ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 134หน้า

Check-in and Dining As we were staying with a large group, they handled our additional requests smoothly. They thoughtfully arranged the seating for dinner, and it seemed the same consideration was carried over to breakfast. We were able to enjoy our meals in a relaxed atmosphere. Everything was delicious, and we were fully satisfied both visually and in terms of portion size. The Onsen was also wonderful. We received smart, unobtrusive, and attentive service throughout. It was a truly great stay. Thank you very much.

We stayed here to celebrate my mother’s birthday. The meals were truly delicious, and I was especially happy to see my mother—who usually eats lightly—enjoy so much. Even while you were busy serving, you were very attentive, and when we shared how impressed we were with the dishes, you kindly explained the ideas and techniques behind them. It made for a wonderful time. We felt refreshed by the pleasant Onsen and your thoughtful hospitality. My mother is already excited to come back next time with her friends. I would also love to visit again in a different season. Thank you very much.

A friend told me last year that the Suzuka Circuit pool was great, so we stayed thinking we’d be tired after spending the day at the pool. The Hotel is conveniently located—it's close from the parking lot to the entrance, and there are shuttle buses inside, so it’s easy to get to the baths, restaurants, and front desk. The pool itself was excellent, with a variety of areas for everyone from small children to adults, and there are plenty of shops as well. The staff were also very helpful. We even bought tickets again the next day and went around the attractions. Our child will be three next year, so we’d like to come back again.

From the elevated walkway outside the East Exit on the 2nd floor of Takasaki Station, I could spot the colorful neon sign for “HOTEL123,” so I found my way there without getting lost. Since I’m terrible with directions and arrived late at night, I might not have made it there so smoothly without that sign. Even though it was late, the front desk staff kindly explained the room key and Facilities, which made check-in feel reassuring. There was a convenience store about a 3-minute walk away, so I could pick up a late-night snack. That said, there was also a light-snack vending machine on the same floor as the front desk, which seemed handy if you just want something small. The Room does feel its age, but it was thoroughly cleaned and spotless—nothing to complain about. Having a large public bath where you can stretch out and soak was especially appreciated after long-distance travel. (As others have mentioned in their Reviews, it is on the smaller side, but still more than sufficient.) The water temperature may come down to preference, but it could be slightly hotter. The drink bar next to the front desk had an impressive selection—I was surprised they even offered consommé soup and miso soup. Being able to get both fluids and salt from soups may be part of their consideration for preventing heat exhaustion. Breakfast is included for free so I didn’t expect much, but it exceeded expectations by far: white rice, several kinds of bread, and multiple Japanese- and Western-style side dishes. I was very satisfied. This Hotel offers thoughtful service that anticipates guests’ needs despite its reasonable price point, and I’d like to stay here again next time I visit Takasaki.

We used this accommodation for our family visiting from overseas. I heard the check-in process went smoothly. They also said the room was nice. Thank you very much.

I chose this hotel mainly for its location, and I was very satisfied with the staff’s kind and welcoming service and the excellent cleanliness. Having the Iyotetsu line, convenience stores, and restaurants nearby was especially helpful. It made the first day of our road trip a great one. Thank you very much.

We stayed for one night. Both dinner and breakfast were delicious and generously portioned, so we were very satisfied. The hot spring bath was also fed directly from the source, and it warmed us through to the core.

We stayed as a family! Honestly, I wasn’t expecting much from the Hotel buffet, but KASAGO was truly excellent! There was a great variety—seafood, meat, freshly prepared dishes, and more—and everything we tried was delicious. It wasn’t the usual “lots of options but average taste”; each dish was genuinely tasty, which we really appreciated! They also had kid-friendly options, and our whole family was very satisfied. We ended up eating way too much! The Hotel itself has great views, and the staff were pleasant and welcoming, so we could relax and enjoy our stay. If we visit the Washuzan area again, this is a Hotel I’d happily stay at just for the KASAGO buffet!

This is one of the few hotels that has carefully preserved the charm of a classic Japanese hotel. Above all, the hospitality is outstanding—even to the point that it may feel a bit over-the-top by today’s standards. If you want overseas friends to experience Japanese culture, I don’t think there is a better place than here, even including Tokyo. The location is also excellent. Thank you again for another wonderful stay.

