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The food, the massage treatment, the Onsen, the clean Room, and the warm hospitality of the owner and his wife—everything was outstanding, and we were completely satisfied. I’ve had massages near my workplace before, but a professional treatment and technique are on a completely different level. Thank you very much. We will definitely come again.

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

I sincerely appreciate the Hotel’s warm hospitality. From the moment I was greeted, I felt a heartfelt welcome. The attentive care at check-in, the attention to detail in every meal, and even the complimentary green tea at check-out all reflected the Hotel’s genuine commitment to guest service. Wonderful! If I have the chance to visit Hakone again, I would definitely like to stay at this Hotel again.

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

We stayed here to celebrate my mother’s birthday. As I was traveling with my elderly mother, I hesitated until the very last minute about whether it was wise to go far. But because she loves Onsen so much, I decided to make the trip in hopes of making her happy. Even though it was a last-minute Reservation, when I told you it was for my mother’s birthday, you responded quickly and courteously. Your warm message—“All of our staff will do our very best to make it a memorable day”—truly meant a lot to me. We were also looking forward to enjoying the baths at Dogo Onsen and the meals, and above all, seeing how happy my mother would be on the day. After we arrived at the Accommodation, everything exceeded our expectations: delicious food, soothing baths, and most of all the wonderful hospitality from your staff. The birthday surprise for my mother was a huge success!!! She was so happy she even cried. The property was spotless and beautifully maintained. The expansive garden filled with lush greenery was especially breathtaking! Thank you so much for giving our family such an unforgettable and special time. We will definitely return.

For dinner, we chose the luxurious full-course Maezawa beef option. Every dish was absolutely delicious, but the portions were honestly too large for us (next time, the standard Plan will be more than enough). The open-air bath in our Room and the open-air bath at the large public bath were both excellent. From check-in to departure, the staff were friendly and welcoming throughout—this is a wonderful Onsen Ryokan that makes you want to come back.

From welcome to farewell, the hospitality was outstanding, and every staff member assisted us sincerely at a very high level. The property is quiet, calm, and comfortable—hard to believe you’re in Ginza. A highly functional Room where attention to detail is evident throughout and everything feels thoughtfully designed. We also appreciated the semi-open-air style indoor bath spacious enough to lie back in, as well as the dimmable lighting system in the washroom. Above all, the cuisine was exceptional—fresh ingredients paired with unexpected combinations and seasonings that delighted us. The rooftop footbath and free-flow drinks were perfect for us. With not a single negative point during our stay, we can’t stop thinking about visiting other “Fufu” properties. Next time, we might choose “Jogashima.”

Both the Room and the entire Accommodation were clean, and we had a very comfortable stay. The Onsen warmed us through to the core and helped relieve our travel fatigue. The meals were a delight both visually and in taste, and the steak in particular was outstanding. We had no contact with other guests, making it a quiet, relaxing space. Conversations with the staff were also pleasant, and we were very satisfied. We would love to visit again in a different season.

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.

This Accommodation was the final stop on our 3-night, 4-day summer trip through Okayama, Tottori, and Shimane, and it was truly a wonderful place to end our journey. Check-in was very courteous and smooth, and I was surprised—in a good way—that an attendant escorted us to our Room while explaining the building along the way, which is rare these days. They also carefully explained everything in the Room, and I was impressed by the traditional level of hospitality. The Room had great taste, and the open-air bath in the Room was free-flowing Onsen water. It was a bit hot, but adding some water quickly made it comfortable enough to enter, so we enjoyed it many times during our stay. With Rooms that have an open-air Onsen bath, insects often get into either the bath or the Room, but for some reason we had no such issues here and were comfortable throughout. Dinner was served in a private room; the attendant’s explanations were thorough, and everything tasted excellent. The final dish seemed especially delicious—my husband and son even asked for seconds. Breakfast was buffet-style. We went at a later time close to last order, but we were not rushed at all and could enjoy our meal comfortably until the end. We chose late check-out as well. Although there were hardly any other guests around at that time (at other Hotels with late check-out there are usually few staff members left and no send-off), they continued to assist us until departure—taking photos for us and seeing us off properly—which felt like outstanding service. In addition, there were foot reflexology massages as well as foot baths, hand baths, and even face baths. Our Plan also included lounge access—all of which we enjoyed. It is rare to find such a large Ryokan (Hotel) with excellent Facility offerings, ample staffing levels, great service, plus wonderful meals and Onsen. It really shows their dedication. We had a very satisfying stay. Thank you very much.

This was our 10th stay or more, and thank you as always for taking such great care of us. The food and the Onsen were excellent.

I’ve stayed at other Dormy Inn Hotels several times on business trips, and everything—cleanliness, the Onsen, and the meals—has always been excellent. This time we visited for a family trip, and my wife and child were thrilled. It made our trip truly enjoyable, and we’d love to stay again!

This was my third stay, and each time I visit, I’m reminded of how wonderful this Ryokan is. The staff’s warm smiles and thoughtful hospitality, the comfortable Room, the soothing Onsen, the breathtaking views from the guest rooms and rooftop terrace, and the beautifully crafted dishes served at the dining venue “Higashiyama”—everything made for a truly satisfying stay. The location is also very convenient. On the day of my stay, I was also able to enjoy seeing a Gion Festival mikoshi procession, which made it an unexpectedly lucky experience. I would love to visit again.

We visited with our dog to celebrate my parents’ 60th birthday. The staff were kind, and the Ryokan was welcoming to both people and dogs. We were very satisfied with the meals! The Room and the in-room bath were spacious and very comfortable. Thank you very much.

The staff’s hospitality, the pleasant and spotless atmosphere of the Facility, and the silky Onsen water that left my skin feeling moisturized were all wonderful. The Hida beef steak and every dish were delicious. I would love to stay at Hanaogi again when I have a chance to visit the area. I was completely satisfied in every way.

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

The buffet selection was very extensive, every dish was delicious, and we were extremely satisfied. Our Room had an ocean view, the scenery was wonderful, and we were able to relax comfortably. There were also various types of baths, each with a different atmosphere, and we enjoyed them very much. As it is all-inclusive, it’s an especially appealing stay for those who enjoy alcohol. Since we don’t drink much, that part felt a bit wasted for us; however, we understood this in advance when booking, and the complimentary soft drinks and other beverages were plentiful, so it wasn’t inconvenient. One thing we noticed was the in-Room amenities: items such as toner were provided for only one person. We felt it would be more comfortable if they were prepared for the number of guests. Overall, we were highly satisfied with the food, views, and baths alike—it was a wonderful Hotel that we would definitely like to stay at again.

After five years, we finally had the chance to stay at Otogi no Yado Komeya. Over the past five years, we made several Reservations but had to Cancel the Reservation due to circumstances. This time, determined to make it happen, we went on a summer Onsen trip. The Room, hospitality, and cuisine were all outstanding. The free-flowing Onsen in particular felt like a high-quality lotion. We left feeling refreshed in both body and mind. This is our number-one Accommodation that we would love to visit again. Thank you for taking such great care of us.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.