ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 122หน้า

My wife and I stayed here during Silver Week. The Hotel has a stately feel, and it seems it must have been one of the top Hotels in town until a few years ago. The Facility, including the plumbing fixtures, is a bit dated, but everything was clean and there were no issues. Breakfast in the bright, open-atrium restaurant was very delicious. The staff’s hospitality was excellent, and we were able to enjoy a resort-like atmosphere in Asahikawa.

The location is ideal for visiting the National Stadium. When I checked out early the next morning, they kindly stored my luggage. After I returned once my errands were done, I told the front desk that I had left something in my Room, and they responded quickly, politely, and very pleasantly. The housekeeping staff had neatly placed a note together with the item in a bag, which made me feel this is a trustworthy Hotel. Thank you very much.

This was my first stay. The Hotel lobby is small, but it features Takeo pottery and Arita ware created in collaboration with overseas designers. It’s a stylish, relaxing space, and we were welcomed with chilled Ureshino tea and a small sweet. The Room felt natural and calming. This Hotel is known for its sauna, and even though I’m not great with saunas, I was able to relax fully and felt completely refreshed (laughs). We stayed as a couple this time, but it’s also a soothing Accommodation where solo female travelers can feel safe staying alone. It has become one of the Hotels I’d love to stay at again.

As soon as we parked, a staff member came over and guided us smoothly to the front desk. The guidance to our room and the explanation of the facilities were also clear and easy to understand. The room was spacious and spotless, and we were very satisfied with the private open-air bath. Both dinner and breakfast were incredibly luxurious, with so much food it was hard to finish, but the gentle seasoning made everything easy to enjoy. When we left, all the staff at the front desk came out to see us off. I loved the food, the room, and especially the staff. I’d love to stay again.

I stayed here for business. What impressed me most was the warm hospitality of the staff. I also really enjoyed a delicious dinner at the restaurant. One suggestion for improvement: as someone who loves an early-morning bath, I would appreciate it if the baths could be open in the early morning.

This was my first stay here. I arrived earlier than the check-in time and asked to leave my luggage, but since housekeeping had already finished, they kindly accommodated me and let me into my Room early. The Room was spotless and very comfortable. I was impressed that the in-room safe was designed to blend in with the interior so it wouldn’t disrupt the Room’s atmosphere. Also, while there were no drinks provided in the Room, there was a complimentary drink service in the lounge. From 17:00 to 20:00, happy hour included sparkling wine and other alcoholic beverages as well as light snacks, which felt like a great value. Whenever I went out or returned to the Hotel, staff always greeted me with “Have a nice day” and “Welcome back,” which made my stay very pleasant. I would love to stay again if I have the chance.

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

I visited for a day trip. The staff were very friendly. It was in a quiet location, a little away from the Onsen town. I arrived by car about an hour early, so I went shopping in the Onsen town about a 12-minute walk away, and they picked me up by car at the tourist information center. It was raining, so I really appreciated being picked up even though it was just a day trip. Thank you very much. Next time, I would like to stay overnight.

All guests were dog families, so the atmosphere was very comfortable, and everyone had good manners when interacting with one another, allowing us to relax without worry even on a rainy day.

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

It’s one stop from Kyoto Station, but it’s surprisingly quiet at night for being so close. For travelers with a packed sightseeing schedule, the access might feel a bit inconvenient. The property is clean, and the room is comfortable. We didn’t add breakfast this time, but on our previous stay it was delicious with a wide variety of options. This time was a Multiple Night Stay (2 nights). We will stay again.

We stayed here to celebrate a special anniversary. Thank you for your thoughtful hospitality. We were able to relax very comfortably. Having a coin laundry on-site also helped us have a great stay. The canal was nearby, and the location was perfect for a walk. I’m glad I was able to purchase the hotel’s Travelers Notebook goods. It became a wonderful memory for us.

From check-in onward, the front desk service was smooth and efficient. Dinner was so plentiful that I kept thinking, “Is there more coming?”—I couldn’t finish it, but that kind of “I can’t eat another bite” feeling is really satisfying. (Breakfast was a standard buffet.) I used the open-air Onsen bath in my Room many times! The view was amazing, and being able to see trains passing by made it feel extra special. The futon was very comfortable, and I slept soundly. Overall, I think this Accommodation is one I’d love to visit again and can confidently recommend.

The room was thoroughly cleaned, and we had a very comfortable stay. Next time, we would like to try the buffet at the Hotel restaurant.

Since there were no vacancies at other facilities, I made a Reservation. I wasn’t expecting much because it wasn’t a high-priced property, but the meals and the view from the restaurant were wonderful. However, the coffee machine used powdered milk and it tasted terrible. I’d like to visit again if I have the chance.

A very nice hotel. I was simply looking for a place to stay, so I felt a little intimidated when I first saw the building from the outside. The polite gentleman at the front desk immediately made me feel comfortable. Not ostentatiously luxurious, yet quite elegant. Quiet room, fabulous view, good facilities, and a comfortable stay. I would definitely return if I needed accommodation in the area again.

I had booked for June and was really looking forward to it, but our flight was canceled due to a typhoon and we couldn’t make it (thank you again for your very kind and thoughtful support at that time). I’m truly glad we were able to visit this October. It’s already autumn where we live, but Okinawa still felt like summer—the cicadas were singing, and we enjoyed a slightly late summer vacation. Even though we checked in late, the private pool and jacuzzi were pleasantly warm even at night, so we could relax and enjoy them at our own pace. The morning pool time was wonderful as well—the landscaping was beautiful, and the scent of shell ginger was so soothing. The room is very convenient with a microwave, washing machine, refrigerator, and a hot/cold water dispenser. I also appreciated the drip coffee provided; it would be even nicer if there were Okinawa-style tea bags such as goya tea, turmeric tea, or jasmine tea. The staff were very kind. When I mentioned we were going to Kaichu Road, they recommended soft-serve ice cream at the Nuchima-su factory and Kafu Banta. The two-tone blue-and-white soft serve looked beautiful and tasted great with its salty flavor—and the view was absolutely stunning. Thank you very much for a wonderful stay.

It was close to the station and Nankinmachi, and because it faces a wide street, I felt safe even at night. The Room was compact and clean. The guest-only lounge was so well equipped that I wondered if it was really free. We stayed as a group this time, so having a space where we could gather and chat was very helpful. If I had to mention one thing, I would like a shower cap to be provided in the Room. I only noticed after getting ready for a bath, and I hesitated to go all the way to the front desk to pick one up. Advice for future guests: If your vehicle is tall, please be aware that there is no nearby parking available for high-clearance vehicles.

The bath was a natural Onsen, and it felt wonderful! However, the shower pressure was very weak, which was disappointing. The building is fully covered with tatami mats, which was great and dog-friendly. Overall, it feels a bit old, with steep stairs and a small toilet... But it was well cleaned and acceptable. The meals were served in the Room, so we could relax even with our dog. Everything was very luxurious and delicious!

Close to the station and very convenient. The Room was clean and well-prepared, making it very reasonable for the price. This time, I had an early departure, so I couldn't enjoy the breakfast at leisure despite the variety available, which was unfortunate. Next time, I plan to have a schedule that allows for a relaxed morning.