ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 209หน้า

For Yamagata, a paradise of Onsen, it's a bit disappointing that the large public bath uses Onsen additives. However, the breakfast menu is abundant and includes local gourmet dishes. The front desk staff are very kind and attentive. The room was clean and comfortable.

I occasionally stay at hotels in the Ginza area, but this stay was the most satisfying so far. The price range of around 40,000 yen is just right for Ginza—not too expensive or too cheap. The flow from the entrance to the room was smooth, and the large public bath was spacious, clean, and well-designed with a great sense of style throughout. Additionally, the fragrance inside the elevator was very pleasant—it made me curious about which brand's scent was being used because it smelled wonderful. What stood out most was how staff handled a situation when I accidentally left my ring in a locker at the public bath. Despite it being after closing hours, a front desk staff member kindly and promptly searched for it and helped me recover it—I am truly grateful for their assistance. Among all my stays in Ginza accommodations so far, this hotel has been my favorite by far. Thank you for such a wonderful experience! (As an IKYU Diamond Member, I would be even happier if more perks were added for Diamond members in the future!)

I stayed here while returning home for the Obon holidays. Typhoon No. 15 was approaching, but there is an underground parking garage, so I could park my car with peace of mind. The Room was clean and comfortable, and thanks to the warm hospitality of the female staff at the breakfast venue, I was able to leave the Accommodation feeling great. I will come back again for the delicious breakfast. Thank you very much.

The service is excellent. Their greetings and thoughtful hospitality truly stand out. My only complaint is that many Chinese guests were staying on the same floor and were making noise in the hallway until late at night.

We had sukiyaki for dinner. It was juicy and delicious. The hot spring water was silky and alkaline—truly a skin-beautifying bath.

There was a great selection, from treats like crab and grilled eel steak to local specialties such as ramen and dango-jiru. They also had ice cream for dessert, which was very satisfying. I used the large public bath early, so it wasn’t crowded and I could relax. There is also a private family bath, making it convenient for families with small children.

We visited to celebrate my father’s 80th birthday. We had dinner at arco on the 42nd floor. They prepared a dessert plate, and my father was very happy. The website said we could see fireworks from the 42nd floor, so we made a Reservation, but unfortunately they were not visible from the restaurant. (However, after leaving the restaurant, we were able to see them briefly from the lobby.) We also had breakfast at arco the next morning, and the Tsuno sparkling wine and cheese were delicious. My mother especially enjoyed the galette. The ocean view from our Room was wonderful, and I’m grateful that we could do something meaningful for my parents. We would love to visit again.

There is a supermarket and other shops within the Facility, which is very convenient. We stayed here because it was easy to access for sightseeing in Yokohama. If you enjoy walking around, Chinatown and Yamashita Park are within walking distance, and Noge is also close by. The night view was even better than in the photos and never got old. The soundproofing was excellent, and we could hardly hear any noise from outside.

Conveniently located near the station, and the breakfast had a wide variety of delicious options. I’d love to stay again—thank you very much.

This was our first stay in three years, and our first summer visit with children. After enjoying the pool, our child fell asleep and we weren’t sure what to do, so we asked just in case—and you were able to let us check in almost two hours earlier than planned. It was a huge help. Our child was fully refreshed after a nap on the bed, and we were able to enjoy the pool even more afterward. The BBQ was also great for families with kids—our children played on the lawn, so we could relax and take our time. It’s a bit of a shame that we couldn’t use the container sauna or spa because we had children with us, but we were very satisfied with the extraordinary experience that felt like being abroad. We would be very happy if the wine selection could be improved a little more.

This was our first trip traveling with our dog, and we chose this place! We also had our child with us, and it was truly so much fun! We were very satisfied with the BBQ dinner as well! I was a little worried about the toilet in the trailer house, but... The take-home loungewear provided for the Room was also a very welcome perk. We’d love to stay again.

With convenient access from Kamakura and an outlet mall on-site, we can spend a fulfilling time here, so we stay about once or twice a year. I especially love the Onsen Facility the most. Also, the consistently warm hospitality of all the staff is a big plus!! The breakfast buffet was delicious as well. We will continue to stay here.

We thoroughly enjoyed both the dinner and breakfast buffets. At dinner, the Shimane Wagyu roast beef and sweet shrimp were especially delicious. For breakfast, in addition to making our own seafood bowl, we also loved the Shimane Wagyu beef stew, which was hearty with plenty of meat. The garden was beautiful, and all the staff were kind and helpful. Thank you very much.

Although it seemed nearly fully booked, we had a very comfortable stay! The indoor dog run was air-conditioned, so we didn’t need to take walks in the heat. The Onsen also featured an authentic open-air bath that warmed us through to the core. Above all, the staff’s hospitality was exceptional—they welcomed us on arrival and saw us off at departure, making it a truly wonderful memory.

I stayed in Sapporo mostly by myself throughout June, and close to the last day my family of three stayed here as well. This used to be New Otani Sapporo, and the Room is spacious in a classic city-hotel style and has been beautifully renovated, so I had no complaints at all. Breakfast is also wonderful—you can enjoy as many of the famous pancakes as you like, and it’s a great way to start the day feeling happy. I’ve seen some comments about the age of certain bathroom fixtures, but on the higher floors I was soothed by the mist setting with a ReFa shower head. On lower floors, it’s a two-handle mixer tap type; however, perhaps because of that, the water pressure is extremely strong and you can fill the bathtub quickly. Combined with the shower head, I could even massage my legs in the shower, which personally left me very satisfied. I plan to stay here again whenever I visit Sapporo in the future.

The amenities were excellent, and the ReFa shower head and hair dryer were very comfortable to use—thoughtful services that many women will appreciate. The Room was cozy and made me feel like I was staying at a small boutique Hotel in Paris. It was my first repeat stay in a while, and I would definitely like to stay again.

Our children love this place, and we visit almost every year; this year again we were able to relax and enjoy our stay. There was a small mix-up with part of the dinner, but it was resolved promptly, and both the staff’s response and follow-up were excellent, so we were very satisfied. We would love to visit again.

The staff were excellent in every way.

Omicho Market is so close it feels like it’s next door, and major sights such as Kenrokuen Garden and Higashi Chaya District are also within walking distance. There’s a convenience store nearby as well—an excellent location. The Hotel Room was clean and comfortable, with the toilet and shower Room separated. The large public bath and open-air bath on the top floor were also wonderful. If I go to Kanazawa again, I’ll definitely stay here again. I was extremely satisfied with this Hotel.

I was pleasantly surprised by how excellent the all-inclusive offering was. The dining was also very satisfying—not a typical buffet, but with options like robatayaki. The Onsen is clear and colorless, but it leaves your skin feeling silky smooth. The only disappointment was that the loungewear pants were far too large. They can be adjusted with a drawstring, but I wish there had been a bit more variety in sizes.