ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 133หน้า

The service and the POLA amenities were truly excellent. Unfortunately, many overseas guests may not use the air purifier. When I tried to use it this time, there was a blue straw between the unit and the wall. There was also dust, which was disappointing. There was towel lint on the shelf above the toilet. It was disappointing, especially since Richmond had been recommended to me.

I stayed here with my daughter on a trip to Yamaguchi. We drove from Shin-Shimonoseki to the Ryokan by rental car. Right after arriving, we enjoyed the footbath, then the granite bath. After a walk around, we returned to the Ryokan for the open-air bath. After dinner, we used the bath in our Room. In the morning, we went to the hinoki-wood bath. After breakfast, we used the Room bath again. We really enjoyed all the Onsen. It may just have been how I felt, but when I woke up in the morning my fingers weren’t stiff like usual—maybe it was an Onsen effect. The food was delicious, the riverside scenery was beautiful, and there were few tourists, so it felt like a hidden gem. The staff at this Ryokan were also very welcoming and made it feel homey. The building showed its age, but that gave it character. The only disappointment was that the air conditioner in our Room didn’t cool well and it was uncomfortable. Maybe it’s an older unit? Also, there was a musty smell in the Room (different from sulfur) that bothered me. Still, I’d like to visit again if I have another chance, and if friends ask me for recommendations for a good Onsen getaway, this is an Accommodation I’d suggest.

I stayed at a Hotel near Sendai Port to catch the ferry to Nagoya. It’s a typical Business Hotel, but the Room was very clean, and I was glad there was a large public bath. For women, you receive a key at the front desk to use the bath, which felt reassuring since I’ve stayed at a Hotel before where a man mistakenly entered the women’s bath. I didn’t use the in-room bath, but it was very clean and spacious enough. I added breakfast after arrival and enjoyed it. The price was reasonable and very helpful.

I stayed here while visiting Kochi to see a friend. I went out right after checking in and didn’t return until after 11:00 p.m., so my stay ended up being very short. The queen Room with a kitchen isn’t large, but it was very stylish and practical. I wished I could have stayed longer. Although I didn’t have time to use it, I couldn’t find any kitchen utensils. When I asked at check-out, I was told they were in the cabinet. Thinking “It must be here,” I tried many times to open that cabinet drawer, but couldn’t (lol). If I had wanted to use the kitchen, it would have been really disappointing, so some guidance would have been helpful. The front desk staff were very pleasant both at check-in and check-out. If I visit Kochi again, I definitely want to stay at this Hotel. Next time, I want to try opening that cabinet (lol).

My first stay. The large public bath was spacious, and I enjoyed the Onsen at a leisurely pace. The guest Room had high ceilings and an open-air bath; there was a Japanese-style room next to the bed, and each room had a TV, so I could truly refresh. The meals were kaiseki cuisine—sashimi, tempura, grilled fish, a small hot pot, chilled chawanmushi, and more—everything was very delicious, and I also had two large draft beers.

Shikotsuko Onsen was very quiet, with no convenience stores or restaurants nearby, so we were able to relax peacefully. The front desk, lobby lounge, and restaurant areas felt calm, spacious, and comfortable—perhaps also because the Hotel was not fully booked that day. I have often stayed at small guesthouses and pensions recently, so it was great to experience proper Hotel-style service again, even though this was an annex of a major Hotel. Meals at a Ryokan are often more than I can finish, but here the portions were just right. The pasta in particular was excellent. I was also very satisfied with the services such as drink service at dinner, 24-hour coffee service, gelato after dinner (especially the liqueur-topped gelato, which is available for an additional fee), replenishment of towels and water after dinner, and more. It was also nice that we could use the main building’s private open-air bath at a very reasonable price. The complimentary ramune soda was delicious as well. Two points concerned me: first, the Hotel’s Reservation page stated that they would contact guests by phone or email a few days before arrival for confirmation, but we did not receive any contact. Since it also said that staying might not be possible if there is no response, I called the day before; they simply replied that my Reservation existed without any apology for the lack of notice. Second, while the large in-room jacuzzi filled quickly despite its size and was enjoyable once inside, it was difficult to get out because it is deep and high-sided. This could be dangerous for older guests; having steps or at least a non-slip step stool would make bathing much safer.

Dinner, the quality of the hot spring water, and the view from our Room were all excellent. The cleaning was thorough down to every detail, and we had a very comfortable stay. Unfortunately, the weather wasn’t great, but we still had some sunny breaks during sightseeing and were able to appreciate what Miyazaki has to offer. If you stay here, we recommend making a Reservation for an ocean-view Room.

I booked at the last minute and didn’t have much time to check the details in advance, but I was grateful that breakfast was included. The meal was delicious and well balanced. The restaurant staff greeted us cheerfully in the morning, which really lifted my spirits as well. It might be helpful for some guests if you could let them know at check-in that the convenience store across the street closes at night.

I love Yugawara. Shiroyama’s radon Onsen is excellent, and if you’re traveling by train, it’s about a 3-minute walk from Yugawara Station. The convenient access is a plus, and I also like that the baths can be used for day trips. The meals are delicious, the staff are pleasant, and I enjoy the quiet atmosphere throughout the Hotel. I’d like to visit again.

I woke up, took a shower, and had a meal—just like any usual day, but I didn’t feel tired at all. The Hotel was very comfortable. Starting the day well makes the whole day GOOD!!! Also, breakfast was truly wonderful—everything was delicious. Thank you very much.

I stayed for two nights, and the front desk staff were very polite and kind. Breakfast was also excellent, and I enjoyed freshly baked waffles. I would like to stay here again when I visit Fukui.

