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This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

Last time, we arrived late and had No Meals Included. It was such a great Accommodation that we were disappointed, so this time we added a BBQ dinner and checked in early for a do-over. Even though it was midsummer, it was cooler from the evening and we could enjoy the BBQ, and the local ingredients provided were unbelievably delicious. There was plenty of food, and we even had a BBQ breakfast with what was left over! We were told rice wasn’t included, so we bought some at Roadside Station Onan no Sato and brought it with us. Maybe because of the BBQ smoke, even though it’s in the mountains, there seemed to be fewer bugs for some reason. As always, the inside was clean, easy to spend time in, and our whole family enjoyed a comfortable stay! Considering the price as well, this is the best Accommodation. Thank you to the owner. We’ll come again someday!

I had a memorial service in Inazawa City, Aichi Prefecture, and I usually book a Hotel in Nagoya, but this time I decided to look in Gifu and found this place. A (new) Hotel located inside a park. The front desk area and the Room were clean and functional. There’s no bathtub in the Room—only a shower—but there’s a public bath nearby, and guests can use it for 500 yen with the accommodation discount, so it didn’t bother me at all. Drink prices at the shop are reasonable too. There were no negative points at all, but if I had to mention one thing, it might have been nice to have a chair in the guest room (maybe I should have requested one). I was traveling with someone (this time my son in his 20s), and we ended up sitting side by side on the sofa, but the space between the sofa and the bed was narrow and a bit awkward to use—that’s about it. Recommended for young couples or families with children, including for its location.

This was my first stay in Yufuin, and I chose this Accommodation. The staff’s hospitality was very pleasant, and both dinner and breakfast were a delight—each dish was not only delicious but also beautifully presented, making it a truly blissful time. The Onsen was wonderful as well; after bathing, my skin felt silky smooth. Another Accommodation I’d love to visit again has been added to my list.

I made a Reservation because I wanted to stay at Hotel Chinzanso Tokyo again after a long time, and it happened to be my birthday month. Although I hadn’t mentioned anything, the restaurant where I booked lunch added a “Happy Birthday” message on the plate, and at check-out I received a birthday card. The card even included messages from the staff. I felt that this kind of thoughtful attention is exactly what makes Hotel Chinzanso Tokyo so comfortable. Relaxing in a Room with a great view, strolling through the garden to enjoy the sea-of-clouds display, and ending the night with a quiet drink at the bar—this is the perfect Hotel when you want to recharge. I would love to visit again.

It was a wonderful stay, exactly as we had hoped. The Room was very clean, every dish at both dinner and breakfast was delicious, and the private Onsen was fantastic—we were completely satisfied. Some oil from the stone-grilled Tochigi Wagyu accidentally splashed onto my skirt, but when I asked for advice, they kindly prepared a tray with mild detergent and towels and explained how to care for it properly. It was a huge help—thank you. If I had one small request, it would be nice to have simple snacks such as nuts when enjoying drinks in the lounge (a Ryokan we stayed at in Nagano recently offered this, so that may be why I noticed), but we truly appreciate being able to enjoy complimentary drinks. A highly recommended Ryokan.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

Both the meals and the bath were excellent.

I stayed here with my mother. The Accommodation was spotless, and the meals were thoughtfully prepared and truly delicious! Above all, the hospitality from everyone at the Accommodation was outstanding. When I come to Yufuin again, it’s not just that I want to stay in Yufuin—I want to visit Yufuin so I can stay at this Accommodation.

Considering the price, everything was acceptable. However, this isn’t the Hotel’s fault, but by 5 p.m. almost everything in the tourist area—including restaurants—was closed. The downside was that once it got dark, there was little choice but to spend time in the Room. I suppose there must be some kind of agreement among the local merchants.

We stayed here to celebrate my father’s 90th birthday. Thank you for celebrating with us, and for accommodating us even before check-in. The view from the Room was filled with beautiful fresh greenery, and my father was delighted. We were also able to relax in the private Onsen. Every meal was outstanding and satisfied both our eyes and our taste buds. The staff’s service was attentive, and we had a very pleasant stay. It was perfect—10/10.

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.

I requested allergy accommodations, and I am truly grateful for the kind and attentive support you provided. Also, the way you interacted with our child was incredibly respectful—treating them as an individual. You gently answered all their questions while expanding on the conversation, and it seems they not only made new discoveries but also genuinely enjoyed connecting with people. After waving goodbye until you were out of sight, they even burst into tears. This is an Accommodation I can wholeheartedly recommend to families with children!! The curry you served our child at dinner was delicious!

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

Due to my child’s entrance exams, this was my first visit in several years, but the building is well maintained and exceptionally clean. The updated loungewear was very comfortable to wear. Even more impressive is the service from the Hotel staff—everyone at the front desk, restaurant, lounge, and housekeeping consistently provides such pleasant hospitality. There are many Hotels with great facilities but poor service; however, I felt that Grand Phoenix Okushiga is on a different level. As for dining, Italian cuisine is my personal favorite.

Located about an hour from Shinjuku and easy to reach, yet once you step inside, a beautiful, nature-filled garden unfolds and makes you forget everyday life in an instant. The Room was also wonderful—said to be a favorite of Hayao Miyazaki—with thoughtful details throughout, from the view from the round in-room bath to the uniquely textured corridors, creating a truly charming atmosphere. From arrival to departure, the staff’s warm hospitality and attentive care made our family feel completely at ease, allowing us to spend a very comfortable and happy time.

Everything—the cuisine, the Room, the Onsen, the garden, and the music—was wonderful, but above all, the hospitality of the president, the proprietress, and all staff was exceptional. We truly felt their attentive care in every detail. This time we stayed for two nights, spending one night each in the Western and Paragon Rooms. The open-air bath while enjoying the view from our Room and the sound of the vintage audio system were both superb, making it a stay that truly let us forget everyday life. We’re not sure when it will be, but we would love to try staying in the remaining two Rooms as well.

It was my first stay in two months. Everything was clean, and I had a comfortable stay. The Room mirror had been changed to a different one than before, and it was very convenient for doing my makeup. Also, the gentleman at the front desk greeted me with a wonderful smile, which made me feel welcome. I’m planning to visit again in autumn.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.