ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 687หน้า

The reception staff and housekeeping were all very pleasant, and the Room was clean and comfortable, allowing for a quiet stay. It is close to the station, with a supermarket, market, and convenience store nearby. Even during the Nebuta season, it was only about a 15-minute walk to the venue—an excellent location overall. I’m glad I stayed here.

Congratulations on reopening.

We stayed in a Compact Suite for a 4-night Multiple Night Stay in winter. We made a Reservation because we were drawn to the location and the concept of “staying as if you live here,” and it truly lived up to that idea. First, the location is excellent. We were able to visit Lake Mashu every day and enjoy how it changes with the weather and time of day. It was also convenient to shop in Teshikaga before or after sightseeing, and access toward Lake Kussharo was easy as well, so we could adjust our plans flexibly depending on how we felt. The services provided and the level of interaction with the staff also felt just right for us. Even without special offerings, we could freely enjoy drinks in the lounge, and by making good use of the refrigerator, freezer, microwave, and electric kettle ourselves, we had a very comfortable stay. We could unwind from everyday social fatigue while still receiving support that never felt inconvenient—highly recommended for guests who prefer minimal interference or for Multiple Night Stay. We booked the dinner course for one night only, but each dish conveyed sincerity toward the ingredients and careful creativity. Everything was delicious, and we’re glad we tried it. One minor point: because the toilet/bathroom fixtures and appliances are very design-focused—and apparently overseas-made (based on labeling)—they weren’t immediately intuitive to use. Once you get used to them, it’s not an issue. Overall, we were very satisfied to be able to spend our time quietly at our own pace throughout the stay without stress or inconvenience.

Facilities & Surroundings There are very few shared Facilities, and the overall layout is compact. There isn’t much to do within walking distance nearby, so it felt difficult to go out without a car. Room The Room isn’t especially spacious, but it has the basic essentials. It feels more like a vacation home than a Hotel, with a noticeable “home-like” atmosphere for better or worse. Some details also feel cost-conscious in design, which may come down to personal preference. Onsen There is only an open-air bath, but it was enough to enjoy during the stay. Service Rather than the polished service you might expect from typical Hotel staff, the operation felt relatively casual. If you’re expecting luxury-Hotel-level professionalism and hospitality, it may feel different from what you imagine. Dining The cuisine is French-inspired and makes good use of local ingredients; overall, everything was delicious. That said, in the latter courses it felt less about premium ingredients themselves and more about creatively finishing dishes with comparatively lower-cost items. Considering the restaurant on its own, my satisfaction level felt around JPY 20,000 per person. Overall Review While the dining was excellent, considering this as “staying as an overnight guest,” I felt the price was somewhat high when factoring in the Room and overall Facilities. On the other hand, if viewed more like usage rights or a membership-style Accommodation rather than a standard Hotel stay, your perspective may differ. Overall, this seems better suited for those who want to enjoy quiet surroundings along with dining and an Onsen experience than for those seeking a distinctly luxurious getaway or highly attentive service.

It is a wonderful, luxurious Hotel, but this time the view was completely blocked by a building wall right in front of the Room, so please take this into consideration next time.

I stayed here two years ago and was able to relax, so I chose this Accommodation again. I was able to relax this time as well, which is understandable given the current situation. However, the increase in breakfast prices was a bit tough. The hairbrush was small and difficult to use for those with thick hair.

I was able to spend a relaxing time at this incredibly tranquil property. The hospitality of all the staff was excellent, and I was convinced of its long-standing reputation. Both the onsen and meals were wonderful!

Located in a serene natural setting, this accommodation offers an escape from everyday life. Staying here while listening to the sound of the flowing river is truly soothing. The onsen with natural hot spring water is at the perfect temperature, allowing you to relax for as long as you like. My daughter was delighted to play with a wild raccoon. Although we only had breakfast, it was well-balanced and gentle on the body in both content and portion size. The accommodation is clean and comfortable, making it a place we’d love to visit again next time with dinner included!

