ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 139หน้า

I stayed for one night with breakfast included. The triple Room on the 4th floor of the East Wing was spacious and spotless, and we could even see cruise ships in the harbor through the large window. One of the three beds was a double bed, so I slept comfortably—it was perfect. For breakfast, I chose the charcoal-grill restaurant on the 2nd floor because I wanted to take my time; the portion size was just right, and having freshly cooked rice with salmon roe felt uniquely Hokkaido. There were also plenty of carefully prepared desserts to choose from, and the staff were kind and attentive, so I was very satisfied. When I emailed to request a Hotel brochure and a sightseeing map, they sent them to me, which I really appreciated. The lobby’s complimentary drinks offered a good variety as well, and they tasted great when I came back from the hot weather outside. If I have another chance to travel to Hakodate, this is definitely a Hotel I’d like to stay at again. Thank you very much for your hospitality.

Although I was traveling alone, I stayed in a twin Room! The moment I opened the door, I couldn’t help saying, “So spacious!” The high ceilings and many mirrors made it feel even larger. The two-seater sofa by the window also had plenty of space. Since it’s a long-established Hotel, the overall atmosphere is a bit retro, but that actually gave it a sense of elegance and calm that I really liked. I’d love to stay again.

My daughter and I stayed here to celebrate each other’s birthdays. We were upgraded to a spacious Room with views of both the sea and the mountains, and we were happy to relax and truly enjoy our time. We also visited the lounge on the same floor, where we enjoyed a generous selection of alcoholic drinks and delicious hors d’oeuvres plates. We can’t wait to come back again.

Although I was traveling solo, my Room was upgraded, so I was able to relax and enjoy a spacious stay. Even though I checked in after 11:00 PM, the staff welcomed me warmly, which made me feel at ease. There is also a convenience store open 24 hours nearby, which was very convenient. I would like to stay again.

We stayed for three nights during the Obon holidays. This was our third year in a row, and each time it has been incredibly relaxing—we always enjoy the best vacation here. Although the weather was poor after the typhoon, it miraculously cleared up from the second day, and we were still able to see the Perseid meteor shower. The staff were wonderful, and there was nothing that made us feel uncomfortable; our children had a great time as well. That said, we were very disappointed that the Diamond benefit of early check-in is no longer available. The only area for improvement may be that check-in tends to take a little time each visit. Thank you again for everything this time as well.

As with last year, everything was outstanding—from the staff’s hospitality and the meals to the baths and all Facilities. It also coincided with the fireworks festival, which made for a truly happy time.

This Hotel offers the ultimate stay-in experience, where you can enjoy breathtaking views you don’t usually get to see from the sofa in your Room. With nothing around to block the view, you can take in Osaka from high above. Corner Rooms face west, so depending on the weather, you may catch a beautiful sunset sinking into Osaka Bay. With direct access to department stores and restaurants, and more shopping Facilities just a short walk away, it’s perfect for picking up a few things and then relaxing in your Room at your own pace. No matter when you stay, you’ll have an amazing time—this is a place you’ll want to return to again and again.

I chose this place while looking for a nearby destination I could reach by car with my father (85), as it may be our last trip together. I wished I could have brought my late mother as well, so I came with her photo. It was about a 90-minute drive. Surrounded by greenery, we stayed one night from Sunday to Monday, which suited our schedule. There is an elevator, and the seating is comfortably spaced. Dinner was a kaiseki-style meal, with vegetables prepared deliciously. Breakfast was buffet-style, but they do not let in too many guests at once, and the small-dish presentation was great. The rice was also delicious, and the seasoning was just right. I would like to visit again casually. There are activities that children will enjoy too, and next time we plan to come with our grandchildren’s family.

This stay allowed us to spend our limited time in great comfort. We were able to fully enjoy the rainbow, the night view, and the beautiful scenery from our Room, and we sincerely appreciate your Hotel’s warm hospitality. The edamame bread and watermelon bread we reserved were also very well received, and my whole family was delighted. Whenever we stay in Niigata, Hotel Okura Niigata will be our regular choice of Accommodation.

