ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 740หน้า

Although the front desk staff were foreign, they understood Japanese very well. However, on the second day, the internet connection did not work at all.

We were very satisfied with the Onsen and yakiniku. We would like to stay here again.

With fewer inbound travelers, I was able to enjoy a Multiple Night Stay at an affordable price. There were no issues at all for a normal stay.

The private room is spacious enough for a bed and unpacking, with large windows that let in plenty of light. The simplicity of the room felt refreshing. There is space for a large suitcase, additional storage areas, shelves above eye level, and below them are a TV, refrigerator, and trash bin. While there are no amenities such as yukata or pajamas or even tissues provided, the bed was comfortable enough for a good night's sleep. For me, it was sufficient accommodation at this price point. The flooring felt slightly rough but was easily cleaned with my own wet wipes. Handwritten guides in English and Korean were placed around the accommodation, creating a friendly atmosphere. Due to time constraints, I couldn't use the bath but used one of the shower rooms located on floors 1–3 instead. The changing area was spacious and clean as well as the shower itself—very comfortable overall. I stayed for one night from Saturday afternoon check-in until early Sunday morning after returning late at night by train; it was completely quiet throughout my stay allowing me to sleep soundly without any disturbances. Thank you very much!

Due to a chronic illness, I visit Tokyo Women's Medical University in Wakamatsu-Kawada. On days with early appointments, I have stayed here several times to avoid the morning rush hour in Tokyo. It’s just one station away or about 1,500 yen by taxi to Wakamatsu-Kawada, which is very convenient for my condition. Despite being close to Kabukicho in the neighboring area, it feels surprisingly safe here. The Room is spacious enough for one person and comes with all basic amenities. The microwave is particularly handy. I’ve never had any complaints about cleanliness either. All the front desk staff I've interacted with so far have been foreigners who speak polite and fluent Japanese. They likely speak their native language, English (as their first foreign language), and Japanese (as their second foreign language), which shows how hardworking they are!

Stayed during a trip to OKNW after several years. Chose this accommodation because I wanted to enjoy "GOURMET" and "souvenirs" while staying at a relatively affordable price. The cozy guest room allowed me to relax, and as a guest, I could purchase discounted tickets for the "Rikkarikka Yu" bathhouse, where I also enjoyed relaxing!

It would have been nice to have Wifi But it was a good Hotel

Overall, I was satisfied. The cleaning was thorough, and the property had a clean and fresh feel. However, the water pressure in the shower was quite weak, which made me worry about rinsing off shampoo properly. Additionally, the sofa bed was too worn out to sleep on comfortably as it was. On a positive note, convenience stores, supermarkets, and restaurants are all within walking distance, which is fantastic!

Stayed on December 31st. The location is excellent, with a Seven-Eleven nearby and supermarkets like Union a short drive away. The kitchen was well-equipped, which was very convenient. However, when we tried to eat New Year's Okinawa soba, there were no bowls available. It would be great if bowls could be added to the kitchen supplies. The price was affordable even during the year-end season, and the room was clean and perfect. I would love to stay here again when I visit Okinawa!

Locals say the food is delicious, so they use the large banquet hall for parties. After enjoying the Onsen and having breakfast, I was satisfied. It tends to be used more by men. Tea is placed in the hallway rather than in the Room.

The space was surprisingly large and very comfortable to stay in. Thank you.

This was my second stay, and I felt truly refreshed and very satisfied. Thank you!

We stayed as a family for five days. Unfortunately, the weather wasn’t great, but we were very satisfied with the Room. The Room is spacious, and the windows on the balcony side have an ocean view. Everything you need is provided, including plates and other basic items. Also, although it’s a four-story building, there is a proper elevator. Across the street nearby is a shopping mall with Starbucks, Blue Seal, an izakaya, a food court, and souvenir shops. A short walk from there are several more places to eat. There is also a FamilyMart about a 5-minute walk away. The parking spaces are numbered, but they are not assigned—so you can park in any available spot. Points to note: The Reservation center is open only until 17:00, so if you arrive late and run into any issues, it can be difficult. Checking in by 17:00 is recommended. Even for a Multiple Night Stay, only towels for (number of guests × 2) are provided, so you’ll need to do laundry fairly often. Also, there are no clotheslines or poles provided on the balcony drying rack. Overall, we were very satisfied with the Room.

Each room is equipped with a microwave, which is very convenient.

It seemed that it was not a busy season, so our Room was upgraded. The Room had both a Japanese-style area and a bed, and there was also a kotatsu, so we were able to relax comfortably. The Onsen was excellent, with thick, mineral-rich water that made our skin smooth and warmed our bodies. It is close to the hells, and it's a Property we would like to stay at again.

I enjoyed the soothing tranquility and the feeling that time flowed slowly; the food was delicious, and the service was excellent.

We stayed here the night before a mountain hike. The place was very spacious, and the amenities were well stocked. There was also a convenience store just a short walk away, which was reassuring.

I love the private sauna at this Hotel group, and I’m a big fan of this Hotel. The Room is equipped with cooking utensils, a washing machine, and other amenities, so I can truly relax and spend time comfortably in the Room. I always have a wonderful staycation here. The sauna is also fantastic: a cold plunge bath with a cooling function and an outdoor air-bathing space. It’s truly the best. There is also a large public bath available, so you can enjoy more than just the bath in your Room. However, perhaps the timing was unfortunate when I used the large public bath—the towel bin was overflowing to the point that it couldn’t hold any more towels, and inside the bathing area there were body towels left behind and noticeable trash around the washing stations. That was disappointing. (I understand that leaving body towels or trash behind is an issue of guest manners.) I don’t know whether this happened despite frequent cleaning, or whether many guests happened to use it at once during that time, but that was the only downside. Even so, I had a truly wonderful stay. I would definitely like to visit again. Thank you very much.

With few days off in my usual routine, I booked this Accommodation at short notice because I wanted to relax in an Onsen for the first time in a while, and it turned out to be excellent value for money. The whole place has a strong Showa-era vibe, which felt pleasantly nostalgic to someone born in that era. They prepared a private dining room for us, and our family enjoyed a delicious meal together—both the quality and quantity were more than enough. We were also very satisfied with all the baths: the open-air bath attached to our Room, the large public bath, the outdoor Onsen bath, and even the private bath with karaoke. We could truly unwind. If I visit the Nagano area again, I’d like to stay here again.