ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 5หน้า

We stayed at the COTTAGE for a Multiple Night Stay as a couple. We live in Fukuoka and were looking for an Accommodation nearby where we could relax, so we chose this place because it was easy and stress-free to get to and from. The price is not cheap, but it was a truly special, out-of-the-ordinary experience even within Fukuoka, and we had an extremely satisfying stay. The food was delicious, with a bit of an outdoor feel as well, and since there were no other people around, we could enjoy ourselves without worrying about anyone else. The staff were also very kind. We would definitely like to stay again for an anniversary or other special occasion.

As our daughter reached the age for her Coming-of-Age celebration, we stayed here as a family of four to mark the occasion. From the very beginning, we were impressed by the warm welcome and being served matcha tea and sweets. Although it’s close to Dogo Onsen, the property offers a beautiful, spacious, and tranquil atmosphere—truly a luxurious annex just as described. There are famous paintings and exquisite Lladró ornaments throughout, making every moment feel blissful! The Onsen was wonderful as well! We would love to visit again on another special occasion.

We stayed at “Iroukan” during the Obon holidays. Since we were traveling with our dog, we chose Iroukan based on Reviews while searching for a pet-friendly Accommodation. The hospitality exceeded our expectations—the warmth and smiles from every staff member were truly wonderful. Of course, the food was just as highly rated: incredibly delicious and very generous in portion size. From the moment we arrived at the Accommodation’s parking lot, the staff’s kindness and attentiveness stood out—helping with our luggage, welcoming us at the entrance, and even greeting us with a charmingly retro Showa-era style that surprised us in the best way. Everyone clearly loves dogs, and our dog also seemed completely at ease throughout our three-day stay. The Onsen was also fantastic, with free-flowing natural hot spring water and both indoor and open-air baths to enjoy. It’s hard to sum up in just a few words how memorable the service was—and even the head chef’s unique personality gave us a good laugh. The building has an old-fashioned feel that reflects its history, but it’s exactly what you’d hope for in a classic Ryokan—an excellent place where you can truly relax. There is so much more I’d love to share, but if you’re going to Izu, please stay at Iroukan at least once. It’s absolutely worth experiencing. If we have another chance, this is definitely an Accommodation we would love to stay at again.

I stayed here for a concert trip this time. Because of the concert end time and traffic, I didn’t arrive until 9:00 PM, and I ended up getting to dinner very late, but you welcomed me with a smile and I had a wonderful time. Breakfast was also delicious, and since I had some time before checkout, I was able to take a walk in Kenrokuen Garden across the street. The location is excellent, and above all, every staff member was smiling and seemed genuinely happy—I would definitely like to stay here again the next time I visit Kanazawa. Thank you as well for your thoughtful thank-you email.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

We stayed here for a surprise proposal trip. We considered many accommodations, but in the end we are truly glad we chose Tsuruga. From the pickup at Koriyama Station to how to spend time after arrival, the meals, drinks, and our departure the next day, the manager and all staff supported us warmly with just the right sense of distance. Dinner was outstanding. While enjoying Aizu local cuisine and basashi (horse sashimi), what especially impressed us was that they recommended local sake to match each dish. Since we both love sake, that alone made choosing this inn worthwhile. Above all, for this proposal they kindly helped us with everything—from advance consultations to preparations on the day. Thanks to them it was a success, and it became an unforgettable trip for both of us. We are truly happy that we were able to choose this inn for such an important milestone in our lives. We would love to come back to Tsuruga someday—and also visit your Akasaka restaurant. Thank you very much.

The bed was very comfortable, and I slept well. The alarm clock was easy to set, and the volume was just right, so I was able to wake up quickly. From the Room where I stayed, I could see the ocean in the distance (it was on the 8th floor).

