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I made a reservation with meals at a Ryokan for the first time. The guidance to the room, explanations, meal service, and futon preparation were all smooth. The atmosphere was nice, and it was conveniently close to the sea. The Onsen and private bath were excellent, allowing for a very pleasant stay. I would love to stay again! Thank you very much!

Despite its modern appearance, it had a warm and timeless charm that made me want to stay in rather than go out. There’s a nearby shop with personal significance to me, so I think I'll rely on this accommodation again when visiting that area. Wishing both continued success for ma

It was my first time staying, and it was quiet with meals served in the Room, allowing for a relaxing experience. However, during my Multiple Night Stay, the service on the second day was not satisfactory, with insufficient replenishment of amenities. There were also times when no staff were available, which caused some concern. The semi-open-air bath was nice but not a free-flowing hot spring; it used a circulation system with low water volume and limited temperature control. Since there is no large public bath available, I think it would have been more enjoyable if the water level had been higher and at least partially free-flowing. It’s unfortunate because it’s such a great location where one can relax quietly.

Right in front of the nearest Ugata Station, it was a stylish Hotel with a restaurant on the first floor. The Room was great—not only did it have a bed, but it also had a loft-style layout with a desk underneath, so we could relax before going to sleep. It was also convenient to have a convenience store nearby. Highly recommended for anyone visiting Shima Spain Village!

This was my third stay, and it was my first time staying in a Room on the national highway side. The noise didn’t bother me at all, and I was able to relax again this time. Next month, I may use another R9 location. With more new locations opening, I’d like to continue using them

Thank you very much for this time. The Facility was very clean and comfortable. I would love to use it again.

The staff were very kind and attentive, and we had a comfortable, pleasant time. The Room was clean and welcoming, with a calming atmosphere filled with the scent of wood. The baths included both an indoor bath and an open-air bath, allowing us to relax at our leisure. In partic

The Hotel was very clean, close to the station, and there were plenty of places to eat around it, which was really convenient. The rate was also very affordable, perhaps because it was a weekday—I almost felt bad paying so little. I would love to stay again next time. Thank you v

My husband stays here every month. He says the bed is very comfortable, so he often books a Multiple Night Stay and sleeps very well. However, it seems some amenities are sometimes not replenished—for example, when he tried to use the fabric freshener, it was empty. If you will continue to provide it, we would appreciate it if you could refill it. Thank you as always!

We stayed for a 2-night, 3-day family trip. First of all, I would like to thank all the Hotel staff. We truly appreciated your kind support during our trip, such as storing our luggage before check-in and after check-out. Below are my comments for each item. Guest Room & Amenities The room felt a bit dated, but it seemed very well cleaned. However, I noticed what looked like black mold on the unit bath door and similar areas. I would appreciate it if you could pay extra attention to this during cleaning. I was very satisfied with the amenities. I was also grateful that the gown and towels were replaced with fresh ones on the second night. I would prefer a slightly softer toothbrush bristle, but considering the cost performance, it is understandable. Hospitality & Service There was no excessive interference, yet all staff were very kind. Onsen / Bath As mentioned in the Guest Room section, I noticed what looked like black mold on the unit bath door and similar areas, so I rated this 2 stars. Facility & Equipment There was nothing in particular that bothered me. Dining We did not dine at the Hotel during our stay, but we had lunch there after check-out. We ordered the daily lunch set and steak. Everything was delicious, and we were able to end our trip on a pleasant note. Overall Satisfaction This was my first trip to Nagasaki, and since it is close to Gotomachi Station as well, it was an excellent Hotel as a base for sightseeing. With various tourist spots raising prices from April 1 onward, this Hotel still offered great cost performance. I would like to stay again if I have another opportunity.

With access to the sauna and an open-air bath, plus an ocean view, this price is a great value. Though compact, the Facility is thoughtfully designed and very functional, and the towels and sheets felt great on the skin—I slept soundly. I’d love to stay again.

The meals were very generous, and I felt sorry that I couldn’t finish everything. The Onsen was a comfortable, easy-to-enjoy temperature.

The Room is equipped with a clean kitchen, washing machine, and even something like a walk-in closet, making it convenient for those with lots of luggage. It would be wonderful to stay here long-term. The staff were very kind and attentive. Amenities like toothbrushes were of h

We stayed with two children. Toys were prepared in our Room, and the kids had a great time. The temperature of the large public bath at the Accommodation was just right, and even infants could bathe without any issues. We booked the No Meals Included Plan, but we had dinner at the dining area on the second floor. High chairs for children were available, and there were plenty of menu options that kids could enjoy. The staff at the Accommodation were very warm and welcoming, which we truly appreciated.

From check-in, the staff kindly guided us, which made us feel very at ease. The bathroom was also spacious, and we felt this Accommodation was worth more than the price.

The quality of the beds is truly exceptional, the best we've ever experienced. It seems that other locations in this chain use similar beds, so we look forward to staying at their properties again in the future. However, to be honest, there aren't many other standout features beyond this.

This is a newly opened Hotel, and I’ll stay the night before whenever I go golfing in the future. The toilet and bath were also clean—nothing to complain about. The way to open and close the door was a bit unusual this time, but it wasn’t an issue.

This is a small, traditional Japanese-style Ryokan with just six Rooms, but it was very well maintained with attentive cleaning and service, creating a wonderful atmosphere. When I told them I was coming by train, they surprised me by picking me up at the station—perhaps because it was drizzling. I was satisfied with both the quality and quantity of the meals, and the Onsen was at just the right temperature—so comfortable I could stay in forever. The riverside open-air bath had a great view and felt amazing. I’d love to stay again.

These days, it’s rare to find an Accommodation without foreign staff, and the meals here are very carefully prepared using local ingredients. There are many baths, and they will even let you reserve a large open-air bath that was apparently once used as a mixed-gender bath. It’s an excellent open-air bath and highly recommended. There is also an open-air bath a short walk from the Accommodation, but I was told it can only be used during daylight hours because bears have been seen in the area. The building has the feel of an old Ryokan and shows some wear in places, but it is kept clean and well maintained. The resident cat has changed over time; when I asked the proprietress, she brought her out on a leash. Perhaps because she is well loved, she likes people and will purr even when meeting you for the first time.

I stayed for three nights in late March. The property is family-run, and it had a very warm, welcoming atmosphere. The Room was spacious and well maintained. As mentioned in other Reviews, the breakfast was incredibly delicious!! The menu changed every morning, which made it exciting. Unfortunately, we didn’t have the best weather during our stay, but we were able to see the stars early in the morning on our last day. There’s a hammock on the rooftop, so I also recommend it for anyone who wants to relax and stargaze. Next time, I’d love to watch the sunset too. It’s a little away from downtown, but even after drinking in the nightlife area, we were able to get back by taxi for around 2,000 yen. When I visit Ishigaki Island again, I will make a Reservation at Three Heart again. Thank you very much.