ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 117หน้า

There is a step up into the unit bath, which was inconvenient as my feet were not in good condition, but the Room was kept clean. The Sealy bed was very comfortable and I slept soundly. The Hotel staff were excellent, and the meals were very delicious. This is a Hotel I would like to stay at again.

The location is excellent, and the Room size and furnishings were great—especially the bathroom facilities, which were very convenient and impeccably clean. I would like to stay again.

The room was spacious, and having two free-flowing hot spring baths made for a truly luxurious stay. The amenities were well stocked, which I think many women will appreciate. We also enjoyed using the massage chair and were able to fully relax. This is an accommodation we would love to visit again.

Thank you again for accommodating me on my business trip. This time, the Room sometimes smelled slightly musty. I’m not sure if it was just temporary, but it bothered me throughout my stay.

Conveniently located near Hankyu Juso Station, with easy access to Kobe, Umeda, and Kyoto. The building can be a little hard to find, and the surrounding area has many love hotels, but once you’ve been there it’s easy to locate—I’d like to stay again. The Room is spacious, with a separate toilet and bath, and the bathroom also has a washing area. There isn’t a washbasin, but the shower works well enough.

I stayed here the night before visiting Meiji Village. The building might be a bit old, but I was drawn to the natural onsen and made a reservation. It was the first day of a three-day weekend, but the bath after check-in was not crowded, so I could relax. I used the microwave to heat up dinner that I brought to eat in my room, but since someone else was using it, I had trouble until a staff member at the front desk kindly offered to warm it for me there. The room's table was a small portable one, which I've never seen even in business hotels before. Not having face towels available was also inconvenient. At the hotel where I stayed the next day, bath towels were prepared separately near the front desk; it would be nice if they could do that here as well. The staff's service overall was very pleasant and accommodating. If I stay again, I'll make sure to bring my own towels!

I stayed here for the first time as an Accommodation after a night out near Niigata Station South. The Hotel was clean, and all the staff were very friendly. The room didn’t feel cramped, and I was able to relax comfortably. If I have another get-together nearby, I’d like to stay here again.

I stayed here while attending a hat artist event. It’s close to the station and easy to find, so I could drop off my luggage and head out right away. The bathroom is small, but there is a large public bath where I could relax after a long day. Breakfast was just right.

We stayed here while visiting USJ for our anniversary. Before check-in, we could store our suitcases in lockers, so we were able to head to USJ hands-free. That alone was a big help, and when I asked at the front desk if we could get some Universal stickers, they kindly gave us several different kinds as a gift. Thanks to that, my wife was excited even before entering the park. After enjoying USJ until closing time, we checked in. Our room was on the top floor (30th), and there was a “Happy Anniversary” card waiting for us—it made us so happy that all our tiredness disappeared. Although it wasn’t on the park side, the night view was beautiful. We eased our tired feet with the foot massager and bath, and since it was the top floor, it was quiet with no noise from above, so we slept peacefully. A ReFa hair dryer and hair iron were also provided in the room. Not only were the room and amenities great, but the warm smiles and service from the front desk staff made our stay truly comfortable—we had a wonderful time. Next time we visit USJ, my wife and I would love to stay again in a park-side room. Thank you very much.

This was our second stay. This time, we stayed to celebrate my son and daughter-in-law’s birthdays. All the staff congratulated us, and we truly felt their thoughtful hospitality in many ways. The bar also had a wonderful atmosphere, making it a very memorable stay. The hot springs were easy to use, with towels and amenities provided. The food was excellent—the meat was high quality, and every side dish was delicious. We purchased some bath salts and are enjoying them at home as well. We would love to visit again, not only for an overnight stay but also for the day-use hot springs.

The beach was right in front of us, and from the rooftop Onsen pool we had a panoramic view over Karatsu city. We were welcomed with a cake, and there were also sweets in our Room, plus a whole lineup of ice cream before the bath. The breakfast buffet was so plentiful we couldn’t finish it, with an excellent selection of desserts as well. As expected from Chateraise—I wished we could have stayed one more night.