We were satisfied with everything—the bath, the Room, and the meals. The bath was truly blissful; we could relax while looking out at the sea. Breakfast offered a great variety, and we ended up eating too much. Our family was very happy as well and is already saying we should come again. Thank you very much.

I have stayed with the Hotel Mets brand several times, but this was my first time in Omori. Thanks to your efforts to accommodate my Room assignment request as much as possible before check-in, I had a comfortable stay. The front desk staff also kindly supported me during the check-in process, so everything went smoothly without any major issues. The Room cleanliness and Facilities were what I have come to expect from Mets, and overall I was satisfied. In particular, I needed to use the internet in my Room for an online interview this time, and it worked without any problems. However, I felt the carpet design in the guest Room was a bit busy, and I would have preferred calmer colors and a simpler design. For foreign tourists like me, the Omori area feels a little far out, but since I was satisfied overall, I would consider staying here first if I have another chance to visit Tokyo.

I stayed for one night, and everything was comfortable—from the staff’s hospitality to the meals and the in-house Facilities. Both dinner and breakfast were exceptionally delicious, offering a wonderful way to enjoy Kanazawa. The Room amenities and complimentary drinks such as water were also thoughtfully provided. The in-room bath, large public bath, and private bath were all very clean, allowing me to relax at ease. This is a charming Accommodation that I would love to visit again. Thank you very much for such a truly comfortable stay!

This was my first stay, and both the Hotel’s location and the surrounding area were great—I really felt I made the right choice choosing this Hotel (lol). The atmosphere of the Hotel was also amazing!

I visited Sapporo for fan activities. I wanted to keep the Hotel cost down, but I prioritized the location and made a Reservation here. At check-in, there wasn’t a detailed explanation about an upgrade, but when I picked up the key and went to my Room, they had prepared a spacious twin Room for me. The Room had two windows and was very bright and comfortable. Even though I was traveling alone, having the toilet and bath separated was very convenient, and the sink area was also spacious and easy to use. I would like to stay here again when I visit Sapporo. Breakfast was also very delicious—I ended up eating a lot in the morning.

The service, rooms, and breakfast were all great—but the breakfast selection was incredible! Eel, pickled plums, acacia honey, cheese, vegetable juice, and more. There were so many carefully chosen items that I wanted to try but couldn’t fit in everything, so I’ll save them for next time (lol). During the busy breakfast hours, a staff member helped me out. They seemed a little surprised but were happy about it. It’s also close to JR Namba Station and the West Exit of Osaka-Namba Station. You can get to the Hotel without getting wet, and there’s a Life supermarket open until midnight nearby—so we had no trouble at all.

This is my third stay. Since the bath is an Onsen, I don’t use the in-Room bath, so even if it’s small, it’s not a problem. They offer body scrubbing, and I use it every time—the staff member is friendly and does careful work, which I really like. Dinner and breakfast are included as a service, and breakfast in particular is very satisfying. I had beer and wine at night (paid separately each time), and the wine was especially delicious. The Hotel rate is affordable too, so I’ll definitely stay here again next time.

This was our first time staying here. The Room was spacious, and the in-room Onsen bath was also large and roomy. It was a true free-flowing hot spring straight from the source, and the bath was wonderful. Being able to soak in a free-flowing hot spring whenever we wanted, without any hesitation, was the best! The meals were delicious as well, but we’re a small-appetite family and couldn’t finish everything, so we’re sorry we left some. We had a very comfortable stay.

With direct access to Okayama Station, it was convenient for both the Shinkansen and local trains. It was raining on the day of my stay, but they lent me an umbrella when I left my luggage before check-in, so I was able to enjoy sightseeing in Okayama. I would like to stay here again when I visit Okayama.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

I always stay here when I visit Kagoshima. After getting off the airport bus, just go up one floor, and Kagoshima-Chuo Station is right in front—very convenient. The Room and bathroom are both spacious and comfortable, and the Sakurajima-view Room offers a spectacular view of Sakurajima. Breakfast is also delicious. In particular, the Satsuma-jiru soup, egg dishes, rice, simmered kumquats (?), and sweet potato pudding were excellent.