The entire Accommodation is covered with tatami mats, making it exceptionally comfortable and relaxing. Some staff members speak English and Chinese, and they always greeted us with a smile while kindly explaining the Facility. The staff in charge of our meals were also very attentive and even helped us crack the crab. What impressed us most was that they remembered our faces and Room number right after check-in. At check-out, they promptly prepared our shoes and luggage. The meals were luxurious and delicious, and we thoroughly enjoyed high-quality seafood (crab) as well as beef. This time we chose two options—sukiyaki and shabu-shabu. Shabu-shabu is a bit more expensive, but it is well worth the price. The Onsen facilities were excellent: in addition to the indoor bath, the open-air area had a hot bath, a cold bath, and even a sauna—perfect. We were also happy that the hair dryer was ReFa! The post-bath lounge (relaxation area) offered various drinks, light snacks, and massage chairs. Personally, I think this is an outstanding Accommodation that rivals Hoshino Resorts KAI. While the building itself feels slightly dated, I found the quality of the cuisine to be far superior to Hoshino Resorts. Thank you for such a wonderful stay.

My spouse and I stayed in a special Room with a private bath. The moment we stepped inside, we were captivated by the breathtaking natural scenery filling the windows and the view of the Kurobe River. In addition to the large public bath and open-air bath, the open-air bath in our Room was also fed directly from the source, with fresh Onsen water continuously flowing. The temperature and water quality were excellent—so soothing that we wanted to soak again and again. Another highlight was that plenty of bath towels were available at both the large public bath and the open-air bath, making it comfortable no matter how many times we bathed. The meals felt less like experimental cuisine and more like carefully prepared Japanese dishes done right—simple, thoughtful, and beautifully finished one by one. The portions were just right, never overwhelming, and everything was delicious through to the end. The staff’s service was also perfect—not too close or too distant—and they spoke to us naturally at just the right moments, allowing us to relax without feeling any pressure. The Onsen, food, views, and hospitality—all of it lived up to its reputation. Thank you very much.

Dinner paired with local Hokkaido wines was delicious. The wine selection was impressive—I was amazed at how perfectly a professional pairing matched the dishes. I’ve been to many restaurants around the world, and the wine pairing here is truly outstanding. The rich wine at the end was also excellent. Next time, I’d like to return in winter when temperatures are lower. Another favorite Hotel added to my list!

It was close to the station, very clean, and we were able to relax and enjoy our stay. My friend who traveled with me also thanked me for booking such a wonderful Hotel. Both the Room and the lounge were spacious and beautifully maintained. The Room has a kitchen as well, and it was spotless; the bathroom, toilet, and all water areas were sparkling clean. The bed, sofa, and table in the Room were also perfectly clean. We arrived early, and since it was a weekday, we were kindly allowed to check in a little early. We relaxed in the lounge with a cold beer. Before dinner there was a wait time, so we enjoyed a little delicious sake. After our meal—and even before and after checkout—we took our time enjoying coffee or tea on the comfortable sofas. Everyone we met, including the front desk staff and housekeeping team, was welcoming and pleasant, which made this trip truly special. We are already planning to visit again with our family. Thank you very much.

I had to stay in Asakusa unexpectedly and chose this place because it was close to the station and Senso-ji Temple. It seemed like most of the guests were from overseas, making me feel as if I were abroad, but I was able to enjoy a quiet stay. The staff were efficient, there were many shops nearby, and the rooftop view was lovely. It was very convenient, so I decided on a Multiple Night Stay. On the first night, I stayed in a Room with a view of Tokyo Skytree. On the second night, I stayed in a Room on the opposite side. As mentioned in Reviews, the first Room had an aroma reminiscent of India or Bali (perhaps?), while the second one had no scent at all—quite curious! The first Room felt warm and dry even with the air conditioning off, whereas the second one felt cool without it. Amenities included everything necessary for my stay. The price seemed reasonable for Asakusa. If I had to point out anything: when checking into my second Room, there were some leftover snacks (kaki-pi) on the floor; also, waiting for elevators took some time. I didn’t use their café bar but noticed that their menu pricing seemed bold yet appealing! Overall, it was a comfortable stay—thank you to all staff members!

It’s basically a standard Hotel single room, just without a toilet or shower. In the large public bath on the basement level, there are two private shower booths that you can use freely. Shampoo, conditioner, body & face soap, and cleansing oil are provided in both areas, so you can come empty-handed. Paper towels are available at the sinks as well, so having just one towel and one bath towel is usually enough. A hair dryer and curling iron are also provided for peace of mind. The only essential item is earphones—no talking and no sound allowed—so be sure to bring them. Other than that, it’s simple and very clean, so I recommend it.

It was a long-established Hotel with attentive service. I visited looking forward to the buffet restaurant opening in July. There was a wide variety of dishes, and everything tasted great. Although many of the staff were from overseas, everyone was very kind and pleasant. At the dining venue, they promptly cleared away finished dishes, and I felt the staff were well trained. If I have the opportunity, I would like to stay again.

All the staff were very kind. My family of three stayed in the Room “Engetsu,” and it was spacious enough. The bath and dining area were on the same floor, so access was excellent. The bath was fully stocked—not only shampoo, conditioner, and body wash, but also facial cleanser, makeup remover, toner, and lotion—and the water had a wonderfully silky feel. The meals were outstanding as well. We enjoyed a relaxing sea bream feast in our Room. They even included beer as a complimentary service, and we were truly impressed by their thoughtful attention to detail. We had breakfast in the dining area; there was a great variety of side dishes, and everything was delicious too. When I visit Shirahama again, I would definitely like to stay at Akariya again.

This was our first stay. The Room was very spacious, and the view was wonderful. Watching the sunrise and the changing colors of the sea was truly beautiful. As my husband and I both love good food, we were especially delighted that the meals were so delicious. Thank you very much.