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We were satisfied with everything—the guest room, the private open-air bath, and the restaurant. The retro furnishings in the room were truly comforting, and we were impressed by the thoughtful care in the meals. We enjoyed a level of luxury that exceeded the price. This is a Hotel we would love to visit again. The Hotel staff were also wonderful. As I get older, I find peace in an Accommodation like this. I hadn’t had many chances to visit Chichibu before, but this was an excellent Hotel as a base for visiting Mitsumine Shrine, Chichibu Shrine, and Hodosan Shrine (the Chichibu Three Shrines pilgrimage), as well as sightseeing in Nagatoro. Thank you very much.

It was a wonderful Accommodation, just as the Reviews said. The food, the interior throughout the property, and the furnishings in the guest rooms were all tastefully chosen, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent. It was an Accommodation that made us want to come back again after a long time.

I love Onsen and always stay at a Hotel with rooms that have an open-air bath. I visit Atami, Hakone, Fukushima, and Kinugawa at least 10 times a year, but this was my first time at Kanaya Hotel. The teppanyaki meal was wonderful, and the bath was amazing! I definitely want to come again—thank you very much.

Both the meals and the bath were excellent.

This was my first time visiting Sarugakyo Onsen, and to be honest, it didn’t feel like there was much sightseeing, but this Accommodation was so wonderful that I’d come back just to stay here again. The staff were all very hospitable, and the food was excellent. The pizza in particular was truly delicious—I ended up eating far too much. I’d love to visit again! Thank you very much.

Warmly welcomed in the building next to a charming soba restaurant, I enjoyed Iya’s local culture and nature. Upon entering the Room, I immediately noticed the lush green view, the bath, and a massage chair. The bath was already filled so I could use it right away. They also explained how to use it and told me it takes 20 minutes to fill completely. I wanted to soak immediately, but since it was a season of strong sunlight, I waited until the sun slipped behind the mountains. The breeze was pleasant, and I relaxed in the Room. The next morning, I ran hot water for about 10 minutes and then kept it flowing as I bathed; the gentle sound of trickling water and the crisp air made it wonderfully quiet and atmospheric. The cuisine was refined local fare—perfected so that each dish tasted best at the moment you take your first bite. I enjoyed my meal slowly and peacefully in an irori (sunken hearth) dining Room. When I entered, salt-grilled river fish and “dekomawashi” were already skewered over the hearth, gently roasting. As I ate the first dishes while watching the irori right in front of me— “So this is how you place charcoal…” “The irori really warms you up…” “This is how far from the fire you set skewers…” —I found myself drifting into a world like old folk tales. It was such an enjoyable time. When they lifted the lid of the soba-rice porridge (zousui), its aroma rose beautifully, and its flavor on my palate was wonderful; I honestly thought, “I didn’t know zousui could be this delicious.” A bright, friendly staff member also adjusted one skewer’s angle midway while checking how it was cooking—and for that brief moment their gaze and hands looked like true craftsmanship. Both the dekomawashi and river fish were warm and perfectly plump. Every dish was timed impeccably; paired with sake, everything tasted excellent. Even though I felt completely full afterward, the soba at the end was so good that I thought, “I’m full—and yet it’s already gone.” By breakfast time the next morning my body felt refreshed and hungry again, so once more I truly enjoyed my meal. From check-in until seeing me off, I could feel their careful attention to timing in every detail. Thanks to that thoughtfulness, my stay was truly comfortable.

This stylish A-frame vacation home is in a very quiet location. It’s far more spacious than staying in a Hotel Room, and even our family of five could truly relax without feeling cramped at all. Thanks to the baby amenities you provided, our stay was genuinely comfortable and very helpful. We sincerely appreciate your thoughtful attention to detail. The Onsen is fed directly from the source, so it may feel hot at first, but you can quickly adjust it by adding water and enjoy an exceptional soak.

Thank you very much for your warm hospitality. Thanks to the proprietress’s thoughtful care, we were able to forget our daily routine and enjoy a wonderfully relaxing time. Both the cuisine and the Onsen were excellent, and we felt refreshed in both body and mind. Above all, your heartfelt hospitality left a lasting impression on us. My wife also gained renewed strength to focus on her medical treatment. We would love to visit again in a different season. Wishing you all good health and continued prosperity for the Ryokan. Thank you again for everything.

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

From check-in to strolling around the grounds, relaxing with coffee on the terrace, an in-room bath, delicious Italian cuisine, a drink by the fireplace, and an outstandingly tasty hokke breakfast—everything was wonderful! I wasn’t familiar with Accommodations in this area, so I carefully considered my options on IKYU and choosing this place was absolutely the right decision! I’d love to stay again.

It was a wonderful trip—100% perfect. Of course, I would 100% recommend it to friends and acquaintances. The Room had an ocean view, and it felt like looking at a painted seascape. I requested Japanese-style meals, and everything was truly satisfying. The bath was great, the meals were great, the amenities were well stocked, and the Room was excellent. Since I informed you in advance that I have a disability, I was also able to park properly in the Hotel parking lot. It really was 100%. Thank you very much. This became a memorable trip, and I’m truly happy about it. I hope to visit again someday. Thank you again very much.

