bother me at all. Drink prices at the shop are reasonable too. There were no negative points at all, but if I had to mention one thing, it might have been nice to have a chair in the guest room (maybe I should have requested one). I was traveling with someone (this time my son in his 20s), and we ended up sitting side by side on the sofa, but the space between the sofa and the bed was narrow and a bit awkward to use—that’s about it. Recommended for young couples or families with children, including for its location.

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

My wife and I visited from Kyoto. As it had not been long since the renovation, everything was very clean, and we had a comfortable one-night stay. The open-air bath in the guest room lets you fill it yourself—add cold water if it’s too hot, or add hot water if it’s too cool—so you can adjust the temperature to your liking. Both the hot and cold water flow were plentiful, making it a truly stress-free Onsen experience that’s hard to find. The meals were also excellent; each dish was thoughtfully prepared, and I felt the chef must be very talented. If I had to mention one minor complaint, it would have been perfect if we could have seen Mt. Aso clearly from the bath, but I understand that can’t always be helped.

From welcome to farewell, the hospitality was outstanding, and every staff member assisted us sincerely at a very high level. The property is quiet, calm, and comfortable—hard to believe you’re in Ginza. A highly functional Room where attention to detail is evident throughout and everything feels thoughtfully designed. We also appreciated the semi-open-air style indoor bath spacious enough to lie back in, as well as the dimmable lighting system in the washroom. Above all, the cuisine was exceptional—fresh ingredients paired with unexpected combinations and seasonings that delighted us. The rooftop footbath and free-flow drinks were perfect for us. With not a single negative point during our stay, we can’t stop thinking about visiting other “Fufu” properties. Next time, we might choose “Jogashima.”

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

This was my third stay, and each time I visit, I’m reminded of how wonderful this Ryokan is. The staff’s warm smiles and thoughtful hospitality, the comfortable Room, the soothing Onsen, the breathtaking views from the guest rooms and rooftop terrace, and the beautifully crafted dishes served at the dining venue “Higashiyama”—everything made for a truly satisfying stay. The location is also very convenient. On the day of my stay, I was also able to enjoy seeing a Gion Festival mikoshi procession, which made it an unexpectedly lucky experience. I would love to visit again.

The staff member who welcomed us was outstanding, and the drinks and light snacks in the lobby were excellent, giving us the immediate impression that this was a top-class Hotel. The meals were delicious and high quality, and we were very satisfied with the thorough explanations and attentive service despite how busy it seemed. The location is great, with beautiful views of the Seto Inland Sea and a well-maintained building; it was comfortable, and because it faces west we could enjoy the scenery throughout without worrying about direct sunlight. The private bath was also spacious, clean, and comfortable. The late-night curry service was perfectly timed when we felt a bit hungry, which increased our satisfaction even more. If I had to mention anything, aside from the person who first assisted us and the staff member who served us at dinner, some others—while doing their best—seemed inexperienced; also, the building felt somewhat like a retreat facility rather than having more distinctive character.

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

Since guests remove their shoes at the entrance, the floors throughout the property are very clean. You can choose your preferred brands of shampoo, conditioner, face wash, etc., select from pillows of various heights and firmness levels, and there is a wide range of samue loungewear sizes. You can also take your favorite drinks—from alcohol to soft drinks—back to your Room. The Room layout is very practical, and no matter where I wiped with an alcohol wipe, there was absolutely no dirt. It was very comfortable. The bath had shower heads such as ReFa and Mirable. If there were more dinner menu options, it would be perfect.

We were thoroughly satisfied with the many delicious, beautifully presented dishes that captured the transition from summer to autumn. We enjoyed them in a private dining Room with a waterfall right in front of us. We stayed in a detached suite called Suirei, where a small stream runs through the Room. From the spacious open-air bath, there is another smaller open-air bath just down a few steps; each has a different temperature, so you can soak for as long as you like. The garden was also expansive, and we were able to fully enjoy summer and feel refreshed. Thank you very much for celebrating our 60th birthday with us. I hope to visit again even when I’m a grandmother.

This Accommodation let us fully enjoy both the sea and the Onsen. The sound of the waves heard from the tatami Room was truly, truly soothing—it was a Room that made us want to keep watching and listening forever, and to stay longer. From arrival to departure, every staff member was kind and attentive. We were able to enjoy the meals, drinks, and even late-night ramen. There wasn’t a single thing to complain about—this is a place we absolutely want to visit again. Thank you for such a wonderful time.

After five years, we finally had the chance to stay at Otogi no Yado Komeya. Over the past five years, we made several Reservations but had to Cancel the Reservation due to circumstances. This time, determined to make it happen, we went on a summer Onsen trip. The Room, hospitality, and cuisine were all outstanding. The free-flowing Onsen in particular felt like a high-quality lotion. We left feeling refreshed in both body and mind. This is our number-one Accommodation that we would love to visit again. Thank you for taking such great care of us.

It was a two-night Multiple Night Stay, but unfortunately it was rainy and sightseeing wasn’t really possible, so we were able to relax in the Hotel lounge. The all-inclusive plan was great, and the food was delicious. Even with a Multiple Night Stay, there were plenty of daily changes, and although it was buffet-style, many dishes were prepared fresh on the spot, so we never got bored. In fact, it was almost disappointing that we couldn’t try everything. The only slight downside was that our Room was far from the baths.

I stayed here on my birthday last year and had a wonderful time, so this time I stayed for two nights to celebrate my friend’s birthday as well. The meals, the baths, and the hospitality were all excellent—I was completely satisfied! I’m also grateful to the staff member who took care of us. Thank you for bringing the cake to our Room after dinner. I was also happy to receive the flowers from the Accommodation as a gift. We could see the ocean from our Room, and it almost felt like a waste to go out. It’s quite far from Yokohama, but I would definitely love to visit again. Thank you as well for the Diamond Member benefits. I went fishing, but perhaps for safety reasons, the barbs on the hooks seemed too small and I couldn’t keep bait on them. Since I usually enjoy fishing, it was disappointing—but next time I’d like to bring my own hooks and bait.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.

I’ve stayed at other Dormy Inn Hotels several times on business trips, and everything—cleanliness, the Onsen, and the meals—has always been excellent. This time we visited for a family trip, and my wife and child were thrilled. It made our trip truly enjoyable, and we’d love to stay again!

The staff’s hospitality, the pleasant and spotless atmosphere of the Facility, and the silky Onsen water that left my skin feeling moisturized were all wonderful. The Hida beef steak and every dish were delicious. I would love to stay at Hanaogi again when I have a chance to visit the area. I was completely satisfied in every way.