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The buffet-style meals exceeded our expectations, offering a wide variety of delicious options for both dinner and breakfast! The view of the mountains from the bath was stunning, and as a fan of train travel, I would love to stay here again. While many staff members were from o

I was initially worried it might be like a basic accommodation due to the surprisingly low price, but the room was a corner room and extremely comfortable. The breakfast buffet was of such high quality that it didn’t feel free at all. Overall, I found this to be an excellent hote

You can enjoy all this along with accommodation and Onsen for about the same price as just having a meal and drinks elsewhere. The Itoen Hotel Group is amazing! Since I live near the sea and can always enjoy fresh seafood, the buffet was perfectly fine for me. The Onsen was al

Stayed for one night on a business trip. The location is decent, about a 10-minute walk from Hamamatsucho Station. Check-in was smooth, and the staff were polite and attentive. The Room was not very spacious but kept clean, and the bed was comfortable enough. However, due to the proximity to the train tracks, I could hear some train noise at night. Earplugs might be helpful for those sensitive to noise. Breakfast was served as a Japanese-Western buffet in the restaurant on the first floor. There was a fair variety of options, and everything tasted good. Overall, it's good value for money as a Business Hotel.

On the no-cleaning Plan for 3 nights, we received three pieces of welcome sushi every day. It was authentic and very delicious! They also offer complimentary drinks and coffee. There was a shampoo bar as well, which is great for women. Even without room cleaning, they replaced to

I stayed here for a trip with my mother. Last year, when we visited Higashiyama in Aizu and stayed in accommodation with an open-air bath, my mother was very happy. This time, I reserved a room with a ceramic bath. Although there were quite a few steps from the bathroom to

The amenities provided were from DHC, which I appreciated greatly. The staff at the breakfast venue were cheerful and welcoming, creating a comfortable atmosphere that inspired me to write this Review. The miso soup with pork (tonjiru) lived up to its reputation—it was delicio

I was able to relax during the New Year. The breakfast was plentiful, and the view was great. Next time, I would like to enjoy a leisurely meal. It was cold at night, so I didn't go far, but there were taxis available, making it easy to reach the downtown area.

We stayed as three generations and booked two Rooms (a barrier-free Japanese-Western Room and a Japanese-Western Room for four). ■Room Barrier-free Japanese-Western Room It felt a bit dated, but it was very clean and comfortable even with a wheelchair. That said, the view from the window was mostly the garden hillside, so the scenery was a little underwhelming, and the Room felt slightly dark at times. Japanese-Western Room (for four) A beautifully renovated, stylish space! With an amazing view of the pond right in front of us, our daughters were thrilled. ■Onsen・Facility / Inside the Accommodation The tatami hallways meant no slippers were needed—such a relaxing atmosphere. There was also a footbath area where we could unwind. The private bath in particular was spacious, so my mother could use it with peace of mind. The Onsen water quality was surprisingly rich and moisturizing—truly wonderful. ■Meals・Service The food portions were generous and everything tasted excellent. The extra-ordered horse sashimi was also very satisfying. When they prepared a cake for us, they kindly helped set things up so we could enjoy it in our Room, which we really appreciated. The free drinks after viewing hanamomo blossoms (including draft beer) were also fantastic. ■Overall The Rooms, Onsen, and meals were all outstanding—we had such a fulfilling stay. We would definitely like to return to this Accommodation.

As expected from the nationwide APA Hotel chain, a certain level of quality is guaranteed, and both the Room and customer service were satisfactory. Breakfast was heavy with ramen and salmon roe rice (I knew this beforehand, so it's my fault for choosing a breakfast-included pl

The portions are large but the flavors are so well-balanced that you can finish everything! The hotel has only an indoor bath with natural hot spring water flowing directly from the source, but it's sufficient. If you have time, you can also use Enmei no Yu (Enmei Hot Spring) n

I suddenly had some free time, so I made a same-day morning Reservation. I arrived early to use the spa, and when I asked at the front desk, they told me my Room was already ready—lucky me. At luxury hotels, I usually expect service to be pleasantly understated, but here every staff member was truly kind. They approached me right away and offered suggestions beyond what I asked for—excellent hospitality. The Room was beautifully put together with great taste, and the bed was very comfortable. The spa was also wonderful. The executive lounge was quite crowded and there was a bit of a wait, but they could notify me by phone, and both the view and the food were great. Since it was that time of year, there were many families with children, so it felt a little noisy at times. However, there are time slots when children are not allowed in the pool or lounge, which gave me good options when I wanted to relax quietly. It turned into a fantastic staycation—I’d definitely like to come back again.

I stayed here for the first time for a live show near the Hotel. It was close to the station, very clean, and I appreciated the tasty drinks and the cute breakfast bread. With a 12:00 check-out, I was able to relax. However, it would be helpful to have notices in the Room about things like not being able to use the hair dryer in the washroom and the breakfast bread hours. The staff were warm and made me feel at ease. I’d like to stay here again when traveling for another live show.

This was my first stay in a while since the COVID-19 period, and I stayed for four nights. The welcome sweets, 24-hour drink service, and the newly introduced laundry compression machine were very helpful. The front desk staff were courteous at all times, making my stay very plea

We regularly have overnight gatherings as a couple, and this time we stayed here for our event in Isahaya. The best part was the staff. Everyone had a warm smile and created an approachable atmosphere, making it easy to communicate with them. Thank you very much! The room was

The Room, bathroom, and all areas of the facility were very clean. Although the station is right next to the hotel, I wasn’t bothered by train noises (I could even see the Shinkansen from my Room). There are many convenience stores, large supermarkets, and restaurants nearby,

The customer service was excellent. I was worried about the multi-story parking lot because my car has a low height, but there were no issues at all. The meals were very delicious, especially the egg over rice—it was amazing! I even had seconds. I would love to stay again. Thank

Since I had requested a room away from the road in advance, the room further back was quiet and comfortable. There is a pharmacy next door and a supermarket across the street, so food and drinks are not an issue. The front desk staff were very accommodating, making my stay pleasa

The breakfast buffet was also delightful, with horse mackerel, sardines, salmon, and fried eggs cooked at the table, hot and delicious. There was a good selection of squid salted and fermented, tofu, and rice accompaniments. As a fan of Japanese cuisine, it was the best! It w

The only drawbacks were the unit bath (you can’t stretch your legs) and that you can hear a lot of noise from next door; otherwise, everything was great. Breakfast is buffet-style, and I was satisfied with the quality, variety, and taste. I’m glad I already made a Reservation for