ทั่วประเทศ × โรงแรม·เรียวกังที่มีการประเมินห้องพักและสิ่งอำนวยความสะดวกสูง - 109หน้า

This stay was our long-awaited “revenge trip” after we had to cancel in February because a family member came down with the flu. Because the entire Accommodation is covered with tatami, our family member with mobility issues didn’t need to put on geta or slippers, and we were able to relax without stress. The Room was spotless and well maintained, making it very comfortable, and the view opened straight onto an unspoiled rural landscape. We took a breather with a welcome drink before dinner. Dinner featured an abundance of seasonal ingredients such as red snow crab, roe-bearing sweetfish, and matsutake mushrooms—delighting not only the palate but also the eyes and nose. The large public bath felt wonderfully open, as if an outdoor bath were floating within the garden. Towels were also stacked in front of the bath area, so there was no need to bring them from your Room as is common these days. If I had to mention one thing, I feel it would be more fitting to have towels rather than paper towels placed near the sink in the Room. At departure they even removed leaves stuck to our car’s windshield. There was no pushy “this-and-that” service; instead, their thoughtful attention that reaches exactly where needed was truly pleasant. It was an exceptional Accommodation that made us want to return in another season.

Every year during the Obon homecoming season, my mother-in-law and I stay here. The Room, bath, and meals are excellent. However, the nighttime event (show) during Obon has been the same every year, so I would really like to see some different events offered. I look forward to staying again next year.

The staff were very kind. The meals were served buffet-style, with a wide variety of delicious options. One disappointment was that I couldn’t connect to the Wi‑Fi.

There are supermarkets and convenience stores nearby, but the area is not crowded and there is no noise. It feels like it is located in a pleasant, livable town. The Room was clean and very comfortable, and I wanted to stay again right away. I left something behind in the Room and contacted them, and they responded kindly. The staff were all wonderful.

This was my first stay. The Hotel is adjacent to the station, making it convenient for sightseeing, and since my friend who traveled with me smokes, they were grateful to find a smoking Room, which is rare these days. The service was excellent, and from our Room on the 24th floor the night view was beautiful. We were also able to watch the sunrise and enjoy a quiet, dreamlike scene. The Room was thoroughly cleaned and well stocked with amenities. Coffee, tea, and sugar were provided, and while the drinks in the refrigerator are paid items, there was a wide selection. There is also a convenience store nearby, but we were able to relax comfortably in the Room without any hesitation. The breakfast was carefully prepared with thoughtful touches; including local dishes, it ranks among the best Hotels I have stayed at so far. Elevator security also felt reassuring, as the key card only worked for our Accommodation floor. I would definitely like to stay again.

I stayed here last year and it was so comfortable that I came back again this year. You can use the pool until late at night, the Room has a great view, and the on-site restaurant is excellent. It’s efficiently managed, so there are quite a few self-service aspects. That’s convenient with no hassle, but older guests may find it a bit confusing. Having a front-loading washing machine in the Room is extremely helpful (detergent is also provided). If you plan to enjoy the pool and other facilities, be sure to make your Reservation in the Central Building, as each building is separate.

I stayed here for a baseball game. It’s a bit far from the stadium, but I always choose the Hatchobori area because I plan to go bar-hopping. Having a separate bath and toilet was really appreciated after being out in the heat. There wasn’t any tea in the Room—maybe it was included with the amenities given at check-in? I’d like tea and coffee to be stocked in the Room.

I always appreciate your flexibility in both Okayama and Kurashiki, and I’ve been able to enjoy a comfortable stay. I’m also satisfied with the breakfast. In Kurashiki, the bath isn’t very large, which is a bit disappointing. Also, with more tourists visiting the nearby Bikan Historical Quarter, if you check in a little late there may be no parking available. Be careful when using nearby parking—if you choose one without a daily maximum rate, you could be shocked by the total when you pay in the morning.

I think both the Room and the Hotel were thoroughly cleaned; everything was very spotless. Perhaps because my Room was on the top floor, the view was wonderful, and I found myself looking outside again and again. The layout also felt spacious—there was plenty of room even with my suitcase opened on the floor, and I really appreciated having a table-and-chair set as well. The only downside was the shower curtain. Whether it was too short or not wide enough, the floor ended up getting wet all three times (and I’m usually careful when showering). From another perspective, though, the service from an experienced female front desk staff member was excellent. She kindly responded to my request for “a place within a 15-minute walk where I can drink quietly alone and enjoy good tuna,” and explained how to get there in a very thoughtful way. Thanks to her, I got there without getting lost—and it turned out to be the best tuna I’ve ever had. I was also able to relax and take my time. A Hotel with staff who provide such attentive service will surely help younger employees grow as well (sorry if that sounds presumptuous). It’s also a big plus that there is a restaurant, a 24-hour convenience store, and a bakery on the first floor of the building where the Hotel is located. All in all, I had a very pleasant stay.

From parking assistance at check-in through to check-out, the service was exceptionally courteous. The meals were delicious, and the portions were very satisfying. Our child really wanted to play table tennis, and even though we asked outside of regular hours, you kindly opened the Facility for us. We truly appreciate it. Thank you very much.

We went on a trip with three generations, including our grandchild who will soon be 2, looking forward to enjoying the neighboring pool and spa facilities. It was great that we could have fun without worrying about the weather. The Room was very clean, the Onsen was relaxing, and breakfast was delicious—overall it was wonderful, but one thing we noticed was that the bathroom sink in the Room was small and we ended up splashing water around it. Since it is also close to Magome and Tsumago, we would like to visit there next time as well.

