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We were upgraded to a two-bed Room for our family of three, and it also happened to be my wife’s birthday—so the cake and bed decorations were wonderful surprises that made our first trip back to Miyakojima in two years truly unforgettable. Thank you so much to all the staff. Co

The pool is one of the largest in the prefecture with views reminiscent of Ubud in Bali and slightly warm water temperature that made it truly enjoyable. All the staff provided exceptional hospitality, which I believe is one of this Hotel's outstanding features. I will visit

The texture of the samue room wear, the comfort of the chairs, the quality of the hot spring water (I bathed five times!), the food, and everything else were excellent. Above all, the meticulous attention of the staff was the most impressive. We were traveling with children, an

Moreover, everything from the interior, amenities (BVLGARI set, Dyson dryer, etc.), to the staff's service exceeded our expectations. Additionally, the room was clean, and we had a great view of the Naruto Strait and the bridge from the room, making it a perfect stay. We definite

Also, from check-in to seeing me off, the receptionist kindly took their time and matched my pace; with everyone’s deep knowledge and hospitality—including guidance on motifs like Fujin and Raijin at the Hotel—it was a wonderful stay that made the excellent Facility even more enj

" We are very satisfied. 1. The customer service was excellent. The explanation of the facility and room was brief and easy to understand. The best part was the photo of us as a couple inside the building and at the entrance on our way home. They offered to take it before we ev

We enjoyed one dinner and two breakfasts, all featuring amazing seafood dishes with great variety. The live kitchen risotto and French toast were absolutely exquisite! My children were thrilled and said they want to come back again! Thanks to you, we created wonderful memories in

Although the rooftop BBQ and breakfast service were no longer available, everything else remained unchanged, providing us with a very comfortable and lovely Room. The view of the sea from the terrace swing was especially soothing and unforgettable. In addition to this comforta

Once again this year, I treated myself to a solo stay at Komorebi and fully enjoyed the dappled sunlight. I was welcomed back with a smile and “Welcome home” from the butler, and Mr. Y also showed thoughtful care. I was truly moved by the exceptional hospitality and felt relaxed

The hospitality was exceptional, and the deliciousness of the meals truly amazed us. Each dish, made with seasonal and local ingredients, was outstanding, perfectly fitting for a ryokan specializing in cuisine. The Japanese sake complemented the meal wonderfully. Additionally, in

That was it. The stay exceeded our expectations. The awe when standing at the entrance, the comfort of the villa, and the "bathing bed" were all exceptional. For dinner, we dined at okas and ayana—both offered delicious dishes that made full use of Yakushima's natural blessi

I also appreciated the thoughtful touches such as L’OCCITANE amenities, an original amenities pouch, and a tumbler. The breakfast buffet offered a wide variety of options, and everything was delicious! Even though I don’t play golf myself, I would love to visit this Hotel again

Thoughtful details throughout the Room made it very comfortable to spend time in. We also relaxed in the stone open-air bath; the view through the bamboo blinds was lovely, and we could unwind at ease. The service was excellent, and the warm smiles of the attendants and proprietr

Everything is free-flowing from the source, and with such great water quality, there’s nothing to complain about—it was truly outstanding. The Room was renovated a few years ago and was more than satisfactory. The staff, including the proprietress, were all wonderful, with impecc

It had been a while since I had breakfast and dinner in the room, and I was particularly pleased to have the option of Western-style bread for breakfast. The food was excellent, and the bread, sourced from a popular bakery in Yufuin, was truly delicious. I was grateful that the

The room was very spacious and convenient from the entrance. It was newly renovated, everything was clean and pleasant, and both the bed and futon were fluffy, which satisfied my family. The view of the Sea of Japan from the front glass was truly spectacular. The hot carpet was a

It was truly an amazing experience. The staff worked with us multiple times beforehand to plan a surprise, and their attention to detail was incredible. I've never experienced such exceptional hospitality before. Thank you for accommodating our requests with a smile! The staff

The equipment is excellent, the bathroom has a washing area, and the toilet is spacious. Moreover, the TV allows you to watch YouTube, which made my family very satisfied. It's rare to find such a comfortable Hotel. Above all, the staff's customer service attitude was kind and pl

The welcome drink includes matcha paired with Mutsugoro-do's uiro (traditional Japanese sweet), which has become synonymous with arriving at Otani Sanso for me. The staff's hospitality is exceptional as well—it’s truly an accommodation where both your mind and body can relax com

The Onsen was excellent, and we thoroughly enjoyed the sauna, leaving the whole family very satisfied. The staff provided just the right level of hospitality, making our stay very pleasant. We were able to consult in advance about watching the Hakone Ekiden, and they proposed a g