We stayed here to celebrate my father’s 90th birthday. Thank you for celebrating with us, and for accommodating us even before check-in. The view from the Room was filled with beautiful fresh greenery, and my father was delighted. We were also able to relax in the private Onsen. Every meal was outstanding and satisfied both our eyes and our taste buds. The staff’s service was attentive, and we had a very pleasant stay. It was perfect—10/10.

The open-air bath I was most looking forward to was wonderful—I took the cable car up and enjoyed a relaxing soak while taking in the mountain views. There was also a Room where I could take a break, and tea was provided. I went in twice before dinner. The Room had been renovated and was very clean. Dinner was delicious, with local specialties and hearth-cooked dishes. I would like to stay here again.

On my way back from a business trip to Tokyo, I planned a visit to Nikko Toshogu Shrine, which I had long wanted to see. I stayed one night at an Accommodation in Kinugawa Onsen. I chose it after searching with conditions such as having an in-Room Onsen bath and being reasonably priced. The lobby was well maintained, and the hallways were very clean as well. Our Room had an Onsen bath and two separate rooms, so my wife went to the large public bath while I enjoyed the in-Room bath. The meals were very delicious, and the portions were just right—slightly on the generous side. It was a quiet Accommodation where I could relax in the Onsen, which was wonderful. Many of the staff seemed to be from overseas, but everyone was polite and courteous. One thing that concerned me was that when I opened the window by the in-Room bath, there were quite a few spider webs. Also, insects gathered on the window at night so we couldn’t open it; I thought that if there had been a screen door or similar, we could have opened it. If I have another chance to visit nearby, I would like to stay again.

I always spend the summer in Hokkaido, and this time I visited Niseko again after a long time. Niseko seems to have changed quite a bit recently, and I chose this place because I wanted to see what it’s like now while also sensing an atmosphere somewhat like Karuizawa. The Hotel Room had a spacious layout that I really loved, and the Onsen was amazing—open 24 hours with free-flowing natural spring water. Dinner, one of the true highlights of traveling, was also outstanding. It was my first time having a chef prepare and serve each dish fresh right in front of me, and I truly enjoyed such a luxurious meal. The service was attentive down to the smallest details, and I was deeply impressed. If I have the chance, I would definitely like to stay here again.

We visited for the meals and the Onsen. Both dinner and breakfast were delicious. The French toast at breakfast was especially outstanding! The Cold Stone ice cream was also very tasty. Since we went on a weekday, there were many older guests, and the Hotel was very quiet. The Hotel staff were kind, and we had a very comfortable stay. They also had board games, so we’d like to come again with our family. Thank you very much.

I was able to forget everyday life and enjoy an exceptional stay. What impressed me most was the cuisine. We stayed for two nights, and there was no repetition in the dinner menus—each evening brought a new delight. Beyond the wonderful flavors, the seasonal touches and beautifully refined tableware made it a feast for both the eyes and the palate. The person who served our meals, as well as all the staff, were attentive and thoughtful. The Room was also luxurious yet relaxing, and both the hot spring water quality and the location were outstanding—I felt completely refreshed. I would love to visit again.

Thank you again for your warm hospitality, delicious meals, and wonderful baths. I truly appreciate your kindness in celebrating my friend’s birthday and for your thoughtful consideration regarding my husband’s sudden passing. Thank you very much. We will visit again with our family, and we look forward to seeing you.

We stayed here for a family trip with my parents. At check-in, the staff explained the building while we enjoyed the beautiful garden view, which helped us understand the Accommodation even better. The welcome sweets and tea we were served were also delicious. As I am pregnant, I mentioned that I was avoiding caffeine, raw foods, and alcohol. They kindly switched the coffee prepared in our Room to decaf, provided non-caffeinated sword bean tea, and changed the tea served with meals to black soybean tea. I was truly impressed by their warm hospitality. Dinner was excellent as well. They even accommodated me with a separate menu, and I really appreciated their thoughtful attention to detail. Every dish was delicious, the portions were just right, and it was a wonderful meal overall. The private Onsen in our Room could be enjoyed 24 hours a day whenever we liked, which was fantastic. My parents seemed very satisfied too. This was our last family trip before our baby arrives, and we are truly glad we chose to stay here. Once things settle down, we would love to return and stay in a different Room as well.

We stayed here at the end of our trip to Hokkaido. All of our previous Accommodations were wonderful, but Tokachigawa Onsen Daiichi Hotel was outstanding as well. Every dish at the buffet was delicious. I wanted to try more, but I got full and regret not being able to eat everything. The kamameshi rice was especially tasty, and the meat was excellent too—in fact, everything we ate was great. When I went to the Onsen early in the morning (just after 5 a.m.), I saw staff baking bread. I had some at breakfast, and it was also very delicious. The moor Onsen had a gentle natural scent and a wonderfully silky feel, and one night wasn’t enough. This time we couldn’t take our time sightseeing around Tokachi, so we would love to return next year. Above all, what made the best impression on us were the staff at the souvenir shop “Tamatebako.” The trainee employee (wearing a training name badge) had an amazing smile and provided excellent service. When I told them how pleasant they were, they responded with an even more wonderful smile. Of course it comes down to personal qualities as well, but I also felt it reflected the Hotel’s excellent management philosophy. All of the other staff were equally attentive, and it reminded me that a trip’s impression is shaped not only by the Onsen and food but also by people’s hospitality. We’re truly grateful for these great memories, and we would love to stay again next year.