Hakuba Happo Onsen is located at the western edge of the Fossa Magna, and its rare mineral composition—due to exposed serpentinite—is said to be unusual in Japan. As it was the off-season (summer), I was able to relax and enjoy the large public bath on my own. Dinner was authentic French cuisine, and breakfast featured galettes. The one-night Plan with dinner and breakfast for one person, priced just under 20,000 yen, felt both luxurious and great value. In winter, many international skiers visit, so Hakuba may have plenty of Hotels and lodges where you can enjoy excellent meals. The Accommodation owner kindly came to pick me up at Hakuba Station even for a single guest. While being served by a wonderful madam during dinner, I enjoyed Nagano-produced wine. The Hotel itself is quite old, but even taking that into account, it was a very good-value stay. It was also conveniently located—about 1–2 hours by bus or train—to Nagano, Matsumoto, and Itoigawa Station on the Sea of Japan side along the Itoigawa–Shizuoka Tectonic Line. Thank you very much for your hospitality.

The moment you enter the Room, a pleasant fragrance greets you, and the space is impeccably clean, creating a very comfortable environment from the first impression. The view from the large windows was stunning even on a rainy day, making it easy to forget everyday life. It left us wondering how amazing it would be on a sunny day, giving us something to look forward to for future visits. The shampoo in the bathroom had a lovely scent and was popular with the kids as well. Additionally, there were plenty of power outlets throughout the Room, combining high design aesthetics with convenience. One thing to note is about using the projector and Bluetooth speaker available in the Room. While instructions are provided, they might be challenging for those not familiar with such devices. Also, if you log into YouTube during your stay, it does not automatically log out upon checkout—so this requires attention before leaving.

I stayed one night in Ueda while traveling from Tokyo to Kanazawa. It looks far more stylish than in the photos. I expected a renovated Hotel in an older building, but I was impressed from the moment I stepped into the front desk area, and I also loved the calm atmosphere of the Room. On top of that, the large public bath and sauna were truly outstanding. Every item at the attached bakery looked delicious, and quite a few people came just to buy bread. This is a highly satisfying Hotel that makes you want to stop by Ueda whenever you visit the Nagano area. Because I hope it continues to become an even better Hotel, my only request is this: while I was happy with the breakfast bread selection at the restaurant, I’d like to see a bit more effort put into both the dinner menu and some of the finer details.

A typhoon was approaching, and unfortunately, it was pouring rain, but we were able to enjoy a tropical atmosphere in the cottage. Next time, I definitely want to come back and go snorkeling at the nearby beaches! Thank you for a comfortable stay.

We stayed with our dog. The Accommodation was very clean and spacious, and we were able to relax comfortably with our family. The only thing we noticed was that there was no partition wall for the shower, so water splashed out when using it, but everyone in our group, including our family members, was very satisfied. We would like to stay again. *Regarding hospitality and service, everything—including check-in and check-out—was handled remotely, so we had almost no direct interaction with staff.

I had some trouble checking in. When I called right in front of the Accommodation, I was told that it had been reserved by someone else, which made me panic, but in the end my Reservation was confirmed and I was able to stay! The Room was very clean! The air conditioning was adjustable and comfortable. The refrigerator had two shelves and also included a freezer. Two complimentary bottles of water were provided. It was a bit disappointing that towels were only provided for one night even though we stayed two nights. The seat on the bath chair was worn down and painful to sit on, so I think it should be replaced with a new one. It’s an Accommodation in a very convenient location close to the station!!

It was comfortable for having a BBQ with friends. The jacuzzi was also great.

We stayed for one night with a family of five and a small dog. Although the signal near the facility was weak, there was Wi-Fi available, and when we contacted them with questions during check-in, they responded promptly, which we greatly appreciated. The room was very spacious with large windows that provided an open atmosphere, and we could enjoy a view of Mt. Fuji from the room. When we entered the room in the evening and turned on the air conditioning, it took some time to warm up; having a heater would have been helpful. On the other hand, from morning to midday, sunlight came through the upper windows making it very hot; blinds for those windows would be nice. We prepared our own ingredients for cooking but enjoyed using well-equipped kitchen tools and appliances like a microwave oven. The drinks and snacks provided were thoughtful touches that made us happy. The hinoki bath filled the bathroom with its soothing aroma, creating a relaxing space—it was absolutely wonderful! Although this stay was only for one night, it made us want to stay longer at this facility. We hope there will be discounts for Multiple Night Stays in the future as we'd love to come back again! Thank you so much for providing such a precious experience!

The moment you enter, you're greeted by a pleasant aroma that soothes you. The Room and sauna are lovely, the bath is spacious, and the surroundings are quiet, allowing for a relaxing and extraordinary experience. Although there were minor issues, it’s a place I’d love to visit again.