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

I caused you a great deal of trouble, but everyone spoke to me so kindly that it truly helped me. The price is almost too low! The in-room lotion was my favorite brand, there were two sinks, and both dinner and breakfast were outstanding. It was a shame there was no view from the open-air bath, but I found myself hoping—thinking from the owner’s perspective—that your service will continue just as it is so you won’t lose guests until the construction is finished. Even without a view from the window, this is a wonderful Ryokan. Thank you very much for everything.

Although we don’t play golf, my husband is an audiophile who loves listening to music, and he was thrilled with this Hotel. We stayed one night on the way to visit our daughter in Nagoya. The building truly reflects the quality you’d expect from a Yamaha Resort property, and the audio room was equipped with Yamaha’s top-of-the-line system. The open-air bath was also excellent. The staff were attentive in every way, and the food was delicious—so I give it a perfect 100/100.

We stayed here for the first time with our dog to celebrate our daughter’s birthday. The welcome drink and dessert were very delicious! The welcome treat for dogs also seemed tasty—our pup finished it in no time! There’s also a drink bar available at certain times, which was great. They even have alcohol, which was the best!! The dog run was air-conditioned, so it was comfortable even in midsummer. Our dog ran around until completely tired out. Dinner is buffet-style, so it’s hard to decide what to eat (lol). The roast beef and sashimi served as a one-plate set at the table were amazing! Alcohol is available for an additional fee, but the food is so good you can’t help wanting a drink (lol). You can dine together with your dog, and there’s also a buffet just for dogs, so we really enjoyed the meal. Since it was our daughter’s birthday, we ordered a cake for an additional fee, and it was delicious as well! The staff celebrated with us too, and our daughter was thrilled! You can also use a private bath. We used it this time; we had 90 minutes, so we could relax without rushing. Dogs are allowed in the private bath too, which is wonderful! There were post-bath drinks and ice cream in the fridge—also fantastic! It’s well worth paying the extra fee! By the way, I also used the large public bath in the morning. The view was great, and it felt wonderful bathing while looking out over Lake Hamana! The breakfast sandwiches were filling and very tasty! They come with pudding too—again, amazing! One of the reasons this Hotel felt so good is definitely how pleasant all of the staff are!! Everyone we met was smiling; they talked to our dog and played with him too. Our pup got lots of love! If I had to mention something negative: although parts have been renovated, there were some areas where you could feel that the building itself is old and showing its age. But personally, there were far more positives than anything else. How easy it is to stay with your dog here, how great the staff service is, how delicious the food is, how relaxing the baths are—we went home satisfied as a whole family! I’m glad we chose this Hotel for our first overnight trip with our dog. We’d love to stay again!!

Everything in the hotel was spotless, the meals were delicious, the hot spring water was exceptional, and the view from our room was stunning. Above all, we were truly moved by the warm hospitality of the staff. Not only did we complete the Jomon Sugi trek, but thanks to our stay here, our trip to Yakushima became an unforgettable memory. Thank you very much. When we visit Yakushima again, samana will be our only choice.

This was my third stay. It was my first time in the “Haruka” cottage, and it was just as comfortable as always. On the day we arrived, we took a walk along the river from the back garden door to Sakuta Beach. It took about 10 minutes to get there. Our senior dog needed to be carried part of the way, but was thrilled once we reached the beach. The Room was clean and comfortable, and the Facility and overall setup reflected wonderful hospitality. The staff were also very kind, making each visit a lovely memory. Thank you very much.

This was my second stay this year, and I’ve already made a Reservation for my next visit. Everything about this Accommodation is satisfying. I have a regular place in Fukushima where I’ve stayed more than 15 times in total, but this one surpassed it. I don’t usually read Reviews, but above all, the meals are outstanding—the head chef’s skill really shows, and I look forward to the delicious food every time. Most of all, the staff’s service is excellent. With only a small number of Rooms, it feels private and truly special. This time, when I mentioned that I wanted to eat peaches since we were in Fukushima, they kindly stopped by a peach shop even though they were busy. Thanks to that, I enjoyed a wonderful dessert and was very satisfied. This is the kind of Accommodation that makes you want to come back again.

