ทั่วประเทศ × ที่พักชมหิ่งห้อยการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my first stay in Yufuin, and I chose this Accommodation. The staff’s hospitality was very pleasant, and both dinner and breakfast were a delight—each dish was not only delicious but also beautifully presented, making it a truly blissful time. The Onsen was wonderful as well; after bathing, my skin felt silky smooth. Another Accommodation I’d love to visit again has been added to my list.

The service was outstanding. It was the best hospitality I have ever experienced at any Accommodation. The sashimi of Seki horse mackerel, Bungo beef, and local chicken were all delicious. I was able to relax in the open-air bath while gazing at the beautiful starry sky. I would definitely like to stay here again.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

The carefully prepared, healthy cuisine, the clean and stylish Room, the luxurious amenities, and the bath where you can soak while listening to the gentle murmur of the river—everything was deeply satisfying and made for a truly wonderful stay. What left the strongest impression was the hospitality of all the staff. There were several international staff members as well, and seeing them serve guests earnestly in Japanese and make an effort to embrace Japanese culture was heartwarming and put me at ease. This is an Accommodation I would love to visit again. Thank you very much for such a wonderful time.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

Last time, we arrived late and had No Meals Included. It was such a great Accommodation that we were disappointed, so this time we added a BBQ dinner and checked in early for a do-over. Even though it was midsummer, it was cooler from the evening and we could enjoy the BBQ, and the local ingredients provided were unbelievably delicious. There was plenty of food, and we even had a BBQ breakfast with what was left over! We were told rice wasn’t included, so we bought some at Roadside Station Onan no Sato and brought it with us. Maybe because of the BBQ smoke, even though it’s in the mountains, there seemed to be fewer bugs for some reason. As always, the inside was clean, easy to spend time in, and our whole family enjoyed a comfortable stay! Considering the price as well, this is the best Accommodation. Thank you to the owner. We’ll come again someday!

The staff were incredibly friendly and kind! The Onsen was amazing, but what impressed me most was the hospitality. And the kimbap was unbelievably delicious. On the second day they kindly served inari sushi, but I liked it so much I wanted to eat kimbap two days in a row!! The building is old, but it felt like visiting the countryside, and everything was thoroughly cleaned and spotless.

Our dog weighs around 10 kg, so we really appreciated being able to walk him on a leash. The building is spacious, so we were able to relax without running into many other dogs. Both dinner and breakfast were excellent. The meat and fish were very fresh, with a wide variety of dishes—we were completely satisfied. Every staff member was kind and welcoming. We would love to stay here again if we have the chance. Thank you very much.

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

The guest room, hospitality and service, Onsen, Facility, and meals—everything far exceeded my expectations, and I was amazed at how satisfied I was. The atmosphere of the bath and the water were especially wonderful; I wanted to stay in forever. The food was also outstanding, and my wife was delighted. We also enjoyed playing table tennis, and thanks to the light exercise and the Onsen, we slept soundly at night—better than at home. We will definitely return together. Thank you very much to everyone at the Accommodation.

Both the meals and the bath were excellent.

You’ll head toward the mountains on a narrow road that might make you wonder if there’s really a Ryokan up ahead. When we finally arrived, it felt like a hidden Accommodation—so exciting! The building was spotless and well maintained, and the staff were friendly, making it truly relaxing. The Onsen had a sulfur scent, and the meals—centered around fish—were delicious down to the pickles. I couldn’t stop going back for more rice! We made our next Reservation as soon as we arrived—it was that wonderful!

I stayed here with my mother. The Accommodation was spotless, and the meals were thoughtfully prepared and truly delicious! Above all, the hospitality from everyone at the Accommodation was outstanding. When I come to Yufuin again, it’s not just that I want to stay in Yufuin—I want to visit Yufuin so I can stay at this Accommodation.

The property, amenities, and hospitality were all excellent, and we happened to be able to watch fireflies as well, making our stay extremely satisfying.

It was a relaxing experience surrounded by magnificent nature, far from the hustle and bustle of the city. At reception, healing music plays as background music, and together with the scenery it creates a wonderfully out-of-the-ordinary atmosphere. The open-air bath attached to the Room, the meals (for dinner we enjoyed sashimi, meat, salt-grilled ayu, and more; for breakfast we had a Japanese-style meal), and the service were all flawless—5 stars. We will definitely visit again!

It was a wonderful stay, exactly as we had hoped. The Room was very clean, every dish at both dinner and breakfast was delicious, and the private Onsen was fantastic—we were completely satisfied. Some oil from the stone-grilled Tochigi Wagyu accidentally splashed onto my skirt, but when I asked for advice, they kindly prepared a tray with mild detergent and towels and explained how to care for it properly. It was a huge help—thank you. If I had one small request, it would be nice to have simple snacks such as nuts when enjoying drinks in the lounge (a Ryokan we stayed at in Nagano recently offered this, so that may be why I noticed), but we truly appreciate being able to enjoy complimentary drinks. A highly recommended Ryokan.

We stayed in a Room with an open-air bath, and it was excellent—the amenities were well stocked and the Room was clean and comfortable. Both dinner and breakfast were luxurious and delicious. The service was also very polite and attentive. This is a Ryokan we would definitely recommend.

Due to my child’s entrance exams, this was my first visit in several years, but the building is well maintained and exceptionally clean. The updated loungewear was very comfortable to wear. Even more impressive is the service from the Hotel staff—everyone at the front desk, restaurant, lounge, and housekeeping consistently provides such pleasant hospitality. There are many Hotels with great facilities but poor service; however, I felt that Grand Phoenix Okushiga is on a different level. As for dining, Italian cuisine is my personal favorite.

It was truly the best two days in between the rainy season. I was able to let go of my everyday fatigue and stress. The view from the bath over the Kikuchi River was so breathtaking it felt like I could be drawn right in—I could have looked at it forever. The meals were refined and delicious, perfect for me. In particular, the Shichijo rice was outstanding—shiny and absolutely delicious. The front desk service was excellent as well. I would definitely love to visit again.

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.