ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 395หน้า

I’ve stayed here many times. I understand how the system works. There were no issues with the Room, and I have no complaints at all. The cleaning staff are great as well—if you offered a frozen meal service like a certain trailer-house Hotel group, it would be even better! Having front desk staff on-site would be even better, too.

The Facility and amenities were clean. All the staff were friendly and made our stay comfortable. Two of the four elevators were out of service due to maintenance, so the wait was long, but that couldn’t be helped. Meals were served buffet-style. The local seafood was delicious! Thank you very much.

I spent the New Year holidays at a nearby Onsen. It is indeed old. The building is like a maze due to extensions, but the cards placed in the hallway were like Hansel and Gretel, and the elderly couple laughed, saying, "We just need to follow these." The highlight is the Onsen! As soon as you enter, you'll be moved by the wonderful Onsen, exclaiming, "This hot water!" There is no open-air bath or sauna, but it's truly a waste not to experience such a great Onsen. I regret not having visited before. It's only a 30-minute drive from my home, so I plan to use it for day trips from now on.

This was my first time staying here. In the middle of the city in Yokohama Kannai, it felt like a mysterious otherworldly space, and the Japanese-style atmosphere was wonderful. The Room is not very spacious, so the air conditioner blew directly onto one side of the bed, which made it a little uncomfortable. The bathroom was clean, but the bathtub was small. Breakfast was very delicious; the croissant-style waffles and the local specialty shumai were especially excellent. I would like to visit again if I have the chance. Thank you very much.

This ocean-view Hotel has two golf courses. Highlights include a clean, spacious sauna and a large, refreshingly cold plunge pool. I stayed for two nights and fully enjoyed the sauna on both days. The staff were warm and kind, which made for a wonderful Golden Week holiday. Thank you very much.

The place felt a bit old overall, but that only made it wonderfully nostalgic. The child we brought along also found it refreshingly different and enjoyed exploring inside. The meals were full of that nostalgic vibe as well. We also appreciated the thoughtful touch of having coloring pages so our child wouldn’t get bored. They even lent us tabletop games at the front desk, which was perfect for killing a little time. Everyone’s service was great, and we had a very comfortable stay. The view from the bath stretched far into the distance, and it was relaxing to just zone out and enjoy it. Also, the adjacent pool was really fun. There were about four different slides, and it’s hard to pick a favorite. The one from the very top was my first time sliding through complete darkness—exciting and a little scary. Since the pool is extremely close to the Accommodation, it’s a big help for families with kids. Guests can reserve spots earlier than day visitors, which made things super easy. If I had to ask for one thing: I noticed traces of what looked like an arcade area in the building—if only that were still there...

Thank you for having me for one night. I had made a Reservation for a standard Room, but since rain was forecast, I changed to a Room with an open-air Onsen bath on the day. Choosing to soak at a slightly cooler temperature while listening to the rain turned out to be exactly right. The Room was well designed and functional, and I didn’t feel any particular inconvenience. If I had to name one thing I personally wished for, it would be a Bluetooth speaker—I wanted to play a little music, though that may be asking too much. I arrived before noon, left my luggage, and had lunch at “Saryo Sese” on the property (I had requested seats in advance). It’s not cheap, but it was relaxed and enjoyable. After that, I spent some time walking around the city and then checked in properly. The evening champagne free-flow was also wonderfully unhurried, and the rice crackers served as snacks were delicious. For dinner we ate at one of the Hotel restaurants as well; each dish had its own character, and it paired nicely with drinks. If anything, I only wished there were a bar in the Hotel—this is an Accommodation with an atmosphere where having somewhere for “one more drink” would fit perfectly. The area around the Hotel is very quiet too, so even a small bar could really change how you spend your time here. That said, given the location, waking up early to stroll toward Todai-ji in the calm morning is also lovely—and perhaps that kind of stay suits this Accommodation and setting better than staying up late. The concierge team helped me greatly throughout my stay. Overall it was an excellent Accommodation, and I’d love to return when I visit Nara again.

The Hotel is conveniently located, offers affordable stays (depending on the day of the week), and is clean. However, it is disappointing that there is no dedicated parking or affiliated parking available.

A warm welcome made for a pleasant start. The Onsen was excellent. The meals were beautifully presented with an autumn theme and were absolutely delicious.

I was able to make a Reservation just before Golden Week, and it was my first visit. The kaiseki-style sukiyaki dinner was delicious across the board, served promptly, and I appreciated being able to dine calmly in a private room. Breakfast had fewer items, but I could sit by the window and enjoyed the fresh green garden view. It would be even better if the menu changed for guests on a Multiple Night Stay. I was disappointed that about half of the hair dryers in the women’s large public bath were out of order and unusable, and that it’s quite far from the rooms to the bath; otherwise, I was satisfied with the nature-filled location.

