ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 197หน้า

During our stay, every staff member provided attentive hospitality, and our whole family had a very comfortable time. We also greatly appreciated your prompt help with an item we left behind. We would love to stay again. Thank you very much.

It was a truly charming and wonderful place to stay that made us completely forget the busyness of everyday life. The room had a special, out-of-the-ordinary atmosphere, yet it was also comfortable for our young children, allowing our whole family to relax from the heart. The pool was especially memorable. Because we could enjoy it privately as a family, we didn’t have to worry about anyone around us and could play to our hearts’ content with the kids—it became an amazing memory filled with nonstop smiles. In the morning, we also loved how beautifully the pool’s surface reflected onto the indoor ceiling. The jacuzzi bath and sauna were excellent as well, and we were able to fully unwind and recover from daily fatigue. Both dinner and breakfast were fresh and delicious, and we thoroughly enjoyed such a luxurious dining experience. Overall, we were extremely satisfied with our stay; however, if I had to mention two areas for improvement: first, there was no disposable comb among the amenities (we hadn’t brought one), so it would be helpful if one were provided. Second, having child-sized chopsticks—such as mini disposable chopsticks for small children—would be greatly appreciated during meals. All in all, it was a fantastic property that made us genuinely think, “We definitely want to come back!” Our children kept saying during our stay how much they wanted to return as well, making it an unforgettable trip for our entire family. Thank you very much for the wonderful space and hospitality—we would love to visit again.

Visited for sightseeing. The convenient location near Keikyu Kawasaki Station and JR Kawasaki Station, along with the quiet and clean Room, allowed for a relaxing stay. The warm and cheerful greeting from the front desk staff upon entering the Hotel (even from quite a distance) left a lasting impression of being warmly welcomed.

As a wheelchair user, I was able to visit with peace of mind thanks to the prompt communication regarding parking and other inquiries from the time of Reservation. I chose a plan with breakfast and dinner included, and I especially enjoyed the conversation with the female staff during dinner. The chef's dishes and the patissier's desserts were very satisfying. If I may suggest an improvement, in the room for three people, setting up a sofa bed made it difficult to use the closet and safety box. While I appreciated that it was prepared in advance, this could be improved. Overall, the location was convenient with moderate traffic in the area and nearby convenience stores, making it friendly for us who traveled by car from out of town. Several international staff members were working as well, but all staff left a kind impression on me. I will definitely use this place again when visiting Osaka!

I stayed here to attend a stadium concert. Since I made a last-minute Reservation, only a smoking Room was available and I was worried, but it seems you were able to accommodate my request, and I had a very comfortable stay. It was a twin Room with a nice classic feel, and there was also a solid table set in the Room, so I could eat there as well. The front desk staff were very courteous, and the Room felt clean. Check-in from 3:00 PM was very smooth. I would like to stay again.

I was very satisfied with the location, room, and amenities. I would like to stay here again if I have the opportunity!

I ended up staying in Niigata at short notice, and I really appreciated your help. Even though it was late at night, the front desk staff were very kind and helpful. The Room was clean, and for this type of Hotel, the bathtub in the bathroom was pleasantly spacious. Breakfast offered a wide variety of options—especially the nikujaga and Niigata-grown Koshihikari rice, which were delicious. I’d love to stay again when I visit Niigata.

It’s a small inn, but the host’s personality was absolutely wonderful. The meals were delicious, and the room was comfortable. I only wish I could have stayed for multiple nights instead of just one. If I’m in the area again, I will definitely stay here again.\nThank you very much.

I’m very sensitive to light and usually can’t sleep if there’s even a little brightness, but I slept well here! With curtains, light always leaks in through the gaps. This room had shutter-style blinds that made it completely dark, and I was grateful—I slept soundly and woke up at 8:22. Breakfast is served until 8:30… oops, my mistake! But still… I actually managed to sleep. I also liked the firm pillow. Softer pillows are available to borrow at the front desk as well. I’d like to stay again, and if there’s another ONE OK ROCK live show, I’d love to use this hotel again.

I’d been wanting to go fishing and had been curious about this Accommodation for a while, so I was finally able to stay here. The building and facilities felt a bit aged overall, but that created a calm atmosphere where I could relax without any pretense. There was tea-scented incense in the room, which really impressed me. I thoroughly enjoyed fishing, and at both dinner and breakfast the staff kindly explained everything in detail—their thoughtful hospitality made it a warm and comfortable stay. The meals were excellent in both quantity and quality. I’d love to come back in another season to enjoy fishing, the Onsen, and the food again.

We stayed as two adults. We were able to enjoy a variety of alcoholic drinks in the lounge, and it felt like a quiet, sophisticated space. You can have a truly wonderful time here. The Room was very clean and comfortable. The meals were also delicious, and we could dine at a relaxed pace; there was a great variety of ingredients that felt nourishing for the body, which we really appreciated. If we have the chance to visit Tateshina again, this is a Hotel we would definitely like to stay at.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

Everything—from the service and the Hotel’s interior design to the teppanyaki and even the smallest details in the guest room—was perfect. It was a truly moving and wonderful stay.

The breakfast was delicious. There is also a convenience store nearby, which was very convenient.

Thank you so much for your help. We look forward to your continued support.

The facilities are old, but I felt it was a hotel with plenty of services and a well-maintained sense of cleanliness. The staff were courteous, which left a good impression. The bath is for men only, and it was nice to have two tubs at different temperatures. If I have the chance, I’d like to visit again.

It was very comfortable. Thank you very much.

I stayed for a Multiple Night Stay of 5 nights. The staff were very attentive, and I had a comfortable stay. The welcome drink and complimentary breakfast were delightful and felt like a great deal. Since I used my own toothbrush, I returned the provided one saying "I don't need it," and in exchange, I received local Umaibo snacks equal to the number of toothbrushes—this was an unexpected bonus! Security was reliable, and the Onsen was very relaxing. Overall, I was very satisfied. The Room was slightly small but perfectly manageable for my stay.

Breakfast in the Room was excellent. We could relax without having to get ready or change clothes. The bathroom was also spacious and very clean. Thank you for your hospitality. Just one thing: with only the large mirror in the Room, it was a little inconvenient when applying makeup. A small movable mirror would be helpful for women. Sorry if I simply couldn’t find one.

I had to book after noon on the day due to a sudden business trip, but fortunately there was a vacancy and I was able to stay. This was my second stay, and the front desk staff were courteous. The Room was clean, and I had a comfortable stay. Thank you as well for keeping my ice packs for me! I would definitely like to stay again if I have the opportunity.