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I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

We were extremely satisfied with everything—the service, the meals, and the Room. Every dish was delicious, and both dinner and breakfast were outstanding. The service was excellent as well and made us want to come back. It was hot this time so we couldn’t take a walk around the garden, but we’d like to visit again in a different season and enjoy a stroll through the garden. The food looked so good that we only managed to take photos of the appetizers.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

Every staff member was attentive, the Hotel was spotless and dust-free, the Room air felt fresh and clean, and it was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent: eel rice bowl, chirashi sushi, miso soup, melon, and more such as tsukudani and Toraya sweet bean paste—everything was thoughtfully selected down to the smallest details, so I could relax and enjoy it little by little. I’d love to stay again.

I was satisfied with everything—the Onsen, the service, and the meals. Soaking in the Onsen while looking out over the Tamagawa River, I was able to enjoy a truly elegant and relaxing time. The only potential issue is that parts of the road to the Hotel are unpaved, so if you’re not confident driving, I recommend using the Hotel’s Shuttle Service. If there is no snowfall or rain, driving is not a problem at all.

This is a Japanese-style suite reached by stairs. As you enter, folk-art furniture sits on the wooden-floored entry area; open the vermilion-lacquered double-sided kumiko shoji framed by carefully crafted natural-wood pillars and rails, and you step into a tatami Room scented with fresh rush. Seasonal hanging scrolls and flowers, and a large low table complete the setting. From the wide north-facing window, you can see the river surface and the temple’s great roof. By the window are a box hibachi used as a table and a small rocking chair. At the back of the south-side wooden-floored area, it seems an extension has been added: a large, bright bath area (a thick, oversized hinoki cypress tub big enough for about four people to soak together, washing space, footbath, and washbasin). Through the glass door you can view mountain ridges; open it to step onto the veranda and feel the breeze. The water flows continuously 24/7 despite concerns about humidity affecting wooden construction. Everything is kept very clean and well maintained—an indulgent bathing experience. After finishing an excellent meal at a calm small dining room table facing the garden, we returned to find our futons laid out. A bed would be easier, but it would probably feel out of place in this Room. I adjusted the futon orientation to my preference. In addition to air conditioning there is also a gas fan heater, so it should stay warm even in winter. Renovation work seems to be progressing in stages, and I’m looking forward to seeing newly refurbished Rooms.

Conveniently located near Dogo Onsen Station, the view from the Room was great, with Dogo Onsen Honkan and Matsuyama Castle visible. The window glass had a pattern, so it would have been even better if it were completely clear. The Room was clean and comfortable, with a nice sense of cleanliness. The large public bath on the top floor was also very relaxing, and I especially recommend the open-air bath! We used the buffet for both breakfast and dinner, and there were many local dishes and unique items—everything was delicious. Dinner was a half-buffet, but we were very full, so I thought it would be nice to have a Plan with buffet only (it may already exist...). Also, I’d be happy if there were mandarin orange juice at breakfast! It was also great to have live piano music in the evening.

The floors throughout the Ryokan were comfortable to walk on barefoot, making it feel like home. I completely understood why rolling suitcases are not allowed. I could really appreciate the owner’s attention to detail, and I thought it was wonderful. The location was excellent, and the meals were delicious.

This Hotel made my first trip to Dogo Onsen even more enjoyable, meaningful, and relaxing. The Room and bath were clean, and the staff were kind and wonderful. The breakfast was outstanding—carefully prepared to bring out the best in the ingredients, and truly delicious. Thank you for taking such great care of me.

During our stay, the staff’s hospitality was truly outstanding, and we are sincerely grateful. They kindly and flexibly consulted with us about the early-morning visit and breakfast times, and they were happy to accommodate sudden changes. There is no TV in the Room, but the quietness was actually very comfortable, and we enjoyed a much-needed digital detox. The sounds of insects and cicadas in the early morning made our trip even more enriching. The Room, making beautiful use of a traditional kura storehouse, blends history and modern comfort seamlessly—our stay itself felt like a special experience. We were also deeply comforted by your thoughtful gesture of providing “Misogi-no-Yu” for guests who are unable to visit Futami Okitama Shrine before praying at Ise Jingu. If we have the opportunity, we would love to return again next time. Thank you very much for such a wonderful time!

Although it is located in the city center, it was quiet, and we fully enjoyed the Onsen in the open-air bath attached to our Room. Meals were served in a private dining area directly connected to the Room; it can be locked, and during service it is separated from the guest Room, so our privacy was protected and we could relax with peace of mind. The food was also very delicious.

