ทั่วประเทศ × ที่พักบ่อน้ำพุร้อนกำมะถันการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

After arriving at Nakamatsuya in Bessho Onsen, we first visited the nearby Kitamuki Kannon Hall and then enjoyed a bath. The water temperature was perfect, and we felt wonderfully warmed up before heading to dinner. There, an incredible feast of matsutake dishes kept coming—more than I’ve ever had in my life—and it truly felt like I’d eaten a lifetime’s worth of matsutake. I’m so glad we came here, and I’d love to visit again around the same time next year.

We visited to celebrate my elderly parent’s birthday. We truly appreciated your thoughtful hospitality, and my parent was delighted. The dishes were beautifully presented and delicious, leaving us energized for the next day. The room was spacious with a wonderful view, and we could feel the arrival of autumn. Elegant flowers were arranged throughout the property, allowing us to enjoy the season as well. Your sense of style is truly wonderful. We’ve been saying we’d love to come again. Thank you very much.

I booked a one-night stay with breakfast included. Both the room and the baths were very clean. Even though the baths are available 24 hours a day, they were impeccably maintained, which really impressed me. I used the open-air bath and the hinoki bath, and they were wonderful. Skincare items and makeup remover were also provided. Breakfast was delicious as well. Since it’s easy for meals to become unbalanced while traveling, I really appreciated a vegetable-rich breakfast. One of my companions was celebrating a birthday, so I requested a dessert plate, and they prepared a truly lovely one. The staff were very kind, and it was a pension with outstanding hospitality. Thanks to staying here, our trip to Nasu became even more enjoyable. I’d love to stay again. Thank you very much.

While waiting for the Shuttle Service to the station after check-out, they kindly offered cold drinks and showed thoughtful care in many ways, providing truly attentive hospitality. The meals were delicious, and the tableware was stylish—both the taste and presentation were very satisfying.

This was my second visit this year, and it’s soothing no matter when I come. The service strikes just the right balance of attentiveness and privacy, the rooms are spacious, and the meals keep evolving—overall, it’s a place with an exceptionally high level of satisfaction. 　This time in particular, the breakfast—renewed since this spring—was outstanding. In contrast to the gorgeous French dinner, it’s a simple Japanese-style meal, but each dish is truly delicious. They’ve also changed how they cook the rice, and the finishing bowl topped with dashi was superb. 　I’m already looking forward to being impressed again on my next visit.

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

We set off before noon, almost as if defying Typhoon No. 25.\nWe arrived in heavy rain.\nThe welcome drink was delicious!\nThe open-air bath was wonderful as well.\nNot only was the meal excellent, but the anniversary cake was especially delicious!\nThe proprietress and all the staff were very friendly—it was a truly lovely night.\nThank you very much.\nIf we have the chance, we would definitely like to visit again!

This was an Onsen trip with my mother and two daughters. Overall, both my mother and I were very satisfied. The price is not cheap, so it goes without saying that the Facility, amenities, and meals were excellent, but above all, the staff’s attentive service and thoughtful hospitality were outstanding. The bath in our Room was wonderful, and we also enjoyed the large public bath that switches between men and women in the morning and at night. The Onsen is sulfur-rich and warmed us up thoroughly. If we have the chance, this is an Accommodation we would definitely like to visit again.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

Iya Bijin is an Accommodation famous for soba. I had carelessly forgotten this, and since my son has a severe buckwheat allergy, we made a last-minute request to remove all foods related to soba. During our stay, they took great care with the meals, and both dinner and breakfast were wonderful—such as ayu sashimi and dekomawashi—and my son ate so much it surprised even us. Of course, he had no allergic symptoms at all. Thank you very much.

My husband and I stayed at this Accommodation for one night during a two-day drive from Tokyo to Suwa and Narai-juku. Everyone on the staff was truly kind and attentive, and thanks to their warm hospitality we had a wonderful, enjoyable time. Right by the lakeside, we were able to relax in the open-air bath in our Room and fully enjoy the luxury of free-flowing natural hot spring water. The rooftop infinity bath was also very pleasant. The meals featured locally sourced ingredients, and we enjoyed dishes that felt uniquely Shinshu. There were many tableware items, furnishings, and pieces of furniture that matched my taste. We would love to visit again in a different season. The pass tour visiting four shrines was also excellent.