We stayed here for two consecutive years for snorkeling in Nishi-Izu. During the summer vacation period, we really appreciated the festival-style activities and fireworks, as well as toy rentals and the kind way the staff spoke to our child. There was also a baby bath at the Onsen, so we were able to go to the large public bath with our one-year-old. The only thing we noticed was that the air conditioning in the dining area was a bit too strong both at breakfast and dinner, and it felt cold. The Room was also kept very clean, and it’s an excellent Accommodation for the price—we’d love to visit again next year.

It was rainy on the day we arrived, so we couldn’t use the open-air bath we had been looking forward to, which was a bit disappointing. The next morning, I went to the open-air bath first thing at 6:00 and enjoyed it. With the indoor bath on B1 and the open-air bath on the 9th floor, it felt a little inconvenient to use.

Right next to the bus terminal and conveniently close to Hakata Station. There’s also a convenience store on the ground floor of the hotel (for some reason, it carries lots of Tokushima souvenirs). Water is available from a water dispenser in the hallway, but it was a bit inconvenient that the pitcher didn’t fit in the refrigerator. They also offer parcel shipping and self-service lockers, which made it easy to sightsee and head home with minimal luggage.

We visited with our 3-month-old baby. As it was our first trip with a child, we were anxious at first, but thanks to the warm hospitality and flexible support, we were able to relax and enjoy our stay. We had made a Reservation for a dinner course at the restaurant, and I was worried that if our baby cried it might disturb other guests. The staff continued to reassure me with thoughtful words, and I was especially impressed by how quickly they arranged to change the latter part of the meal to room service. I’m truly grateful to the kind female staff member who took care of us at dinner! Because of this heartfelt service, we decided to make our next Reservation with a Hyatt property as well. Thank you very much!

I stay here every time. The location is convenient, and I can always stay with peace of mind without any issues. I will continue to use this Accommodation.

Because the Accommodation values privacy and is designed so you won’t run into other guests, I initially wondered if it might feel too quiet and a bit lonely (I had stayed at a Hotel with a lounge the day before, so I was used to being around people). However, as time passed, this sense of privacy became incredibly comfortable, and I found myself wishing I had booked a Multiple Night Stay instead of just one night. The meals were absolutely delicious, and the staff were wonderful. I’m truly glad I chose this Accommodation, and I would love to stay again if given the opportunity.

We visited on a family trip to celebrate my wife’s birthday. The parking lot in front of the main entrance was full, but we were able to park in the guest-only area as there was space available. The Onsen in the open-air bath was wonderful, and the meals were packed with delicious Niigata dishes and plenty of sashimi, which our whole family enjoyed. Unfortunately, it seemed there was no live piano performance that day, but another guest played beautifully, and we had a lovely time with coffee. We would like to visit again in a different season. All of the staff were very pleasant—thank you very much.

I stayed here for a baseball game. It’s a bit far from the stadium, but I always choose the Hatchobori area because I plan to go bar-hopping. Having a separate bath and toilet was really appreciated after being out in the heat. There wasn’t any tea in the Room—maybe it was included with the amenities given at check-in? I’d like tea and coffee to be stocked in the Room.

As it is a new Hotel, the Facilities are well maintained, and I had a comfortable stay. I think it would have been even better if the large public bath had more washing stations. (The washing area was spacious, so it seems possible to add a few more.) Breakfast is recommended as there was a wide variety of options and everything was delicious.

The meals were incredibly delicious, and the staff were very kind. It felt like a very comfortable Accommodation. I would definitely like to visit again.

Conveniently located near the Kamitori Shopping Arcade and the tram stop, with great value for money. The sauna and large public bath are also very comfortable. Compared to the Sakuramachi area it’s a bit quieter, but around Kamitori there are vintage clothing shops and stylish stores tucked away in small side streets, giving it a Shimokitazawa-like vibe that’s fun to explore. Parking isn’t an issue either, as there’s a nearby affiliated large multi-story parking garage. However, if you take your car in and out, you can no longer use the parking validation ticket.