I visited with my husband for a belated wedding anniversary. The welcome at the entrance by so many staff members was amazing—I was truly surprised. The grand lobby was wonderful, filled with the sound of a pipe organ and an indescribable atmosphere, and the classical furnishings were beautiful as well. We stayed in Building No. 8 in a Japanese-style room with beds. It was incredibly spacious, with a stunning view and the soothing sound of the river flowing below. There was also a TV in the bedroom. The vanity area was large, and even the private bath had Onsen water—pure luxury. The rooftop garden bath was beyond amazing, and all of the other baths were excellent too. Watching trains go by while soaking, seeing birds of prey spread their wings across the sky, and taking in the mountain range—it all felt mystical. I wanted to stay forever... Dinner was served in a semi-private room (almost completely private—and very spacious), and it was an outstanding kaiseki meal with incredible attention to detail worthy of a traditional restaurant. At the end, we even received an anniversary gift from the proprietress—it meant so much to us, and we are truly grateful. Breakfast was also delicious—especially the dashimaki tamago; I became a big fan. Each dish was beautifully crafted and tasted wonderful as well. We will definitely return—this became a truly special memory for us. Thank you very much. P.S. 1: The Asaya manju were unbelievably delicious—I made Reservations for four boxes, and everyone loved them. P.S. 2: The lounge was also fantastic—stylish interior design with wonderful craftsmanship; the sweets were delicious, and they even prepared matcha for us. The manju served with it were Asaya manju as well—an Accommodation that showed heartfelt care in every detail. I would like to order Asaya manju again.

The staff’s hospitality, the cleanliness of the Room, the delicious meals, and the large public bath—everything was wonderful, and we had a truly lovely time. They even lent us towels and parasols for going to the outside baths, and we really appreciated their thoughtful attention to every detail. I had always wanted to try “tap” mandarin orange juice, but I never expected to experience it at a Hotel—what a delightful surprise. Every dish in the kaiseki dinner was delicious. The breakfast buffet offered a great variety of items, all of them tasty, and our child was thrilled and ate plenty as well. If we have another chance to stay in Dogo Onsen, we would definitely like to stay here again! Thank you very much for such a wonderful time.

Thank you very much for taking care of us during our 2-night, 3-day stay. We visited to celebrate our 30th wedding anniversary, and thanks to your thoughtful hospitality, we were able to enjoy a relaxing and healing trip. Thank you. At the beach below the Hotel, the wind was strong due to a low-pressure system, but we were still able to snorkel and see some fish. The Room was just the right size, and we could relax comfortably. We also enjoyed the private open-air bath on the 5th floor without worrying about time, which made for a very relaxing experience. The meals were delicious from the jimami potage onward. Breakfast was also just the right amount and very enjoyable. It seemed there were more Western guests than we expected. We heard that an annex will be completed next year, so we are really looking forward to it. We would love to stay with you again next time.

All staff were wonderful and attentive. Thank you for accommodating my husband’s dietary preferences. The food was delicious, and the beautiful tableware made it a feast for the eyes as well. The Room was lovely, and the bath was spacious, allowing us to relax and enjoy the Onsen at our leisure—we were impressed by everything. Thank you very much.

This is a historic Accommodation, yet the staff are full of energy, and operations from check-in to check-out are efficient with no wasted time. The seasonal cuisine is truly delicious, and getting to the various baths is an adventure—through maze-like corridors and, in some areas, even across a suspension bridge. It’s packed with excitement! You can have a wonderful stay just at Kikuya alone, making it an Accommodation you’ll want to visit again and again. Both check-in and check-out are well designed and smooth, so there’s no waiting—excellent! Thank you very much for taking such great care of us again.

I stayed here for the first time in decades, bringing my parents along. The draft beer welcome drink was perfect after arriving in the heat and helped us relax right away. Our Room was spacious, bright, and very comfortable, and the pleasant music playing when we entered made us feel truly welcomed. We were able to enjoy both Onsen baths at a leisurely pace without running into many other guests. The Onsen on the lower floor in particular had excellent water quality, and the ice cream after bathing was delicious. Both dinner and breakfast featured many local ingredients, and everything—vegetables, seafood, and meat—was wonderful. I was especially impressed by the shelled gazami uni (sea urchin), which is hard to find in the Kanto area. Before dinner, we were also shown around the wooden dining building; it was outstanding, and I hope it will be carefully preserved for years to come. After dinner we had drinks at the bar, where the calm atmosphere made it easy to unwind. From check-in to being driven back to the station on departure day, everyone—including the proprietress and all staff—was courteous with just the right sense of distance. It was a truly satisfying stay, and I would love to return.

This time, my spouse and I traveled around Kumamoto by rental car with our two sons and stayed in Kurokawa Onsen. The atmosphere of the entire Onsen town was very calm—quiet, charming, and a wonderful place to relax at a leisurely pace. The quality of the Onsen water was excellent, and we felt deeply relaxed after bathing. The Ryokan staff were kind and attentive, and the Room was clean and comfortable. It was a very satisfying stay for our whole family and one of the most memorable highlights of our trip to Kumamoto. We highly recommend this Onsen destination for family trips as well.