ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 393หน้า

I suddenly had some free time, so I made a same-day morning Reservation. I arrived early to use the spa, and when I asked at the front desk, they told me my Room was already ready—lucky me. At luxury hotels, I usually expect service to be pleasantly understated, but here every staff member was truly kind. They approached me right away and offered suggestions beyond what I asked for—excellent hospitality. The Room was beautifully put together with great taste, and the bed was very comfortable. The spa was also wonderful. The executive lounge was quite crowded and there was a bit of a wait, but they could notify me by phone, and both the view and the food were great. Since it was that time of year, there were many families with children, so it felt a little noisy at times. However, there are time slots when children are not allowed in the pool or lounge, which gave me good options when I wanted to relax quietly. It turned into a fantastic staycation—I’d definitely like to come back again.

The Hotel feels like an art gallery, with artworks displayed throughout, making it fun to explore. The Hotel makes generous use of wood and stone, creating a comfortable space, and the welcome and staff were very warm and reassuring. I was happy that the bathroom amenities were from uka. However, it was disappointing that the rooftop bath is mixed-gender and requires swimwear—I wanted to enjoy the view from the rooftop. I would appreciate it if there were designated time slots. The meals were also delicious and carefully prepared, which was great.

The Room was “Mangetsu.” There are four Rooms, with over 20 tatami mats across the main tatami area and the bedroom. With a total of over 97 m², it felt like a truly luxurious space. The furnishings and Room coordination were wonderful. The hinoki bath was very spacious, and because the added hot water was quite hot, we could soak without it cooling down. In the garden, there was even a discreet box with straw sandals inside, and there was an annex that remained closed—both adding to the atmosphere. Service: The front desk staff were kind. They accommodated two changes to our dinner plans. It was also fun hearing local stories. Meals: Breakfast was delicious. Dinner was at a local sushi restaurant. The grilled isaki (grunt fish) was plump and tasty, enjoyed together with its crispy skin. The sushi portions were very generous as well. If I had to ask for one thing, I would have liked a few more vegetable dishes.

I stayed here for a trip and had a very pleasant experience from start to finish. The Hotel was clean, and the Room was comfortable, allowing me to relax at ease. The staff were courteous and attentive, and their thoughtful service left a great impression. The location was also convenient, making sightseeing and getting around easy. This is a wonderful Hotel that I would definitely like to stay at again if I visit the area. Thank you very much.

Although located next to the railway, I surprisingly had a good sleep. The soundproofing might be excellent. It took some time to figure out how to check the Wi-Fi ID on the VOD screen and connect, but I managed in the end. Other than that, the room was clean and well-maintained, which was satisfying. I didn't use the Onsen or try any meals, so I can't comment on those. However, being close to the station is a huge advantage. This Hotel will definitely be a candidate for my next stay.

Located within walking distance of the remote island terminal and bus terminal, and just seconds away from Euglena Mall. There are plenty of souvenir shops nearby. No need to worry about dinner options as there are many izakayas in the area. The Hotel offers free drinks throughout your stay. I chose this Hotel because of its reputation for delicious breakfast, and it did not disappoint. Highly recommended!

I had a very comfortable stay as I was provided with the best room despite booking at a very affordable price. The dinner at the restaurant was so delicious and generously portioned that I wondered if it was really okay to offer it at such a price—completely satisfying. Although I may not have the chance to revisit this remote island, it was a Hotel where I would love to enjoy a Multiple Night Stay and relax.

Perhaps because it’s newly opened, or thanks to an excellent housekeeping team, both the Room and the lobby were extremely clean. The Room was spacious and quiet, and there was plenty of parking—there was never a time we couldn’t find a spot. The parking lot is large so it’s a bit of a walk, but there’s a convenience store right in front, which makes it very convenient. We stayed for two nights on a Plan with breakfast, and there were hardly any repeat items over the two days. There was a good variety, everything tasted good, and nothing seemed to run out. It’s also nice that Route Inn offers WOWOW. We had a very comfortable stay for two days. I’d definitely like to stay again if I have the chance.

After 10 p.m., the affiliated parking lot was full. There was a nearby coin-operated parking lot with a maximum daily fee of 1,400 yen. It’s fine if you’re traveling by train, but it couldn’t be helped.

I stayed here while moving to prepare for university.\nThe male staff member at reception was extremely helpful.\nI had a very comfortable stay.

I asked in advance about parking and was told to check with the front desk on the day, so I did. However, while I was asking at the front desk, I temporarily parked in a nearby hospital parking lot. Where should I have parked instead? That was my only concern.

It was close to the station, quiet, and had a great selection of drinks, so I had a very comfortable stay.\nIf I visit Otsu again, I would like to stay here again.

Although it’s an older Hotel, it was clean and I was satisfied. The sofa was old and covered, but it was leather and had a nice character. There didn’t seem to be any restaurants nearby, so I had dinner at the restaurant in the Hotel; both the Japanese and Chinese dishes were delicious.

Every Hotel is different, and so is every staff member, but during my Multiple Night Stay, when I gave my Room number to receive the key, one staff member didn’t say a word or make eye contact and handed it over as if throwing it rather than passing it to me properly. I understand they were busy and kept looking at their computer the whole time, but some people come across as very unpleasant. It stood out even more because a part-time worker at a nearby place I stopped by beforehand was very friendly. When I get back to the office, I’ll tell them we should switch Hotels.

There is another LiVEMAX near Kanayama in Otobashi, and the rates are different, so I will use the cheaper one.

I always stay here on business trips. The Facility is clean, and the front desk staff are very friendly and helpful. Above all, the breakfast is delicious. The selection isn’t large, but I always end up eating too much. Most of all, you can’t beat this quality at this price—I wouldn’t choose anywhere else.

It was easy to get here smoothly from the station, and I chose this place because it has a washing machine. Having detergent and hangers was also very helpful. The bathroom had a separate toilet and a washing area, and I felt safe with the security measures. I didn’t cook, but it would have been nice to have kitchen towels. I’d like to stay again when I visit Nagasaki.

I ended up needing a place to stay at short notice and hurriedly searched online for various options. Since the Accommodation Fee was low, I decided to stay here for the first time, and it was very clean and comfortable! I’d like to stay here again next time.

Bringing our two preschool grandchildren with us, choosing the detached Accommodation was the right decision. It was even the same Room my husband and I had stayed in before! It seemed to be their first time experiencing an open-air bath attached to the Room, and they were thrilled. Since it’s a standalone house, we could relax and enjoy ourselves without worrying about disturbing others even if they got a little noisy. Meals were served in a private dining room, and not only was the food excellent, but above all the service was outstanding. All of the staff were from overseas, but they welcomed us with wonderful smiles, making our meal truly pleasant.

While looking for a Hotel near Kumagaya Station, I chose this one because it was the cheapest and had great Reviews. I expected a somewhat retro Hotel, but since I was mainly focused on price for just one night, I didn’t have any particular expectations. However, just as the Reviews said, the moment I entered the Hotel it smelled wonderful, and all of the staff (mostly older women) were truly kind and pleasant. Their thoughtful attention and friendly words came so naturally that I was genuinely impressed!! The Room was more spacious than I expected and very well cleaned, so the age of the building didn’t bother me at all. I’ve stayed at several Hotels in front of or near the station before, but if you’re staying with No Meals Included, this is by far my top recommendation! I probably won’t be going to Kumagaya again, but I wish I had stayed at this Hotel sooner. Every staff member I met in the Hotel left a great impression—such a wonderful place. Thank you very much!