This was my first stay, but the location was great, the price was reasonable, and the Room was clean. If I had to mention one thing, the Room air conditioning did not work very well.

Our stay for three men, all turning 72 this year, was very enjoyable. - We could park right in front of the Hotel, and the lift ticket counter is connected to the front desk. The 1-day pass was inexpensive (about half the price of other ski resorts), and Accommodation guests also received a 500-yen discount. - Both the Room and the large public bath were spacious, so we could relax. The dinner buffet included 1 hour of all-you-can-drink, and although there was no all-you-can-eat crab option, dishes were replenished quickly when they ran out, which we enjoyed. - A few points to consider: the air conditioner in the Room was quite noisy, and there were no chairs in the ski locker room. Also, the shop’s refrigerator only had ice cream and no ice; unfortunately, a store diagonally across from the parking lot had sold out of ice as well. All of the Southeast Asian staff at both reception and the restaurant were very pleasant—thank you for a wonderful ski trip.

Having a Seicomart convenience store in the building was very convenient for picking up breakfast.

There were not many Japanese guests, and using the lounge was very comfortable. Thank you for accommodating our Room request as well—it made this a truly memorable trip and workation. We had cocktails on the first floor; everything was delicious and the atmosphere was great. In the lounge, we also saw some guests we don’t usually encounter… Some young overseas travelers had poor manners at times, but a kind word from a female staff member in the hall lifted my spirits. Because this stay was so wonderful, I made a Reservation for the Hyatt in Yokohama at the end of this month. I had avoided visiting before because I wanted to stay away from Shinjuku’s crowds, but thanks to its excellent location next to the Tokyo Metropolitan Government Building, it has a great atmosphere and is a lovely Hotel I would definitely like to visit again. Thank you very much.

Stayed in a Twin Room alone two weeks after the opening. Most guests are foreigners, and the city of Takayama is also filled with international visitors! The staff seemed inexperienced but within an acceptable range. Everything being brand new made the stay very pleasant. The TV is a smart TV comparable to those in a Business Hotel—excellent! The beddings were extremely comfortable for sleeping. The mixed open-air bath requires swimwear, so be sure to bring your own. While the Hotel was great, dining in Takayama city felt tourist-priced; location needs consideration. Famous Hida beef restaurants were fully packed. A hotel I would love to revisit!

We chose a Room that can accommodate four adults in one Room. This type is rare at a Hotel, so it was very helpful. The Room was spacious and very clean. Breakfast was delicious as well. The lobby refrigerator and free snacks were especially great. The garden is also large, and we took a walk after breakfast; I think it would have been even more beautiful in a better season. Also, the large public bath made the whole family happy. However, the window of the 3rd-floor 전망 bath was a bit dirty; it’s a shame because the view would look better if it were cleaner. Overall, we were very satisfied with the Hotel. It’s a Hotel we would like to stay at again.

Overall, I am satisfied. I had a comfortable stay. It would be helpful to have handrails at the entrance and exit of the large public bath.

I had a night shift that day, but I had errands in central Tokyo in the morning, and it was a hassle to go back home, so I used the hotel for day use from 11:00. It’s also easy to reach from Ochanomizu Station—just cross two traffic lights. It was extremely hot that day, but I arrived 10 minutes early and sat on a sofa in the air-conditioned lobby. About five minutes before check-in time, staff told me, “Your Room is ready,” and I was able to check in. The Room is indeed small, but it was kept clean and had everything I needed. I took a shower and napped until evening, which helped me prepare for my night shift.

When I arrived at the Hotel, I tried scanning the check-in QR code at the check-in machine, but it didn’t work. The front desk staff helped me right away, and I was able to check in without any issues. When I entered the Room, I was satisfied with the space and cleanliness. The bed was large, and for a business stay the bathroom was also very good—I had a comfortable night. I could see Kumamoto Castle from my Room, which made it even better. For this price, the level of satisfaction was more than enough. It’s located in the city center, so it was convenient to go out for meals. It’s a Hotel I’d like to stay at again when I visit Kumamoto.

Since I was traveling by train, it was really helpful that it was close to the station. The Room was compact but very comfortable, and even though the bed was a single, it felt a bit larger! The meals were also very delicious. Even though it was May, the Room was very hot and I tried to turn on the air conditioner, but it wouldn’t start. It was my first time needing to insert a stick at the entrance to turn on the main power, so the front desk staff showed me how. The sunset view from the window was beautiful. It was a quiet and very nice Accommodation!