We were satisfied with everything, including the food, hot springs, and service. However, the road from the main road to the main building was hard to find and very narrow, and at times it felt uncomfortably close even for pedestrians, which made us uneasy. Aside from that, it is an inn we would definitely like to visit again.

We stayed one night in the Roman-style room. The room was spacious and very clean, and we were able to relax completely. The large public bath was also spacious. Having an open-air bath in the room was truly the best—I ended up soaking in it again and again. Every dish we tried was delicious, especially the simmered golden eye snapper and the fried chicken. All of the staff were very courteous. My husband surprised me with a spa treatment. Since I didn’t know in advance, I’m embarrassed to say my heels were quite rough, but a staff member noticed and kindly provided a thorough foot pack as well. It helped relieve all my fatigue, and we had a wonderful time. It seems there is also a pool, so next time I’d like to bring our grandchildren and visit again.

Everything was spotless, and the atmosphere was wonderful! The breakfast buffet was also incredibly lavish! I was busy with personal plans in the evening and couldn’t make it to the bar, which I really regret—so next time I’d like to stay again and take my time! Thank you for a wonderful stay!

We chose this hotel for our trip to USJ. The building and room were very clean, and the breakfast was delicious. It’s about a 5-minute walk to USJ, so the location was very convenient. We also liked that there was a Minion at the entrance where you can take photos together.

My spouse and I stayed in a Suite Room for two nights. The Room was very spacious and spotlessly clean throughout, so we were able to relax in complete comfort. We also really enjoyed the private open-air bath in the guest room at our leisure—it was the perfect way to unwind after traveling. The food was especially outstanding. Each dinner course was prepared with great care, and we were highly satisfied not only with the flavors but also with the presentation and service. Breakfast was equally plentiful, and we enjoyed every meal over both nights. All of the staff were courteous and attentive, which made our stay truly pleasant. My wife and I both agreed that choosing this Hotel was the right decision, and it became a wonderful memory of our trip to Hida Takayama. One small point: even for guests, outdoor parking costs 1,000 yen per day. Considering the Accommodation Fee, we would have appreciated complimentary parking or a guest discount. That said, overall it was an extremely satisfying stay. If we have another chance to visit Takayama, we would definitely like to stay again.

I was filled with happiness to finally be able to stay in the Room I had been curious about for so long. It was an extremely hot day, and I arrived drenched in sweat, but I truly appreciated that you expedited the check-in process. The thoughtful touches that let us enjoy fragrances in the Room, the many artworks displayed throughout the Hotel, and the delicious breakfast were all wonderful—it was a thoroughly satisfying stay.

After staying here during summer vacation, we were completely captivated and returned again for Silver Week. Even though it rained, the direct connection to Parque España was a huge help, as we could easily go back and forth to take breaks. The staff were just as kind as ever, and we felt relaxed in the clean and luxurious Room. And the delicious, fun buffet was still fantastic!! Our kids were thrilled with the Halloween-decorated cake, and we parents enjoyed it just as much! The coffee machine is often under maintenance, so having one more would be perfect; however, they promptly prepared coffee in a pitcher each time, which truly showed their excellent hospitality. Once again, we had a very satisfying stay. The day after we got home, our kids were already asking us to make the next Reservation—so we did right away. This is a Hotel that children truly come to love, so I highly recommend it!!

They assigned us the convenient Room we had requested in advance, and we were able to enjoy a comfortable Multiple Night Stay. It was fun to have a different roller blind from last time! Shinsaibashi and Namba are within walking distance—not too close, not too far. After walking around all day, we could relax and soothe our tired bodies in the bathtub. We also appreciated having a separate bath and toilet. Thank you for the thoughtful care from the Hotel staff. Thank you again for all your help on this trip. We will stay here again when we visit Osaka!

I stayed here on the day of the Nagaoka Fireworks Festival. Even though my Shinkansen arrived late, you came to pick me up, which was a great help. Also, being able to use the large public bath 24 hours a day was perfect for soothing my tired body. Staying at NASPA New Otani made this a wonderful trip. Thank you very much.