This was my first time staying here. There is also an underground parking lot, and the Room amenities were well stocked. I was very satisfied with the coffee machine and the complimentary drinking water. The breakfast buffet also included an egg station, and everything was delicious. I will stay here again when I return home. Thank you very much.

Thank you for taking care of us for 3 days and 2 nights. I love traveling and stay at many Hotels, but I have never experienced a Hotel where the staff’s service and greetings were this outstanding. It’s rare to find such a strong spirit of hospitality in a Business Hotel. The large public bath was also wonderful, and cooling off while enjoying the view from the rooftop overlooking Monbetsu Port after a soak was such a happy moment! Breakfast offered everything from scallop sashimi to jingisukan, and everything was delicious—I ate too much on both days. The milk and yogurt from Okoppe were also incredibly tasty. I’ve only just checked out, but I’m already thinking about when to make my next Reservation. Thank you again—we’ll definitely stay here again!

I made a Reservation for a Standard Twin, and they upgraded me to a Superior Twin Room. It was only for one night, but the Room was spacious and clean, and I didn’t want to check out early in the morning. I’d like to stay here again when I have business in Shinjuku. Thank you very much.

This was my third stay. It’s conveniently located near Karuizawa Station, making it easy to go anywhere. There’s a convenience store and a small supermarket right in front, so you won’t have any trouble with quick shopping. The Room is always clean and well maintained, and I had another very comfortable stay this time. The front desk staff provide calm, understated service, but they are very kind and keep a pleasant sense of distance. The lounge offers coffee, tea, and more, and you can relax in the spacious area. It seems a bar has recently opened as well, so I’d like to try it next time. I think this Hotel is easy to use for both solo stays and family trips. My elderly mother also really likes it and says she wants to stay at this Hotel again on our next visit to Karuizawa. Considering the location, cleanliness, comfort, and Accommodation Fee, I’m very satisfied. I think it’s a great value Hotel. I’d love to stay again.

Great value for money and conveniently located near the station and bus terminal. With the covered arcade, it was easy to get to convenience stores, Don Quijote, and restaurants without being exposed to rain or strong sunlight, which was very helpful. I left my luggage at the front desk on the morning of arrival, and the male staff member who assisted me was polite, so I felt comfortable heading out sightseeing. The Room was clean as well, and I’d like to stay here again when I visit Kagoshima. As a souvenir, I received one sticker from the front desk.

This was a truly wonderful Accommodation. Our family takes trips to Onsen Accommodations that are doable from Tokyo for one night about 2–3 times a year, usually spending around 30,000–40,000 yen per person. My wife chooses the Accommodation each time, but lately none have been memorable or particularly appealing. This time, though, we finally found an Accommodation we genuinely want to visit again. Many of the staff are from Southeast Asia; when I asked, I was told they have passed the Japanese Language Proficiency Test N1 and also undergo a one-year training period. We never once had any trouble communicating. I previously lived in Thailand for about five years for work, so I already knew people from Southeast Asia tend to be even more serious and hardworking than many Japanese—but I was still impressed by just how high the standard was here, and we were able to spend a very comfortable time. These days many staff don’t wear name tags (perhaps due to measures against customer harassment), so I don’t know her name, but thank you sincerely to the woman in charge of our Room—she was wonderful and very thoughtful. The all-staff send-off after checkout truly moved me. As for the Onsen: honestly both the water quality and bath area were fairly standard, but everything was very clean. One thing I did notice is that it’s great not having to bring towels into the bath area; however, you still need to bring things like a change of underwear or your phone. In the end we put them in a plastic supermarket bag out of necessity, but I would have liked a larger drawstring pouch (like those often provided at other Onsens) to be available in the Room. Also, my wife said she felt scared because it was dark on the way to the large bath as well as inside it. Lastly, we felt the air conditioner noise was slightly loud—just mentioning it in case. And the meals were outstanding! The balance, portion size, and taste—everything was excellent with nothing to complain about. Because I’m big-built I eat quite a lot and meals at Accommodations often aren’t enough for me; this time I shared small portions of my wife’s meal with our son as well and still felt about 90% full. While breakfast can be disappointing at many places these days, breakfast here was also solid—and it wasn’t that thin crispy dried horse mackerel you often see everywhere else either (which was nice). Above all else: the wasabi was delicious! Being able to get refills freely made it even better. In any case, we definitely want to come again—thank you very much.

We stayed at this hotel for our first trip away with our dog. We had various concerns before traveling, but this is a very dog- and people-friendly hotel, and we were extremely satisfied with the wonderful staff service and excellent pet amenities. The meals (dinner and breakfast) were especially impressive—luxurious, delicious, and surprisingly generous in portion size! Thanks to you, we had a truly great trip to Karuizawa!

Access from Hosui-Susukino was very convenient. All the staff were very pleasant. There was no bathtub, only a shower booth, but it wasn’t a problem at all. It was my first time trying a rain shower. There was no step between the Room and the toilet, so moving back and forth was very smooth and helpful. There were lovely translucent designs at the toilet entrance and on the window curtains, and I took photos of them. I felt the bed was a little high—probably due to its position relative to the wall-mounted TV. If I have the opportunity, I would like to stay at this Hotel again.

This is a very pleasant Hotel. Everything was spotless wherever we looked, and the front desk staff were exceptionally courteous and helpful. Thank you very much!