Iya Bijin is an Accommodation famous for soba. I had carelessly forgotten this, and since my son has a severe buckwheat allergy, we made a last-minute request to remove all foods related to soba. During our stay, they took great care with the meals, and both dinner and breakfast were wonderful—such as ayu sashimi and dekomawashi—and my son ate so much it surprised even us. Of course, he had no allergic symptoms at all. Thank you very much.

My husband and I stayed at this Accommodation for one night during a two-day drive from Tokyo to Suwa and Narai-juku. Everyone on the staff was truly kind and attentive, and thanks to their warm hospitality we had a wonderful, enjoyable time. Right by the lakeside, we were able to relax in the open-air bath in our Room and fully enjoy the luxury of free-flowing natural hot spring water. The rooftop infinity bath was also very pleasant. The meals featured locally sourced ingredients, and we enjoyed dishes that felt uniquely Shinshu. There were many tableware items, furnishings, and pieces of furniture that matched my taste. We would love to visit again in a different season. The pass tour visiting four shrines was also excellent.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

From the entrance of the Accommodation, we felt warmly welcomed. Every staff member was very pleasant, yet never intrusive, and we had a truly wonderful time. A wild squirrel even appeared on the Room terrace, and the birdsong was so soothing. We were also able to enjoy our meals at a relaxed pace. At check-out, we received kind words that made us feel glad we came—this was an Accommodation that left us feeling that way. We also enjoyed both Mt. Omuro and Mt. Komuro. Thank you very much.

The staff’s calm, welcoming atmosphere created a truly relaxing space, and I had a very comfortable stay. - On the shuttle bus, they provided aromatic hand towels and water - They took us to the golf course restaurant in a lovely cart - When I asked the concierge in advance about sightseeing, they gave me lots of brochures and handwritten notes on the day Everyone was wonderful and incredibly kind—not only at the front desk and lounge, but also at the gift shop—and I was genuinely impressed. Everything was new and spotless; the room was spacious with an amazing view. The breakfast buffet was also outstanding: freshly baked brown sugar French toast, made-to-order Okinawa soba, dim sum, smoothies, plenty of fruit, and many other options—luxurious and delicious. I’ve already booked again for December and can’t wait to return.

On August 7, with concerns about the impact of a strong typhoon, we headed to Kyotango—a trip we had been looking forward to for a long time. Due to my misunderstanding, I entered the entrance at 2:00 PM and found no one at the front desk. Of course—check-in starts at 3:00 PM. Even so, they assisted us right away and guided us to our Room in about 10 minutes. That was where I started causing trouble. I couldn’t wait for the dinner and breakfast that receive rave Reviews. Since we arrived early, I was also the first to use the large public bath. The view of the sea from the open-air bath was incredible. The right edge of the tub had a slope, so I assumed it was thoughtful design for children and elderly guests—but there was an identical slope on the left as well. Looking closer, I noticed the rim of the tub was curved: it was actually designed as a reclining bath. The slopes were made so you could lie back and still see the ocean. I enjoyed it alone, deeply impressed. Afterward, I had a canned beer and some complimentary sake (excellent) in the relaxation area and returned to our Room—then an accident happened: we received news of a death in our close family. After discussing with my wife, we decided to give up on breakfast we had been looking forward to. Since it took about 3 hours and 45 minutes on our way there, we asked at reception if we could leave early in the morning—and they kindly accommodated this as well. Dinner began while my mind was unsettled, but everything from the first appetizer onward was delicious, and my wife and I found ourselves exchanging smiles again and again. Partway through, we were guided outside to watch the sunset from the terrace—body, mind, and palate all completely satisfied. Despite our very early departure time, they even saw us off when we left. I was truly moved. We caused you so much inconvenience—thank you for giving us such an outstanding Accommodation experience.