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Nakamatsuya is one of my favorite Onsen Accommodations. Whenever I step into the entrance, seeing the cheerful staff and the proprietress smiling is truly soothing. The Room, Onsen, and cuisine are consistently excellent. I’d like to visit again next year around the time the cherry blossoms bloom in Bessho Onsen.

We stayed in Room 401 with an open-air bath. The deep, expansive views, delicious food, and Onsen were all wonderful, but above all, we were most impressed by the warmth and kindness of the staff. Even among Accommodations in the same price range, many do not see guests off, so we truly appreciated it. It made us want to come back even more. Thank you very much.

It’s a 1 hour 45 minute trip from the station, and since you can’t miss the one bus, getting there is a bit nerve-racking.\nBut the hot springs are excellent, the food is excellent—everything is top-notch!\nThere are five private baths where you can enjoy free-flowing alkaline simple sulfur Onsen that feels like a beauty serum.\nAnd the cuisine is incredible. Using Shizuoka-certified ingredients, the pairings and cooking methods are creatively arranged, with great care taken so you can enjoy the presentation and textures as well.\nThere are also several carefully selected types of sake to match the dishes—fine dining and Onsen indulgence in the middle of the mountains!\nThank you very much.

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

We stayed for one night in Yayoi in July with our dog as a couple. We’ve stayed at many dog-friendly Accommodations, and this is the best one for us. I especially love sulfur Onsen, and while other dog-friendly Accommodations we’ve stayed at had Onsen, none had sulfur springs. Here, there is also a free-flowing natural hot spring bath in the Room, so we didn’t have to leave our dog waiting to go to a public bath. Even though many places don’t allow dogs in the bathroom area, this Accommodation provided a dog bathtub, shampoo, and towels—I've never stayed anywhere so thoughtful. Our senior large dog kept coming to watch us enjoy the Onsen with curiosity. Just walking through the spilled water from the free-flowing sulfur spring at the washing area turned his rough, cracked paw pads into smooth ones—just like the Reviews said. It’s truly an amazing Onsen. The Imabari bath towel after bathing was fluffy and very comfortable. Since it was a No Meals Included stay, we mainly brought takeout from Nasu restaurants. We also bought Nasu cheese and sausages along with drinks and snacks, and picked up bread and yogurt for breakfast at a nearby shop before heading to the Accommodation. With the best sulfur Onsen, delicious food and drinks from Nasu, a quiet setting, we were able to relax completely. Our dog also seemed very satisfied with the cool highland climate, peaceful greenery-filled surroundings, and private feel without running into other dogs—he looked truly relaxed. All of us were soothed by both nature and the Onsen and went home extremely happy. My husband said he wants to come again in winter too—so we’ll be making another Reservation. Thank you again for your hospitality.

I enjoyed exceptional cuisine and the Onsen at this small luxury Accommodation. The staff’s warm, attentive hospitality, the well-appointed Facilities and amenities, and the beautiful selection of tableware by Kyoto artisans all made for a wonderful holiday.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

This was our first stay as a family trip. The meals, the baths, and the hospitality were all extremely satisfying. Every dish was made with local ingredients, and the seasoning brought out the natural flavors—exactly to our taste. We also enjoyed relaxing in the log-cabin-style restaurant while looking out at the garden. We used only the open-air bath. Even though it was raining, the water temperature was just right and helped us unwind. *Since it’s completely outdoors, those who dislike insects may want to avoid it in summer—they do fly around. We would love to stay again. Thank you very much for everything.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

All of the staff were very pleasant. There was also a complimentary drinks area, which we enjoyed. The meals were especially delicious, and each dish was thoughtfully prepared with great attention to detail. The service staff’s explanations and hospitality were professional and excellent.

I chose this Hotel again because I wanted to celebrate a birthday and had stayed here before. The phone service was excellent, and thanks to the female staff member who helped us that day, as well as all the other staff, it became a wonderful birthday. Thank you very much. The Room was clean, and the private family bath was amazing! Since it was a weekday, there weren’t many guests, so we were able to enjoy our meal in a very calm atmosphere. My partner loves steak and was thrilled, and everything—from the crab and steak to the other dishes—was delicious! The drinks made by one of the male staff members were also very tasty. With such outstanding hospitality in every way, we had a wonderful day. We will definitely stay again.

I first learned about this Accommodation in a travel magazine and had wanted to visit for years. From the moment I made my Reservation, the staff reached out several times with thoughtful messages, which felt truly warm and welcoming. I’m grateful for their kind advice on transportation as well as nearby recommended spots and restaurants. Set on a vast property, the Accommodation offers wonderful views, and I was thrilled to encounter deer while strolling around. The Onsen had excellent water quality, the Facility was well maintained, and I was able to unwind and soothe my fatigue while enjoying the scenery. A local regular I spoke with in the bath said they stay here every month—I couldn’t help but envy them. It was an outstanding Accommodation where both mind and body could fully relax. I would love to visit again. Every staff member was gentle and attentive, and their hospitality made it possible for me to truly feel at ease throughout my stay—each day felt happy. Thank you very much for such a wonderful time.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

Iya Bijin is an Accommodation famous for soba. I had carelessly forgotten this, and since my son has a severe buckwheat allergy, we made a last-minute request to remove all foods related to soba. During our stay, they took great care with the meals, and both dinner and breakfast were wonderful—such as ayu sashimi and dekomawashi—and my son ate so much it surprised even us. Of course, he had no allergic symptoms at all. Thank you very much.

Many of the staff are locals and have extensive knowledge about nearby facilities and the ingredients used in the cuisine, and they shared a lot with us. Of course, the Onsen was also wonderful, with fresh-flowing water. Thank you very much for taking such great care of us.

Not only were the Facility, amenities, cuisine, and location excellent, but above all, the staff’s attentiveness, thoughtfulness, and care were outstanding—my husband and I were impressed again and again. During meals, they noticed even our smallest movements and responded immediately. My favorite part was the corner where guests can freely read books. Cold barley tea was neatly prepared as well, and while enjoying the beautiful view outside, I was able to spend a quiet, unhurried time as if time had stopped. It was a Ryokan we were completely satisfied with. We will definitely come again!

This time I visited with a friend. I have stayed here before with my family, and bringing my friend this time made me very happy. My friend is not comfortable with large public baths, so having a bath in the Room was a big plus. They also enjoyed the meals, and we truly had a wonderful, relaxing stay. We will definitely come again.

The relaxing Facility, the charming Room, the wonderful cuisine, and the silky Onsen I could stay in forever—everything was exceptional. The staff’s warm smiles and attentive hospitality made it even better. This is the first Accommodation where I truly didn’t want to leave because it felt so comfortable. I would love to visit again. Thank you very much.

My first time at Zao Onsen. I love sulfur springs, and I thoroughly enjoyed both the indoor bath and the open-air bath. It was lightly raining, but they had a hat-like cover (like what Jizo statues wear) available so my head wouldn’t get wet. Thanks to that, I was able to relax in the open-air bath as well.\nThe meals were also excellent—Yamagata beef and all the other dishes were delicious. The rice was Tsuyahime, making for a high-quality dinner with local ingredients.\nThanks to the staff’s warm smiles and attentive service, I had a wonderful time.