ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 570หน้า

This was my second stay. The staff at the facility were just as kind and attentive as last time, making my stay very comfortable. The food was delicious, and the Onsen was excellent.

This was my first stay, and I had a very comfortable time. Thank you very much for your kind and attentive support. I would love to stay again.

The Facility is quite old, but it is kept very clean, and you can see the lake from the window. The bath switches between men and women by time slot, and the Noh stage-inspired design was wonderful. There was also a live Sado Okesa performance—I'm glad I chose this place! Aokiya is really great!

The ocean is right in front of you, and you can even see Enoshima from the Room—an amazing location! It was so wonderful that on the day between our two nights, we spent most of the time in the Room just watching the sea. As others have mentioned, the breakfast bread was generous and very delicious. All of the staff who assisted us at reception were foreigners, but everyone was very pleasant and kind. After checkout, I realized I had left something behind and called them; they handled it kindly, and when I went to pick it up—even though it was my mistake—they spoke earnestly in polite Japanese and said, “We’re sorry you had to come all this way,” which really moved me. I definitely want to stay here again!

They said it was very comfortable, and the Onsen was relaxing.

The meals were delicious, and the bath was pleasantly warm so I could soak for a long time. My skin felt silky smooth.

The Room was very clean and comfortable. The front desk staff were kind and helpful. The shower was great, but having a bathtub would be appreciated. Overall, it was a good Hotel. If I have the opportunity, I would like to stay at this Hotel again.

A master’s graduate from Kunitachi College of Music delighted us with two welcome piano pieces and five more before bedtime. The polonaise pasta we requested for breakfast was also delicious.

Next time I stay, I’d like to request dinner as well. Thank you very much.

We were thrilled that they showed us a covered parking area for our two motorcycles. At other Ryokan and Hotels we’ve stayed at, they offer covered parking for cars but say motorcycles aren’t allowed. The Onsen and the meals were excellent, and the staff were courteous—they even checked with the kitchen to answer our questions about the dishes. Overall, it was a very comfortable Ryokan, and we’d like to stay here again whenever we travel to the Yamaguchi area.

I had daytime computer-based office work, so I called in advance to ask about arriving before check-in. They kindly finished cleaning early so I could check in, and I was able to work in the Room. The air purifier and air conditioner were new and very comfortable. I also needed to come and go early in the morning and late at night, and they accommodated me without hesitation—truly kind. For breakfast I chose the Japanese set meal, which was delicious. Each parking space is narrow, so please be careful. If you’re concerned, there’s a Times parking lot next door, so it shouldn’t be an issue. I’d like to stay again if I have the chance.

We enjoyed so many delicious dishes. The large fish collar was something I had never seen before, and the sashimi boat platter was gorgeous. Everything was tasty, but we couldn’t finish it all, and I felt sorry about that. If I could do it over, I would skip the hot pot and switch to nigiri sushi. We went with our two teenage sons with big appetites, so we thought we could manage it, but we still gave up… The baths were always available whenever we wanted to go, so we could bathe smoothly in the evening, at night, and in the morning. This is an Accommodation I would recommend. Thank you very much.

We arrived early, but the car navigation showed the wrong Hotel location, and we got lost in the snow. The sign was also hard to see because of the snow, so I think it’s better to check on a smartphone map. The room and meals were very good, with warm homemade food. We visited Suwa before coming, and I didn’t expect Gunma to have so much snow. Last year there wasn’t much snow, so we came with regular tires; next time we’ll come with studless winter tires. We made it home safely.

As others have mentioned, the toothbrush was excellent, so I found it at a flea market app and bought one. The location was close to the station and easy to find. I’d love to stay again.

We stayed here at short notice so my son could attend a rugby training camp. Even with rising prices and during summer vacation, we were able to stay at a great rate—with dinner and breakfast included. Dinner (including chicken hot pot) came with an all-you-can-drink option, and we left completely satisfied. Breakfast was also just the right amount. The Onsen temperature was perfect as well. One thing that concerned me was the surroundings—not the building itself, but the area around it. It’s a shame, because the food and Onsen are excellent. With a bit of tidying up, I think it would feel much nicer. The scenery really matters—atmosphere and charm, too. With hopes for improvement, I’d like to stay again. Thank you as well for accommodating my son when his plan suddenly changed to No Meals Included.

The seafood-focused dishes were truly delicious. I was able to fully enjoy the professional craftsmanship, from the delicate seasoning to the careful attention paid even to the temperature of the tableware. The Facility is old, but it is thoroughly cleaned, and you can enjoy a charming Showa-era retro atmosphere. The bedding was also fluffy and thick, and I was able to sleep soundly. I would love to celebrate my birthday here again next year.

We stayed for two nights this time to heal all the fatigue of the year-end and New Year. The clean room and the Onsen in the room were excellent. The kitchen is fully equipped with cooking utensils and appliances. My husband and I decided: "Let's work hard so we can stay at this accommodation again!" (smile) It's true :) Looking forward to staying again :)

We stayed for two nights while helping our child move. Thank you for accommodating our last-minute requests so flexibly. We would love to stay again if we have the opportunity. The meals were delicious.

The front desk staff were kind and helpful.

The Room was clean and well-maintained, and the staff were always seen cleaning. When the dryer stopped working, they responded promptly, allowing us to enjoy a comfortable stay! The morning bread and drink service was great; the bread was packed in a bag, so we could enjoy it with our family at the beach! We would love to stay here again next time!