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Also, the bath and washroom were spacious, so even with several children, we could enjoy it without any stress. A clean space with tasteful interior design where both dogs and humans can relax is very precious. I would love to use this place again with dog-loving friends or impor

Everything was excellent! The staff were kind, and the Hotel, meals, and baths were all outstanding! I’d love to visit again!

This was our third stay. We stayed with three families, including our sons. They kindly provided a large banquet room so we could have dinner together, and we enjoyed a lively, wonderful meal. As always, we were impressed by the heartfelt dishes made with seasonal ingredients. Thanks to the attentive service down to the smallest details, we had a very comfortable stay. As expected of Kamenoi Bessou.

From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.

Moreover, the TV allows you to watch YouTube, which made my family very satisfied. It's rare to find such a comfortable Hotel. Above all, the staff's customer service attitude was kind and pleasant, and although it was just one night, we had a very pleasant stay. I definitely wan

The staff provided exceptional and courteous service from arrival to departure. The dinner was truly outstanding, offering a delightful comparison of sea urchin varieties that we thoroughly enjoyed. The potato dumpling? It was delicious, but we were too full to finish it! The

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

Thank you as always for your kind support. We had another comfortable stay and look forward to staying again in the future.

As the reviews said, the owner was very kind and responded politely to our requests, making our stay truly pleasant. The interior was kept clean, and the bathroom, kitchen, dishes, and rice cooker were all very well maintained. We were able to borrow a ping-pong table and enj

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

It feels incredibly safe and secure here. Thank you! To Mr./Ms. N and Mr./Ms. I at the restaurant—you both embody genuine hospitality with heartfelt service that makes the food taste even better! Thank you! A newly joined female staff member as of September also left a stro

I visited again for the first time in about four years. Every area was thoroughly cleaned, and the Room was exceptionally spotless. For example, even the glass on the glass-fronted dish cabinet in the Room was shining—of course, so were the glasses. The mirrors, glass doors, and even the stainless-steel toilet paper holder in the restroom were gleaming, without a single fingerprint. Every large public bath was immaculate as well. All of the food was made with incredibly fresh ingredients—I’m amazed at how they managed to source everything. The staff were modest yet wonderfully pleasant; just being here makes me happy. Katsuragi Kitano-maru is a space that goes beyond “the best.”

It was my first visit. I was completely satisfied with everything, but there are three highlights worth mentioning. I have stayed at many Hotels, and the dining here was exceptionally satisfying. It’s rare to find Western cuisine of this quality. I was amazed by the consommé made from chicken and vegetables—it concentrated the natural flavors of the ingredients beautifully. None of the dishes felt heavy, and I enjoyed everything right to the end. The ayu paired wonderfully with eggplant as well, and I was impressed by how it all came together. My husband and I even said we would like to stay again just for the meals. The wonderful location was also a major plus. I could truly relax while taking in such a luxurious view. I believe that’s thanks to how meticulously everything is kept clean—from the rooms to the large public bath and even the garden. We enjoyed coffee in the library, and used cups were promptly cleared away; there wasn’t a single unpleasant detail. Above all, what stood out most was how wonderful your staff are. Everyone—the person who provided Shuttle Service by bus, the front desk team, each member of restaurant service staff, and housekeeping—was warm and professional. There were also staff members with charming Fukushima dialects, which sounded lovely to me. In particular, one restaurant staff member remained poised while still engaging in pleasant conversation; unfortunately I didn’t get their name. I hope to see them again on my next visit. Thank you very much.

There’s also a laundry basket, step stool, kids’ shampoo, large trash bin, large refrigerator, and well-stocked amenities. Shoes-off style with slippers indoors. One wall can be used as a screen. Separate top-and-bottom pajamas are provided. The staff were pleasant, check-in is v

The lobby and the room are always clean, stylish, and very satisfying. The bath on the top floor is perfect for relieving fatigue. It's close to Megane Bridge, and you can easily access the tram station. Even if it rains, you can enter without getting wet through the arcade

This was my first stay here. From the atmosphere throughout the Accommodation to the service, thoughtful hospitality, and meals—everything was flawless in sight, aroma, and taste. It was a truly delicious and enjoyable time. The Onsen is compact, but the water quality is excellent and left my skin silky smooth. I’m grateful to have found an Accommodation I’ll definitely return to. Thank you very much.

Baby chairs and baby baths were also provided for families with children, ensuring peace of mind. Guests could select their own yukata patterns along with personal zori sandals—hospitality truly extended everywhere. It turned out to be an extremely satisfying stay. I definitely

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

All staff were always smiling, and their kind, attentive hospitality made our stay truly enjoyable. The view from the infinity pool is breathtaking—you’ll forget you’re even in Japan. The thalasso pool has shade, so it provides relief even under the midsummer sun. The ocean view,

It’s a wonderful Hotel. It feels like great value. For this price, the Room, the luxurious dinner, and the service were all excellent. At the breakfast buffet, I enjoyed fresh vegetables and fruit, as well as soup and bread, warabi mochi, and mizu manju. The bath also had a washi