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

The parking lot is less than a 1-minute walk from the Accommodation, but cars cannot be brought right up to the entrance, so the proprietress came to our car to pick up our luggage. Dinner was the Shige-no-Ie group dining Plan; the hot pot was served with their homemade broth instead of ponzu, and it was very delicious. The soba rice porridge served at breakfast was also very tasty. However, we chose a room with an open-air bath, but perhaps due to its age, one tile had come off and there were quite a few dirty bits of sealant and debris floating in the water, which was disappointing. There were several other spots that felt loose when touched, so I think they should be repaired before more tiles come off. My husband used it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to and spoke to my daughter every time they saw her; everyone was very friendly and it was great.

It may sound a bit exaggerated, but it felt like going back to my family home—catching up on how things have been lately and, if the mood struck, stopping by places I was recommended. Meals were unpretentious, and bathing felt just like soaking in our own tub at home. I was able to truly relax.

During our trip to explore Kumano, we stayed at Aoki Shima no Yado Kumano Bettei Nakanoshima. What impressed us first was how smoothly everything was handled from the moment we arrived. At the parking area by the port waiting lounge, we simply gave our name and a staff member guided our car for us, and we were able to complete check-in right there in the lounge. The sea viewed from the port was exactly as the inn’s name suggests—truly an “azure sea.” We were moved by its beauty as soon as we arrived. As explained in advance, it takes about five minutes to reach the property by private boat from the port. Even this short boat ride felt like a special touch that made it wonderfully out of the ordinary. Throughout our stay, what stood out most was the high level of hospitality from all staff members. Everyone seemed well trained, and their service was both polite and naturally warm. With the Kumano Kodo registered as a World Heritage site, it seems visitors come from all over the world, and it was impressive to see how confidently and appropriately they assisted international guests as well. What I had been looking forward to most on this trip was the open-air bath. Just as rumored, it’s an incredibly open and relaxing rotenburo with sweeping ocean views right in front of you. From 3:00 p.m., we took our time enjoying the hot springs while listening to the sound of waves—an indulgent experience indeed. Since the men’s and women’s baths alternate daily, we also enjoyed the other open-air bath starting at 6:00 a.m. The hot spring in crisp morning air felt especially refreshing. The meals were also excellent—many delicious dishes making great use of local ingredients—allowing us to fully enjoy flavors unique to Kumano. The staff member assigned to our table provided attentive service throughout, so we could relax and enjoy every moment of dinner. It takes about five hours by car from our home, so it isn’t easy for us to visit often—but even so, this is a wonderful place where we would love to stay again. This trip combined sightseeing at Seiganto-ji Temple, shrines in Kumano, Nachi Falls, and our stay on Nakanoshima into one truly memorable journey. We are grateful for the beautiful sea views, outstanding open-air baths, delicious cuisine—and above all—for everyone’s heartfelt hospitality. If you’re considering a trip to the Kumano area, I highly recommend this property.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

The calm atmosphere was very relaxing. I especially enjoyed the meals at a leisurely pace. The private open-air bath was also great for unwinding, though the distance to the washing area is something to consider. The Morioka Sansa Odori dance we were shown and got to watch was wonderful as well.

All the staff were kind and helpful; the meals were outstanding, the Onsen was wonderful, and every aspect of the service showed thoughtful attention to detail—truly a lovely Accommodation.\nI also loved the tasteful selection of plants in the garden; the autumn berries added beautiful color, and I wanted to use it as inspiration for my own garden, so I took photos and used Google to find out the names of some of the trees.\nIn the morning, a varied tit even came by to visit, and I found myself soothed by this beautiful garden that never got boring no matter how long I looked at it.\nEverything was perfect from start to finish, and we were able to enjoy a truly luxurious time.\nI’d love to visit again in a different season. Thank you for taking such great care of us!

We arrived early and really enjoyed taking our time soaking in the group’s open-air baths—it was wonderful. The hotel’s indoor bath was also spacious and comfortable. Our room had a lovely atmosphere with a great view, and it felt very refreshing. One small downside was that the heat-insulating film on the glass seemed to have deteriorated, making it look slightly cloudy.