ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 224หน้า

I stayed during the Obon holiday and had a wonderful time. I’ll make another Reservation!

On my first trip to Kanazawa, I felt lucky to stay at such a wonderful Hotel. The Room was spacious, clean, and very comfortable. Above all, the meals were truly delicious—I was amazed. My mother, whose birthday it was, was also very satisfied. Although our child spilled water and we caused some trouble due to picky eating, the staff handled everything with a smile, and we were truly grateful. When I visit Kanazawa again, I would love to stay here again.

Conveniently located near the station with a convenience store nearby. It was a pity that the twin Room we used didn’t have a coffee maker, but we were able to get drip coffee packs at the front desk, and there was a free drink corner in the lobby (may be temporarily unavailable depending on the time). Complimentary women’s skincare items were also available upon request, and they were provided at the hot bath Facility as well. The Room was clean, and there was no step up into the bathroom, which made it stress-free. You can check how crowded the hot bath Facility is on the TV, so we checked before going. It was quiet at night, which was nice.

Because we live a vegan lifestyle, we really appreciated that the shop sold vegan noodles. The bath and the service were excellent, and we would love to stay again if we have the opportunity. Thank you very much.

I stayed in the Women-Only Ladies’ Room (No Meals Included). I visit Sendai a few times a year with an overnight stay, but this was my first time using this Hotel. What made me choose it among many Hotels was the women-only floor with security access and the separate bathroom. The Room had been renovated and was very clean. The loungewear was a two-piece set, and the amenities were high-quality—something you’d expect from a ladies’ room—which really lifted my mood. There is also a water dispenser on each floor, so it’s helpful that there’s no need to buy bottled water. The front desk staff were also very pleasant. I initially thought it might be a bit far from the station, but it turned out to be no problem at all. Next time, I’d like to try the breakfast.

The Hotel was excellent—better than I imagined. Breakfast offered plenty of Okinawan dishes, and I was very satisfied. I also made a Reservation for dinner, and the Shuttle Service to the main building made everything effortless. I had a wonderful time, and I was amazed at how beautiful the stars in the night sky were. I would love to stay again if I have the chance. Thank you very much.

Stayed for one night. I couldn’t hear noise from the neighboring rooms and slept well. I wasn’t sure how to do the self check-in and had forgotten my room card, but the wonderful concierge helped me. It’s close to the station, and there are plenty of shops nearby, which was very convenient.

I have stayed here several times before, but I switched to other Hotels because the TV was an older type and hard to watch, and the Room felt a bit dark. This time, I stayed again after a long while and found that the TV had been updated and the Room seemed brighter—perhaps renovated—which was a great improvement. I would like to stay here again in the future.

The Room was clean, surprisingly quiet, and comfortable. Breakfast is included, and there is a refrigerator as well as shared washing machines and an ice maker, which made it ideal for a workcation. Both the station and convenience stores are nearby, and there are plenty of places to eat in the area. A map with recommendations is also available near the front desk. I could choose to skip housekeeping, but fresh amenities were placed by my door every day. I think it would have been even better if there had been an option to decline amenity replacement as well.

The Room was clean and comfortable. Not only the front desk staff but also the housekeeping team were polite and pleasant.

It’s such a wonderful Hotel that one night wasn’t enough—I can’t wait to come back! The food was delicious, the Onsen was great, and after bathing my skin felt smooth even without applying anything. The rose bath was small, but lovely. The kids also said they want to come again. Thank you very much!

It was conveniently located with easy access to Kumano Hongu Taisha. The Accommodation was new and comfortable, and the meals featured dishes inspired by Wakayama—there’s no other way to describe it than pure happiness. Being soothed by nature and the Onsen made this an amazing trip. I’ll definitely come back! If I had to mention one thing, could you consider setting time limits for the lounge? I could hear people staying there for long periods chatting, and since I couldn’t use it, that was a little disappointing.

It was a wonderful Hotel nestled in nature. We relaxed on the garden hammock and enjoyed the outdoors both day and night. The basement gift shop and game corner were also fun! The bath was excellent, and we enjoyed a leisurely, filling meal with our family.

I was truly soothed by the open-air bath attached to my Room. Listening to the evening cicadas and feeling the breeze, I enjoyed soaking in the Onsen with an indescribable sense of calm. I would love to visit again when I return to Japan. Some of the staff were international, but everyone spoke Japanese very well, which made me feel at ease. Thank you very much.

Stayed for 2 nights. Despite a significant delay in check-in due to transportation issues, the staff provided courteous assistance. It rained during the stay, but umbrellas were available for borrowing. The breakfast and lounge area was excellent. The design was appealing, there were books available, and the daily-changing breakfast buffet offered a good variety of dishes, making it highly satisfactory.

I stayed here while attending the SUPER GT race in summer. Because it’s close to Suzuka Circuit, it was great not having to worry about time. I had breakfast at the Hotel, and since it wasn’t a buffet, it was served quickly—I could eat and check out right away. And being so close to the circuit meant that even with traffic, I still had plenty of time to get there. If you stay here, breakfast is a must. It was delicious, and without the hassle of a buffet, you can enjoy your meal with time to spare. I’d like to stay here again.

This was my third stay. It’s conveniently located near Karuizawa Station, making it easy to go anywhere. There’s a convenience store and a small supermarket right in front, so you won’t have any trouble with quick shopping. The Room is always clean and well maintained, and I had another very comfortable stay this time. The front desk staff provide calm, understated service, but they are very kind and keep a pleasant sense of distance. The lounge offers coffee, tea, and more, and you can relax in the spacious area. It seems a bar has recently opened as well, so I’d like to try it next time. I think this Hotel is easy to use for both solo stays and family trips. My elderly mother also really likes it and says she wants to stay at this Hotel again on our next visit to Karuizawa. Considering the location, cleanliness, comfort, and Accommodation Fee, I’m very satisfied. I think it’s a great value Hotel. I’d love to stay again.

I visited here as a child, and this time I came back to my hometown and stayed with my son and my parents. The Hotel has been beautifully renovated, so it felt quite different, but I enjoyed the nostalgic kawara soba and visited the lounge for the first time. We were able to relax together as a family, and even with just one night we were completely satisfied. The bath in the Room was great, and the private open-air bath was also amazing. The meals were delicious as well, and I would love to visit again. Thank you very much.

This is a Hotel I often use in the relatively quiet area south of the station. This time, they arranged a high-floor room for me, and it was quiet at night as well, so I had a comfortable stay.

Eight of us stayed as a family in a standard Japanese-Western Room and a Japanese-Western Room with a private Onsen and sauna. The Rooms were very spacious, and even my parent with physical difficulties said the in-room Onsen and sauna were wonderful. As for the meals, I initially wondered if there would be enough, but the taste, quality, and portion size were all very satisfying. However, at the large public bath, some foreign guests were swimming in the tub and washing their faces there, and in the changing area they were using their smartphones pointed in our direction, which made me very uncomfortable (I don’t know whether they were taking photos). This is not the Hotel’s fault, but I would appreciate it if staff could make regular rounds to check and provide guidance. Even so, everyone in our family was very happy with our stay. We would definitely like to visit again.